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reapur
Contributor
Contributor

USB Arbitration service failure on Windows 7

Hi,

I've been having this problem since the day I installed Version 7.

The service won't start and the VM's give an error that the arbitration service won't start.

I now understand that the SonyEriccson could be the culprit. I uninstalled. still having the problem.

I have gone thru the usb. drivers in \windows\system32\drivers and verified that they are indeed the originals that came with windows 7. They seem to match.

Can someone help me out? Is there a way to reaplly these drivers? I can't even find them on the 7 disc.

What is vmware looking at when this error is generated? Is it a registry entry I need to remove, is it a driver I need to delete?

Any ideas would be most welcome.

Thanks

a dump from windows32_product:

Google Talk Plugin 1.0.19.0

neroxml 1.0.0

Microsoft Office Professional Plus 2007 12.0.6425.1000

Microsoft Office Visio Professional 2007 12.0.6425.1000

Microsoft Office InfoPath MUI (English) 2007 12.0.6425.1000

Microsoft Office Visio MUI (English) 2007 12.0.6425.1000

Microsoft Office Access MUI (English) 2007 12.0.6425.1000

Microsoft Office Shared Setup Metadata MUI (English) 2007 12.0.6425.1000

Microsoft Office Excel MUI (English) 2007 12.0.6425.1000

Microsoft Office Access Setup Metadata MUI (English) 2007 12.0.6425.1000

Microsoft Office PowerPoint MUI (English) 2007 12.0.6425.1000

Microsoft Office Publisher MUI (English) 2007 12.0.6425.1000

Microsoft Office Outlook MUI (English) 2007 12.0.6425.1000

Microsoft Office Word MUI (English) 2007 12.0.6425.1000

Microsoft Office Proofing (English) 2007 12.0.4518.1014

Microsoft Office Shared MUI (English) 2007 12.0.6425.1000

Microsoft Office Proof (English) 2007 12.0.6425.1000

Microsoft Office Proof (Spanish) 2007 12.0.6425.1000

Microsoft Office Proof (French) 2007 12.0.6425.1000

Microsoft Application Error Reporting 12.0.6012.5000

SyncToy 2.0 (x86) 2.0.100.0

Microsoft Sync Framework Runtime v1.0 (x86) 1.0.1215.0

Nero 8 8.10.21

DVArchive V3.1 3.1.0

Microsoft SQL Server 2005 Compact Edition 3.1.0000

Adobe AIR 1.5.2.8900

Zune 04.00.0740.00

Logitech QuickCam 11.10.2030

Intel(R) PROSafe for Wired Connections 8.00.0005

Bonjour 1.0.106

Microsoft Visual C++ 2005 Redistributable 8.0.59193

Microsoft Virtual PC 2007 6.0.156.0

Sonic Sonic MyDVD Studio Deluxe Suite 6.1.0

Sonic Copy Module 1.5.0

NVIDIA Performance Drivers 2.0.0.19

Sonic Data Module 1.5.0

Logitech Harmony Remote Software 7 7.6.0.8

MSXML 4.0 SP2 (KB973688) 4.20.9876.0

Windows Live Sign-in Assistant 5.000.818.5

ThinkPad Bluetooth with Enhanced Data Rate Software 6.2.0.7900

tools-winPre2k 8.1.3.9911

tools-netware 8.1.3.9911

MSVCRT 14.0.1468.721

KhalInstallWrapper 4.72.40

14.3.0.0

Windows Live Essentials 14.0.8089.726

Windows Live Sync 14.0.8089.726

VC90_CRT_x86 1.00.0000

Security Update for CAPICOM (KB931906) 2.1.0.2

tools-linux 8.1.3.9911

VCRedistSetup 1.0.0

Skype™ 4.1 4.1.166

Microsoft Choice Guard 2.0.48.0

CDDRV_Installer 4.60

Sonic Audio Module 1.5.0

tools-solaris 8.1.3.9911

tools-windows 8.1.3.9911

Zune Language Pack (FR) 04.00.0740.00

Smarthome Manager 5.3.27

tools-freebsd 8.1.3.9911

MSXML 4.0 SP2 (KB954430) 4.20.9870.0

Windows Live Upload Tool 14.0.8014.1029

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 9.0.30729.4148

Windows Live Communications Platform 14.0.8064.206

iTunes 8.2.1.6

Microsoft Sync Framework Services v1.0 (x86) 1.0.1215.0

Apple Software Update 2.1.1.116

QuickTime 7.62.14.0

Sonic Express Labeler 1.0.0

Apple Mobile Device Support 2.5.2.2

ACDSee Pro 3 3.0.355

Zune Language Pack (ES) 04.00.0740.00

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5 Replies
reapur
Contributor
Contributor

someone... anyone...

?

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continuum
Immortal
Immortal

have a look at the USB-related entries here http://sanbarrow.com/workstation-faq.html




___________________________________

VMX-parameters- VMware-liveCD - VM-Sickbay


________________________________________________
Do you need support with a VMFS recovery problem ? - send a message via skype "sanbarrow"
I do not support Workstation 16 at this time ...

Underwoo
Contributor
Contributor

I have the same Problem.

And it is critical to some VMs I am producing -- Web Camera & transcription foot pedals.

Thought the new Version 7 paired with Windows 7 would provide some stability versus Vista 64. Time will tell.

The VMware USB Arbitration Service is showing as Startup type "automatic" and Status "blank."

Both Workstation and Player tools log an error message of

"Host USB device connections disabled."

The service is NOT starting with the Host login or with the VM startup in Workstation 7 or Player.

Changing the service login does not affect this. Run as Administrator does not also.

Starting the service manually from the service listing window (Right mouse- Start) enables USB devices to then connect through the VMware tools.

It is also listing several unnecessary devices on the Guest (e.g., PCI bridges) in the safely remove dialoque.

But that is a different issue.

This is a clean install of Windows 7 Enterprise fully patched

then VMware Workstation downloaded and installed.

It has nothing else on it.

A timely solution would be nice.

Hope is not a Strategy ...
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IamTHEvilONE
Immortal
Immortal

Set the USB Arbitration service as "Automatic - Delayed" instead of the default.

Depending on the system, the startup at system boot will fail ... if you have it as a delayed startup service ... it seems to work fine. This worked fine for me on my home computer.

As for why it doesn't start up at all .... you got me on that.



Regards,

EvilOne

VMware vExpert 2009

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NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.

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Underwoo
Contributor
Contributor

Setting the service to automatic - Delayed worked!

Needs to be installed this way, I think....

Many thanks!

Hope is not a Strategy ...
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