Hello,
After your Skyline Collector was auto-upgraded to version 2.3.0.1, the Skyline Collector is in an inactive state. This is caused by a syntax error in the auto-upgrade scripts. Please see VMware KB Article 76651 for additional details.
Note, this issue only impacts Skyline Collectors running version 2.3.0.1.
How Do I Determine if my Skyline Collector 2.3.0.1 is Inactive?
Log in to Skyline Advisor (https://skyline.vmware.com/advisor). On the Dashboard, click Show Collector Details. There, you can view the health of all Skyline Collectors registered with your Organization.
What do I do if my Skyline Collector 2.3.0.1 is Inactive?
To workaround this issue, restart your Skyline Collector. To restart your Skyline Collector, log in to the vSphere Client. Locate the Skyline Collector virtual appliance, then choose Actions > Power > Restart Guest OS for the Skyline Collector virtual appliance.
What is my Skyline Collector (any version) is Healthy?
No action needed at this time. Stay tuned to this discussion for details regarding a resolution.
RESOLUTION
We are working towards a resolution for this issue. Once a permanent resolution is available, we will update this Community Discussion with details of the resolution.
If you are unable to resolve the issue using the steps provided above, please start a discussion in the Skyline Community. A VMware Technical Support Engineer moderating that Community will assist you with resolving the issue. If you are a Premier Support customer, please contact your Support Account Manager.
This document was generated from the following discussion: Skyline Collector 2.3.0.1 in Inactive State [WORKAROUND - Dec 23]
