Converter Error when modifying virtual hardware..

[jamieorth]

Convert task runs to 97% then fails with the following in the log:

val = (converter.task.TaskInfo) {

dynamicType = <unset>,

key = "task-4",

task = 'converter.task.Task:task-4',

name = "Convert",

descriptionId = "Convert.P2V",

userName = "xxxxxx.xxxxx",

source = "xxxxxxxxxxxxxxx",

target = "xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx",

state = "error",

cancelled = false,

cancelable = true,

data = <unset>,

error = (vmodl.fault.SystemError) {

dynamicType = <unset>,

reason = "SSL Exception: BIO Error",

msg = "A general system error occurred: SSL Exception: BIO Error"

We are doing a test P2V on some Cisco Unified Messaging servers - the hardware is HP/Compaq server with a Windows 2000 Server OS. The server os is modified from Cisco from what I am told.

Regards...

Jamie

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Remember, if it's not one thing, it's your mother...

[IamTHEvilONE · Accepted solution]

jamieorth,

Can you provide the log files as an attachment to this thread?

Windows 2000 commonly fails at 97% for a variety of reasons, and off of these fall into being a 'reconfiguration' fault. If the virtual machine is left over on the destination, then we may be able to complete that last 3%.

Here are some example kbs for failures at 97%:

http://kb.vmware.com/kb/1006295/

http://kb.vmware.com/kb/1001620/

http://kb.vmware.com/kb/1006858/

Regards,

EvilOne

VMware vExpert 2009

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[jamieorth]

Thanks. This solved my problem. Based on that first KB article, I was able to go into VI and "reconfigure" the VM. That did the trick!!

Regards...

Jamie

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[IamTHEvilONE]

Good to hear that worked out for you!

There are tons of KBs in our system http://kb.vmware.com .... it's best to just pick the product and then state 1 to 2 words about the failure with something that is somewhat unique. I used "converter 97%" as my search terms without picking a product.

Other good results are for "converter network error".

Regards,

EvilOne

VMware vExpert 2009

NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.