FROM THE EDITORS VIRTUAL DESK
Hi everyone, we have had a very busy week with plans and preparations for the annual Super Bowl competition taking place. Of course many of us are involved in this event but let's take a moment to discuss how having a VMware TAM works in your favor during these critical times.
If a TAM has a customer that is involved in the event, the TAM will work with the customer to understand many aspects of how the event will affect their business. This could be from change freeze's to special projects, security and many other items. Of course any of our customers that play a supporting role during the event will also need special attention as they want to ensure that their systems stay up and running. As TAMs we work with the customer and our support services to update them on the details and ensure that the customer is provided with the required timely support, but additional details as required for this event are also well communicated to our support services.
The VMware TAM Service is a partnership, one that we all take very seriously and understanding our customers business and objectives goes a long way in ensuring that they have the highest level of support during these critical times.
I hope you have a successful week.
Staff Technical Account Manager, Team Lead
San Francisco, CA
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TAM TWEETS OF THE WEEK (Editor: Daniel Mizrahi)
VMware Announces VMware App Volumes 3.0 bit.ly/1QFvTHK pic.twitter.com/uLPFBf1kz5
vRealize Automation 7.0 (GA) is LIVE! bit.ly/1TAYbpN pic.twitter.com/LIEfyizjKI
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U.S. CIO tells IT leaders to trust the cloud bit.ly/1TvThua pic.twitter.com/bLJT1XiS8H
Using Ansible to Run Powershell Scripts bit.ly/1PoAQCn pic.twitter.com/Fy8IGVjn5n
TAM BLOG (Editor: Kelly Dare)
By Gavin Lees VMware vRealize Automation is VMware’s Cloud Management Platform for automating the delivery of infrastructure, applications and custom IT services. In this blog, I will talk about why the latest edition – vRealize Automation 7.0 – is a game changer. I cover some of the exciting new...
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