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j3rm
Contributor
Contributor
‎03-29-2010 10:13 AM

Console Black Screen once OS starts to boot

I have searched for 2 days for an answer before posting this and I have found nothing helpful.

I have ESXi v4.0 Installed on an IBM x3550 Server, I have created 2 VM and I was able to boot the empty image, install windows 2003 R2 X32 and Windows r2 X64 but once the install completes I can no longer use the console When I power on the VM I can see the VMWare bois screen but I can not see the windows Load screen.

I have not installed the VMtools on the VMs yet as I cannot access the consol to do so.

I have tried the resolution trick, Its set to the hightest 32BIt on the XP PRO machine I ran the vshere client from and I have tried connecting to it from a windows 2003 server(via RDP), no change.

Hoestly Im about at my wits end with esxi, can anyone help?

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7 Replies
j3rm
Contributor
Contributor
‎03-29-2010 10:14 AM

Oh for what its worth I can connect to esxi v3.5 servers and see the VMs consol correclty so I know its not the vSphere client installation.

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j3rm
Contributor
Contributor
‎03-29-2010 11:09 AM

Thanks for the response but I saw this suggestion, I think by you, on another thread. This is not applicable, as he can kind of see the console and belives that its got to do with the user profile, but i just installed the server, I have never loged in, so I feel this is not a correct solution.

I have no access to the console to try this.

Thanks for your participation.

Jeremy

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Troy_Clavell
Immortal
Immortal
‎03-29-2010 11:12 AM

try to disable the SVGA driver and see if that helps

http://kb.vmware.com/1011709

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a_p_
Leadership
Leadership
‎03-29-2010 11:22 AM

Jeremy,

are you running the correct firmware version. This should be IBM - GGE143AUS-1.14 for the x3550 when using ESX 4.x.

Depending on your server model see http://www.vmware.com/resources/compatibility/search.php

André

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Troy_Clavell
Immortal
Immortal
‎03-29-2010 11:29 AM

also, you don't need console access to install the tools, simply right click on the gues install/upgrade tool and do automated. Getting the tools on the guest may fix the issue as well.

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j3rm
Contributor
Contributor
‎03-29-2010 02:53 PM

the kb doesnt apply because i can't get to the server at all.. so I cant make those changes, im running 2003 so not sure SVGA stuff applies..

I am running the latest BIOS 1.15

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