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garymansell
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Contributor

Unable to obtain hardware information for the selected machine

Hi,

I am using VMware ESXi 3.5 and VMware converter 4.0.

I have built a Windows Enterprise Server 2003r2 Enterprise 64bit Guest that I want to use as a template for building several other machines with this OS.

In understand that I can use VMware Converter to do this.

I start VMware converter, I select "Convert Machine" and connect to my Host Machine. I can see the VM that I want to copy and I select it as the source machine and press next.

I then get an error saying " Unable to obtain hardware information for the selected machine"

It appears that I can select a Linux VM as a source machine OK but when I select one of my two Windows VM's I get this error.

I attach the logs from the converter.

Any help gladly received

Rgds

Gary

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garymansell
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I have discovered that there must be a problem with Converter version 4.0 as I can sucessfully copy the machines and resize them with converter 3.03

Rgds

Gary

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