I'll update this document as people ask more questions about it but this is the beginning of how you troubleshoot LBP and ThinPrint issues.
Open a command prompt and go to this directory: C:\Program Files\VMWare\VMWare Tools\
From within that directory run these commands:
tpautoconnect.exe –d all
- This will delete all printers created by ThinPrint
tpautoconnect.exe –v –i vmware –a COM1 –F 30
- This command is the same command that is run by the TP process, the only difference is that instead of running the process with the quiet flag (-q) we want to run it in verbose mode (-v). This will help us see if there are any errors.
“Can’t get Client Name” – This error most likely means that the Group Policy is not taking affect.
“No suitable client protocol found.” – This error can be ignored, following this error you should see your printers map.