Hosts disconnecting frequently, VMWAREL running high cpu, "Upgrade Vcenter Agent", Other issues

[williambishop]

This is a toughie for me, especially since I don't really deal with virtual center very often.

I've got a v4 virtual center that is giving me no shortage of issues.

1.Hosts in clusters that are all 4.0 just disappear for a few seconds, they almost always come back after just a few seconds, but it's disconcerting to say the least. The 3.5 clusters fare better....

2. At least once a week, we end up rebooting the server, because the license service is eating the cpu's, restart it and everything is back to normal

3. Every host shows up with and it does "Upgrade Vcenter agent" updates about 3 times per week. This causes resources to get nailed, so another 3 times a week, the server is unavailable for the better part of half an hour. I'm thinking it's trying to remediate....Dunno.

Things checked...Network, DNS, etc.

I called support, but to say the guy was clueless, is giving him credit...Anyway, question is worth points, and I'll also do the two helpfuls.

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[williambishop]

Bump for this seriously annoying issue.....

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[Troy_Clavell]

maybe this KB will help?

http://kb.vmware.com/kb/1011647

[williambishop]

Been there, done that....I searched the hell out of the KB's...

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[Troy_Clavell]

all the vpx agents are the same level as your vCenter build?

[root@phx03501 ~]# rpm -qa | grep vpxa
VMware-vpxa-4.0.0-162856
[root@phx03501 ~]#

it is indeed a unique problem and I can't say i've experienced it. You say you opened an SR? Can you ask for a Duty Manager who can then escalate to a Senior Escalation TSE?

[williambishop]

Sorry, took a few minutes, there are 110 hosts. yes, they all match.

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[williambishop]

It was supposed to be escalated, they closed it.

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[Troy_Clavell]

I wish I had a better answer, but since I've not experienced the problem you are referring to I don't want to lead you down the wrong path. I know you have done your due diligence in trying to find a root cause, but if it were me, I would get that SR opened again and escalated to a Duty Manager to find a capable TSE. If you have a TAM, seems like a great job for him/her.

[williambishop]

I tried to go through the TAM, they closed it anyway. I've got a workaround though (still doesn't keep virtual center from losing the hosts 200 times a day, but we can't have everything can we?). I turned off vmware update manager (this stops the daily updating all hosts and wrecking virtual center), and I'm restarting the vmwarelm (license server service) about 3 times a day. It has been much more stable and responsive....I'll wait on 4.1 patch I guess.

I love vmware, but their support sucks.

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