sometimes I had the same problem. Usually i solved following these steps :
disable shared folder on VM settings
enable shared folder again
reconfigure vmware tools on guest
restart vmware tools on guest (or sometimes reboot the guest)
In many case it's works well.
Let me know
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In addition to what rriva suggested make sure that the VMware Tools are running and that the vmhgfs module is loaded.
lsmod | grep "vm" should come back with these modules:
vmblock 20388 4
vmmemctl 13556 0
vmhgfs 47616 1
vmxnet 21376 0
vmci 36468 1 vsock
ps -e | grep "vm" should show these processes:
1349 ? 00:00:00 vmhgfs
3035 ? 00:00:00 vmmemctl
3153 ? 00:00:00 vmware-guestd
3198 ? 00:00:00 tpvmlp
3828 ? 00:00:04 vmware-user
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