Hi everyone, we have had a very busy week with plans and preparations for the annual Super Bowl competition taking place. Of course many of us are involved in this event but let's take a moment to discuss how having a VMware TAM works in your favor during these critical times.

If a TAM has a customer that is involved in the event, the TAM will work with the customer to understand many aspects of how the event will affect their business. This could be from change freeze's to special projects, security and many other items. Of course any of our customers that play a supporting role during the event will also need special attention as they want to ensure that their systems stay up and running. As TAMs we work with the customer and our support services to update them on the details and ensure that the customer is provided with the required timely support, but additional details as required for this event are also well communicated to our support services.

The VMware TAM Service is a partnership, one that we all take very seriously and understanding our customers business and objectives goes a long way in ensuring that they have the highest level of support during these critical times.

I hope you have a successful week.


Virtually Yours

Neil Isserow

Staff Technical Account Manager, Team Lead

San Francisco, CA

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TAM TWEETS OF THE WEEK (Editor: Daniel Mizrahi)
VMware Announces VMware App Volumes 3.0
vRealize Automation 7.0 (GA) is LIVE!
Check out our VMware TAM page on Facebook! |
U.S. CIO tells IT leaders to trust the cloud
Using Ansible to Run Powershell Scripts

TAM BLOG (Editor: Kelly Dare)

Why I Think vRealize Automation 7.0 is a Game Changer


By Gavin Lees VMware vRealize Automation is VMware’s Cloud Management Platform for automating the delivery of infrastructure, applications and custom IT services. In this blog, I will talk about why the latest edition – vRealize Automation 7.0 – is a game changer. I cover some of the exciting new...

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TAM WEBCASTS (Editor: Michelle Kaiser)


Please head over to our dedicated TAM Webcasts online URL:

Please check out our ever changing list of resources

A list of many of our latest updates to existing solutions and any new releases




VMware vSphere Beta – Indicate your interest!


We are excited to announce the upcoming VMware vSphere Beta Program . This program enables participants to help define the direction of the most widely adopted industry-leading virtualization platform. Folks who want to participate in the program can now indicate their interest by filling out thi...

Feb 5, 2016 6:05:30 PM


VCP5-DCV Delta Exam Availability Extension, 2016 VCDX Workshops and 4 New eLearning Courses


  VCP5-DCV Delta Exam Availability Extended We decided to extend the availability date for the VCP5-DCV exam until March 31, 2016 due to continued popularity! In this blog post , you can discover more about the exam’s key advantages to decide if it’s the right fit for you. 2016 VCDX Workshop Loca...

Feb 5, 2016 4:53:51 PM


Why I Think vRealize Automation 7.0 is a Game Changer


By Gavin Lees VMware vRealize Automation is VMware’s Cloud Management Platform for automating the delivery of infrastructure, applications and custom IT services. In this blog, I will talk about why the latest edition – vRealize Automation 7.0 – is a game changer. I cover some of the exciting new...

Feb 4, 2016 4:39:03 PM


Oracle U2VL With Virtual SAN And The Batch Processing Use Case


Unix to Virtualized Linux (U2VL) is a critical step towards SDDC, it targets to migrate applications and data from physical Unix servers to Linux virtual machines running on x86 virtualized infrastructure. These applications are typically business critical, therefore, customers normally take a ve...

Feb 4, 2016 12:25:51 AM


Cloud Business Strategy


Part Two of the Cloud Business Management Series By Khalid Hakim, Charlie McVeigh and Reg Lo At VMware we have the good fortune of working with many different customers on driving and implementing a Cloud Business Strategy. As we have discussed in some of our prior Cloud Business Management blogs...

Feb 3, 2016 9:38:01 PM


Top 20 NSX KBs for January 2016


Update sequence for vSphere 6.0 and its compatible VMware products How to license VMware NSX for vSphere 6.x Downloading and enabling VMware vShield Endpoint 5.x on supported VMware vSphere platforms Important information before upgrading to vSphere 6.0 NSX is unavailable from the vSphere Web Cli...

Feb 3, 2016 2:00:47 PM


New VCAP6 Beta Exams Now Available


Editors note (2/5/16): Please note that we have reached our capacity for the VCAP6-DCV Design beta exam and registration has closed. There is still room in the VCAP6-CMA Design exam. A s we announced in December , we have been hard at work on the VMware Certified Advanced Professional 6 (VCAP6) b...

Feb 2, 2016 7:31:49 PM


Important Updates to NSX for vSphere KB Articles


Here is a list of currently trending KB articles for NSX for vSphere. NSX Distributed Firewall unfiltered rules may be deleted during the firewall rule publish operation in VMware NSX for vSphere 6.x (2141155) Symptoms: In Distributed Firewall Apply Filter mode in VMware NSX for vSphere 6.x, when...

Feb 2, 2016 4:52:09 PM


Top 20 VSAN KBs for January 2016


Following maintenance, hosts in a Virtual SAN cluster may erroneously report the error: Host cannot communicate with all other nodes in virtual SAN enabled cluster VMware Virtual SAN 6.0 Requirements Support statement for 512e and 4K Native drives for VMware vSphere and VSAN Virtual SAN enabled D...

Feb 2, 2016 2:14:48 PM


Top 20 vRealize Operations Manager KBs for January 2016


Update sequence for vSphere 6.0 and its compatible VMware products vRealize Operations Manager 6.1 and 6.2 Sizing Guidelines Resetting the Administrator password in VMware vRealize Operations Manager appliance Upgrading VMware vRealize Operations Manager 6.1 fails on one or more nodes with the er...

Feb 2, 2016 2:00:24 PM


Top 20 vRealize Automation KBs for January 2016


Various tasks fail after upgrading or migrating to VMware vRealize Automation 6.1.x or 6.2 VMware vRealize Automation workflows fail with the error: System.Xaml.XamlObjectWriterException: Failed to create a “PointCollection” Migrating to a new SSO or recovering from a reinstallation of SSO in VMw...

Feb 2, 2016 1:30:29 PM


Top 20 vCenter KBs for January 2016


Purging old data from the database used by VMware vCenter Server Permanent Device Loss (PDL) and All-Paths-Down (APD) in vSphere 5.x and 6.x Unlocking and resetting the VMware vCenter Single Sign-On administrator password Upgrading to vCenter Server 6.0 best practices Updating vCenter Server 5.5 ...

Feb 1, 2016 5:36:34 PM


Top 20 ESXi articles for January 2016


VMware ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing and E1000DevRx Determining Network/Storage firmware and driver version in ESXi/ESX 4.x, ESXi 5.x, and ESXi 6.x Commands to monitor snapshot deletion in VMware ESXi/ESX Permanent Device Loss (PDL) and All-Paths-...

Feb 1, 2016 4:51:45 PM


Fling Developer Spotlight- Nan Wang


VMware engineers come up with all the great ideas for Flings, and they do all the work for these tools whenever they can squeeze time into their busy schedules. In addition to the quarterly Flings trend blogs I post, I am going to spotlight some of our Fling developers so you can meet the amazing...

Feb 1, 2016 4:29:53 PM


Training Unlocks the Power of Your Business Mobility Solution


Today’s increasingly mobile workforce needs easy and secure access to business applications and data. An IT task made more difficult as workers insist on using their own devices, meaning personal and corporate data must coexist on the same device. Plus, users need a consistent experience across a...

Feb 1, 2016 4:01:41 PM


Top 20 Articles for January 2016


Here is our Top 20 KB list for January 2016. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article. Commands to monitor snapshot deletion in VMware ESXi/ESX Manually deleting linked clones or stale virtual des...

Feb 1, 2016 3:18:37 PM


vCloud Air: The Past Week in Review


Wow, it was quite a week on the VMware vCloud Air Blog! Now you can catch up on everything that’s been happening in one place. Here’s the past week in review: Another VMware Cloud in Action – Seventy Seven Energy Achieves a Scalable Infrastructure with vCloud Air With the help of vCloud Air, Seve...

Feb 6, 2016 5:00:21 PM


Another VMware Cloud in Action – Seventy Seven Energy Achieves a Scalable Infrastructure with vCloud Air


Planning for the ups and downs of the business cycle is a challenge for everyone. As Warren Buffet says, “In the business world, the rearview mirror is always clearer than the windshield.” So how do smart companies plan for the inevitable highs and lows? For oilfield services company Seventy Seve...

Feb 5, 2016 5:00:17 PM


The Future State of Security Starts with Virtualization: VMware at the 2016 RSA Conference


It’s no secret that by transforming networking into a software industry, network virtualization has accelerated innovation. But what does virtualization mean for security more broadly? Can virtualization be a key weapon in the arsenal for improving IT security? If so, how? Tom Corn, & Guido Appen...

Feb 4, 2016 5:51:33 PM


Ease the Transition to the Cloud with a Free Test Drive!


In past blogs , we’ve discussed how easy and simple it is to find a cloud provider that fits you . Not quite ready to take the plunge? That’s no problem – we understand this reluctance. That’s why the vCloud Air Network is here to ease the transition to the public and hybrid cloud by offering a f...

Feb 4, 2016 5:00:27 PM


Planning a DRP Solution for VMware Mirage Infrastructure


By Eric Monjoin When I first heard about VMware Mirage in 2012—when Wanova was acquired by VMware and Mirage was integrated into our portfolio—it was seen more as a backup solution for desktops, or a tool for migrating from Windows XP to Windows 7. And, with an extension, it was possible to easil...

Feb 4, 2016 3:47:19 PM


Identity Management in vRealize Automation 7


One of the major new enhancements in vRealize Automation 7 involves the replacement of the underlying identity management system. vRA 7 will now leverage vIDM, and it’s integrated directly into the vRA appliance. Reduced Footprint and Ability to Scale In vRA 6, identity management was handled via...

Feb 4, 2016 11:01:25 AM


Build 1,000 VMs on vCloud Air in as Little as 16 Minutes!


By: Prashant Suri , vCloud Air Scale & Performance Engineer As part of an annual analyst review of vCloud Air, we needed to test how long it takes to power on 1,000 virtual machines without any failures. This provided a great opportunity to build an automated workflow to see what we could achieve...

Feb 3, 2016 5:00:01 PM


Advanced VMware NSX Security Services with Check Point vSEC


VMware NSX provides an integrated Distributed Firewall (DFW), which offers L2-L4 security at the vNIC level and protects East-West traffic, and an Edge Firewall provided by the Edge Services Gateway (ESG), which offers L2-L4 security at the edge and protects North-South traffic in and out of the ...

Feb 3, 2016 4:26:24 PM


Custom Alerting in vRealize Operations


By: Bekah Suttner, Blue Medora Alerts are a key feature of VMware vRealize Operations Manager (vROps). While third-party management packs usually provide pre-defined alerts out of the box, custom alerts are a must for comprehensive monitoring. In this blog, I’ll be creating a custom alert for MyS...

Feb 3, 2016 11:01:16 AM


When Things Go Down, Recovery Time Matters—Here’s What You Need to Know When Setting Your RTO with vCloud Air


Keeping the lights on is a little more complicated when you’re talking about business continuity. Thankfully, VMware vCloud Air offers one of the best BC/Disaster Recovery options on the market today. But what about setting your Recovery Point Objective (RPO) and Recovery Time Objective (RTO)? Wi...

Feb 2, 2016 11:05:55 PM


Tutorial Session on Performance Debugging on VMware vSphere


Ever wondered what it takes to debug performance issues on a VMware stack? How do you figure out if the performance issue is in your virtual machine, or the network layer, or the storage layer, or the hypervisor layer? Here’s a handy tutorial that showcases a systematic approach for troubleshooti...

Feb 2, 2016 6:08:25 PM


Blueprint Samples for vRealize Automation


vRealize Automation 7.0 was released late last year. It introduced several new features and one of the major ones was converged blueprint model. The converged blueprint model provides a single place to design and manage any kind of blueprint. You have can create blueprints for consumption by diff...

Feb 2, 2016 2:00:43 PM


Live Workload Mobility to a vCloud Air Network IaaS Provider


Solution Introduction VMware vCloud Air Network providers are uniquely positioned to become a seamless extension of their existing customers on-premises datacenters, offering a true unified hybrid cloud experience for applications and cloud infrastructure management. With the introduction of NSX ...

Feb 2, 2016 1:52:07 PM


Top Motivators for Businesses Switching to Cloud-Based Disaster Recovery


By: Penny Collen , Financial Solutions Architect, Thought Leader, Blogger, and Speaker If you work in IT, you know that the phrase “Keep the Business Running” has never been more challenging. Ready access to up-to-date information is critical throughout all parts of your business. Web-based apps ...

Feb 1, 2016 5:00:41 PM



Top Mobile News: Smartwatches in the Enterprise, Mobile Wallets Pay Off


Smartwatches in the enterprise—it’s going to be a thing. Despite the initial slow adoption in the enterprise, smartwatches are expected to quickly become the preferred BYOD device soon. InformationWeek reveals how enterprise mobility management companies like AirWatch are preparing to help compan...

Feb 5, 2016 4:06:18 PM


5 Awkward Moments You’ll See on Enterprise Social Networks


Now that enterprise social networks (ESNs) connect entire companies across the world, employees have more opportunities to learn, network and collaborate than ever. There are also more opportunities to embarrass yourself in front of everyone. 5 Awkward Moments on ESN—and How to Recover Just like ...

Feb 5, 2016 2:57:58 PM


Why President Obama Praised this School District’s Mobile Program


Technology innovations in education are garnering top-level attention across the world, and we’re delighted to share the story of Coachella Valley Unified School District (CVUSD), which earned the praise of President Barack Obama for its innovative mobile strategies that usher in the new era of e...

Feb 4, 2016 1:30:09 PM


Five End-User Computing Predictions for 2016


by Shawn Bass, CTO, End-User Computing, VMware So many times people make outrageous predictions for what will come in the next year for IT trends that most often are completely and utterly wrong. I think the issue is that people like to be provocative rather than pragmatic. While I’d love to see ...

Feb 4, 2016 1:00:32 PM


New Video Exclusive: What is the Digital Workspace?


We’re mere days away from VMware’s biggest breaking news event of the year. And we have your exclusive pass to finally answering the question that will transform businesses across the world: What is the digital workspace? On Tuesday, February 9, join VMware CEO Pat Gelsinger and EUC SVP and gener...

Feb 3, 2016 11:01:21 PM


Video: What is the Digital Workspace?


One of the biggest questions in business mobility and end-user computing for 2016 is: What is the digital workspace? On February 9, VMware EUC experts congregate in a breaking news, live streaming event to reveal innovations, market insights and product announcements that finally answer that ques...

Feb 3, 2016 10:57:09 PM


The Parallel History of the Smartphone & Mobile World Congress


Once upon a time in the smartphone world, there were two major operating systems that dominated the market. End users from the consumer or the corporate world were quickly adopting these devices for personal use, email and/or business needs. These two players seemed to rule that part of the indus...

Feb 3, 2016 8:32:34 PM


The Parallel History of the Smartphone & Mobile World Congress


by Gregory Lehrer, senior director of technology alliances, VMware End-user Computing Once upon a time in the smartphone world, there were two major operating systems that dominated the market. End users from the consumer or the corporate world were quickly adopting these devices for personal use...

Feb 3, 2016 8:20:19 PM


Afternoon Productivity Slump? 10 Lazy Urges to Stop Fighting


How many times have you seen an article on how to beat the afternoon slump at work? Do those deskside pushups, third cups of coffee and handfuls of almonds actually work? The truth is, humans aren’t designed to consistently work at a high-energy level all day. Because you’re not a robot, your ene...

Feb 3, 2016 5:22:48 PM


VMware Announces App Volumes 3.0: Simplifying Application Lifecycle Management for Todays Digital Workspace


By Harry Labana, vice president of products, End-User Computing, VMware If you ask IT administrators, many will tell you that the way they handle application lifecycle management has become very difficult. The proliferation of new and legacy applications is making it more and more complicated to ...

Feb 2, 2016 5:00:13 PM


Enterprise Mobile App Development: The Problem of Scalability


Scalability is one of the biggest challenges mobile-first businesses now face, according to Kabir Barday , director of product management at VMware AirWatch. That’s because mobile-first business no longer depends only on enabling work on mobile devices. Today, it centers on configuring mobile app...

Feb 2, 2016 4:40:24 PM


All of Our Most Popular EMM Blogs, Videos & Resources | 2016 Edition


Whether you’re new to enterprise mobility management, launching a business mobility strategy or an EMM expert that’s been traveling down this road since the beginning, here’s a list of our most-read blogs and resources in the past six months. General EMM News: The top analyst reports and the very...

Feb 1, 2016 9:08:37 PM


Welcome, 2016 – The Year of Disruption, Digitization & Demand for End-User Computing


by Sumit Dhawan, VMware SVP and GM, End-user Computing, Desktop Products In 2016, we expect to see massive changes to the IT industry, and there are no models from the past that can be applied to the multitude of new factors. There will be new ways that will impact how people work and enable the ...

Feb 1, 2016 4:30:38 PM