vmwareuser.exe 100% cpu on drag & drop

[poweruser2]

I am having a drag & drop problem.

I upgraded a virtual machine from v6.0.5 to 6.5.0 and, whenever I try to drag an item into the virtual machine, the drag process fails and vmwareuser.exe goes 100%. I can drag items out of the virtual machine, though. If I revert the guest to version 6.x, the problem goes away.

Host and guest OSes are both XP x64. I'm using VMware Workstation 6.5.0. This problem also occurs on other guests, too.

I tried the uninstall-and-reinstall suggestion on another thread but without success.

I attached the vmtools log files for inspection.

I'm waiting for new suggestions!

[admin]

Had the exact same thing as you + all my VM ESX hosts died, I've rolled back my install to 6.0.5 and all is back to normal - I think I might stay with 6.0.5 shame as I like the unity feature

[poweruser2]

Indeed, reverting to a previous version is a workaround but it is not an acceptable solution.

I hope they will fix it in a future version (6.5.1 for example), or even release a patch.

[kzr1k9]

I encountered the exact same situation this morning. All my guests have the "Shared Folders" option disabled (by choice). I dragged a ZIP file from the host and dropped it on a guest folder (by mistake). The guest quickly became unresponsive. It turns out that VMwareuser.exe was consuming all the CPU. I was able to reproduce the bug on a W2K3-SP2 and XP-SP2 guests all running the WS 6.5 VMware Tools.

[admin · Accepted solution]

We have a fix for this. Should be in the next release.

[poweruser2]

Thank you!

That's what we all wanted to hear!

[admin]

I spoke too soon: the fix may not make it to the next release. But we are working on it.

[poweruser2]

I don't understand...

It was a working feature. How can it be broken and not easily fixable?

[admin]

I think this has actually been a problem for a while (I've seen in occasionally even in WS 5.5.x), but it might be easier to encounter in WS 6.5.0 than in 6.0.x.

[poweruser2]

I'm sorry to bump this thread but I see that the problem hasn't been fixed yet. Not even with a patch.

I'm really angry when I have to make a virtual shared folder, in order to transfer a single file into the virtual machine, task which could be accomplished in just a single drag & drop operation.

[serus]

I have the very same problem too!

Can't wait till it fixed!

[confi13]

Has anyone tried Copy - Paste?

I ran in to the exact same scenario above - Copy Paste works like a charm for me.

So, just Copy a file from you Desktop (Ctrl-C) & Click on the Desktop of VmImage & Paste (Ctrl-V)

[brogers]

Just to follow up: this problem does still exist on 6.5.3. I have a Vista 64 host and an XP 32 guest.

The Copy-Paste workaround does work. Thanks!

[Shillerua]

will it ever be fixed? its very easy to reproduce.

host xp32

guest xp32

on guest press win+L

now drag and drop some file to this screen on guest

return back to user's desktop on guest and see that vmwareuser.exe uses 100% cpu.

vmware 7.0.1 227600

[admin]

As far as I know this was supposed to have been fixed a while ago, so I'm surprised that you're still encountering it. I assume you also updated the Tools inside your guest?

[Shillerua]

Yes of course. I know 7.0.1 227600 is not the latest build, but I didn't find anything relative to this problem in latest whats new. vmware tools are uptodate inside my guest.

another simple way to reproduce is to create new admin user in winXP guest and switch to it, then try to drag and drop file there from host machine.

the result is 100% cpu by vmwareuser.exe process.

can you try to reproduce?

[BRAOBI]

at last its fixed in vmware 8.

unfortunately having another issue with mouse lag on xp guest in this version.