1 2 Previous Next 28 Replies Latest reply on May 1, 2012 7:18 PM by benny.hauk

    hardware status tab error

    CiscoGuy Novice

       

      Using RTM ESX 4, vCenter 4 - when i click on the hardware status tab, I get an error stating 'do not have permission for this command'.

       

       

      I am logged in with Administrator access.

       

       

      This is a new install of ESX and vCenter.

       

       

      Thanks

       

       

        • 1. Re: hardware status tab error
          AndreTheGiant Guru
          User ModeratorsvExpert

          Go in plugin and verify the are loaded correctly.

           

          Andre

          **if you found this or any other answer useful please consider allocating points for helpful or correct answers

          • 2. Re: hardware status tab error
            tWiZzLeR Hot Shot

             

            CiscoGuy wrote:

            Using RTM ESX 4, vCenter 4 - when i click on the hardware status tab, I get an error stating 'do not have permission for this command'.

             

            I am logged in with Administrator access.

             

             

            This is a new install of ESX and vCenter.

             

             

            Thanks

             

             

            CiscoGuy - I am having the exact same issue.  However, I think I know when the problem began on my vCenter Server: it was after I upgraded the virtual hardware from v4 to v7 and upgraded the virtual network adapter from a VMXNET 2 to a VMXNET 3 adapter.  After rebooting I had these errors.  I used the same static IP address and I did NOT change the name of the server.

             

             

            I am not sure what to do short of uninstalling vCenter and reinstalling.  Did you find a solution?

             

             

            • 3. Re: hardware status tab error
              tWiZzLeR Hot Shot

              Also, in the Application Event Log on the vCenter server these three errors are logged from the VMware VirtualCenter Management Webservices:

              VWS Error starting feed service. See log files.

              VWS Error starting authorization manager. See log files.

              VWS Error starting query service. Database initialization failed.

               

              This sure looks like an issue with the tomcat web server to me!

               

              Message was edited by: tWiZzLeR

              • 4. Re: hardware status tab error
                ChrisGurley Novice
                vExpert

                 

                I'm not sure if this is the same issue or not, but I also have a problem with the Hardware Status tab after upgrading my vCenter server's virtual hardware. When I click on the Hardware Status tab of any ESX host in either of my two clusters (I have separate vCenter servers over each but in a Linked Mode Group), it reports "Error occurred while trying to update the host data". Then when I click "Update" or any of the other options, I get a pop-up that says, "An error occurred, please try again in another vSphere session."  I have rebooted the vCenter server and closed/reopened the vSphere Client (and tried on other computers).

                 

                 

                Any ideas? I have two hosts with warning statuses because they had recharging RAID batteries when they booted up, but because I can't refresh the host data, they are stuck at Warning.

                 

                 

                Thanks,

                 

                 

                Chris

                 

                 

                • 5. Re: hardware status tab error
                  ChrisGurley Novice
                  vExpert

                  Figured it out. The problem isn't the upgrading of hardware, but rather that we also deployed Internet Explorer 8 to that server at the same time. IE 8's Enhanced Security Configuration causes the Hardware Status tab to not display because it actually pulls a web page from the vCenter server. To fix this, you need to disable (turn off) IE ESC in Server Manager > Security Summary (on the top-level "home" screen) > Configure IE ESC. Turn it off at least for Administrators (and probably Users). Then close and reopen any vSphere Client sessions that you have open. After that it worked for me.

                   

                   

                  Update: It isn't just IE 8; our other vCenter server with IE 7 had the same issue until IE ESC was disabled. Additionally, there is a lingering issue that isn't resolved by disabling IE ESC. When connecting to a Linked Mode Group, the Hardware Status tab still only works on ESX hosts controlled by the vCenter server to which you connect at the login prompt of the vSphere Client. Additional vCenter servers and their ESX hosts in the LMG apparently have their Hardware Status tabs proxied and encounter problems doing so. Thus, as it stands, I still cannot view the Hardware Status tabs on ESX hosts of secondary vCenter LMG members.

                   

                   

                  Ideas??

                   

                  Message was edited by: ChrisGurley

                  • 6. Re: hardware status tab error
                    Kirizan Enthusiast

                    I am also having the same error as discribed here, but when I went to disable IE ESC, I found it's not installed.  Does anyone have any other ideas?

                    • 7. Re: hardware status tab error
                      topheruk Novice

                      I have got this problem now!, anyone got a fix for it....

                      • 8. Re: hardware status tab error
                        McClane80 Lurker

                        In my case I stopped the "VMware VirtualCenter Management Webservices" service and deleted the database under C:\Program Files (x86)\VMware\Infrastructure\tomcat\webapps\vws\data\VcCache-default-0.XhiveDatabase. Then restarted the service. That worked for me.

                        • 9. Re: hardware status tab error
                          ICT-Freak Enthusiast

                          This is also the solution in my case. Thanks for sharing.

                          • 10. Re: hardware status tab error
                            tWiZzLeR Hot Shot

                             

                            McClane80 wrote:

                            In my case I stopped the "VMware VirtualCenter Management Webservices" service and deleted the database under C:\Program Files (x86)\VMware\Infrastructure\tomcat\webapps\vws\data\VcCache-default-0.XhiveDatabase. Then restarted the service. That worked for me.

                             

                            Nope, in my case this didn't work.  I also noticed that when I restarted the "VMware VirtualCenter Management Webservices" service that a new .XhiveDatabase was not re-created either.

                             

                             

                            Does anyone have any other ideas?  Is it very difficult to uninstall/reinstall these webservices without affecting other parts of vCenter?  Is there anything that I should watch out for?

                             

                             

                            • 11. Re: hardware status tab error
                              wkraai Novice

                               

                              I've found out that we are also experiencing this problem. But the provided solution sadly did not work.

                               

                               

                              Anyone else got an other solution?

                               

                               

                              • 12. Re: hardware status tab error
                                wkraai Novice

                                 

                                Found some logging made by the Tomcat server.

                                 

                                 

                                21-sep-2009 8:18:08 org.apache.catalina.core.ApplicationContext log

                                SEVERE: Malformed moduleBaseURL:

                                java.net.MalformedURLException: no protocol:

                                at java.net.URL.<init>(URL.java:567)

                                at java.net.URL.<init>(URL.java:464)

                                at java.net.URL.<init>(URL.java:413)

                                at com.google.gwt.user.server.rpc.RemoteServiceServlet.doGetSerializationPolicy(RemoteServiceServlet.java:196)

                                at com.google.gwt.user.server.rpc.RemoteServiceServlet.getSerializationPolicy(RemoteServiceServlet.java:116)

                                at com.google.gwt.user.server.rpc.impl.ServerSerializationStreamReader.prepareToRead(ServerSerializationStreamReader.java:303)

                                at com.google.gwt.user.server.rpc.RPC.decodeRequest(RPC.java:234)

                                at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:162)

                                at com.google.gwt.user.server.rpc.RemoteServiceServlet.doPost(RemoteServiceServlet.java:85)

                                at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)

                                at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)

                                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)

                                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)

                                at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

                                at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)

                                at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)

                                at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

                                at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)

                                at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)

                                at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)

                                at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584)

                                at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)

                                at java.lang.Thread.run(Thread.java:595)

                                21-sep-2009 8:18:08 org.apache.catalina.core.ApplicationContext log

                                INFO: ERROR: The module path requested, null, is not in the same web application as this servlet, /vws.  Your module may not be properly configured or your client and server code maybe out of date.

                                21-sep-2009 8:18:08 org.apache.catalina.core.ApplicationContext log

                                INFO: WARNING: Failed to get the SerializationPolicy 'FC7E86DEAEFD2AFEA8F62B491DE5C027' for module ''; a legacy, 1.3.3 compatible, serialization policy will be used.  You may experience SerializationExceptions as a result.

                                 

                                 

                                the log is found in the following location \vmware\infrastructure\tomcat\logs

                                 

                                 

                                Anyone got a clue how to fix this?

                                 

                                 

                                • 13. Re: hardware status tab error
                                  awit Lurker

                                  I solved this error by putting an (ipv4) entry in the C:\Windows\System32\drivers\etc\hosts file for this server.

                                   

                                  This forced the vSphere client to use the IPv4 address instead of the (default) IPv6 address on our Windows Server 2008.

                                  • 14. Re: hardware status tab error
                                    wkraai Novice

                                     

                                    Thanks for your reaction. But sadly i allready had an host file pointing to the ip4 adress of the virtual center server. (as best practice fordns failure)

                                     

                                     

                                    So i'm hoping someone else can provide me with some more possible solutions

                                     

                                     

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