Hi everyone, well we are in the final month of 2015. Thus far we have delivered 48 newsletters to our valued TAM customers this year including this one. We do have a few more left before the end of the year so stay tuned for the final few newsletters of the year.


This week we feature a TAM Blog post by one of our own TAMs in the America's, Carl Olafson. Take a read below and check out the other blog postings on our TAM blog at


We also have a new section we are introducing this week, our TAM Foundational Training Plan service. This is always kept updated online so be sure to check out this great resource often.


I wish you all a successful week

Virtually Yours

Neil Isserow

Staff Technical Account Manager, Team Lead

San Francisco, CA

vRealize Operations Manager – Architecture


By Carl Olafson

vRealize Operations Manager v6.x is a completely redesigned operations management tool. From an architectural standpoint, vRealize Operations Manager is vastly superior to vCenter Operations Manager, which was a two-VM vApp, and could only scale up. As a starting point, vRealize Operations Manager v6.x uses Gemfire cluster technology, and as such can also scale-out for additional capacity. In addition, the Advanced and Enterprise editions allow vRealize Operations Manager High Availability to be enabled (not to be confused with vSphere HA) for fault tolerance. The remainder of this article will be broken down into some key concepts and architecture terminologies.

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Looking for training resources on VMware Solutions. We have everything you need online and updated regularly.


TAM WEBCASTS (Editor: Michelle Kaiser)


Please head over to our dedicated TAM Webcasts online URL:




SDDC Security Operations class from VMware Education


Hey everyone! I know, it’s been a while since I blogged. It’s been an insanely busy time here at VMware, especially for vSphere security. VMworld US and Europe vSphere security sessions were very popular! And since then, I’ve been traveling a whole bunch, meeting customers and talking about secur...

Dec 5, 2015 1:56:03 AM


Why and How to Overcome the CAPEX to OPEX Barrier


By Richard Benoit Anyone who has ever struggled with the “moving from CAPEX to OPEX” question knows that it is one of the most difficult barriers to overcome within IT. Although it is a challenge, it can be achieved if you can answer the following 3 questions: What is the barrier? Why do we want ...

Dec 4, 2015 9:31:18 PM


Top 20 vRealize Operations Manager KBs for November 2015


Update sequence for vSphere 6.0 and its compatible VMware products Resetting the Administrator password in VMware vRealize Operations Manager appliance vRealize Operations Manager Sizing Guidelines vRealize Operations Manager 6.1 Sizing Guidelines Important information before upgrading to vSphere...

Dec 4, 2015 7:38:27 PM


Top 20 vRealize Automation KBs for November 2015


Various tasks fail after upgrading or migrating to VMware vRealize Automation 6.1.x or 6.2 VMware vRealize Automation workflows fail with the error: System.Xaml.XamlObjectWriterException: Failed to create a ‘PointCollection’ Moving the VMware vRealize Automation 6.x SQL database to a new server P...

Dec 4, 2015 5:30:42 PM


Issues creating Desktops in VDI,and Top 20 Articles from KB


Each month, we share the top VMware Global Support Services (GSS) news, alerts, and announcements from our sister blog, VMware Support Insider . Read on to find out what you might have missed.   Issues creating Desktops in VDI, and what to do about it Managing Horizon View desktops? Read this blo...

Dec 4, 2015 3:56:45 PM


Top 20 vCenter KBs for November 2015


Correlating VMware product build numbers to update levels TCP and UDP Ports required to access VMware vCenter Server, VMware ESXi and ESX hosts, and other network components Choosing a network adapter for your virtual machine Download URLs for VMware vSphere Client VMware support for open-vm-tool...

Dec 4, 2015 2:18:39 PM


Embrace Your Inner Architect with Our New Design & Deploy Courses


You may be familiar with the VMware courses focused on giving you the skills needed to make the most of VMware products and technology, including Install, Configure, Manage, Optimize & Scale, and Troubleshooting. Design & Deploy courses take your training and skills to a whole new level. These co...

Dec 3, 2015 4:22:21 PM


vRealize Operations Manager – Architecture


By Carl Olafson vRealize Operations Manager v6.x is a completely redesigned operations management tool. From an architectural standpoint, vRealize Operations Manager is vastly superior to vCenter Operations Manager, which was a two-VM vApp, and could only scale up. As a starting point, vRealize O...

Dec 2, 2015 9:21:34 PM


Top 20 ESXi articles for November 2015


Restarting the Management agents on an ESXi or ESX host Installing VMware Tools in an Ubuntu virtual machine Backing up a Changed Block Tracking enabled virtual machine in ESXi 6.0.x returns incorrect changed sectors Correlating VMware product build numbers to update levels TCP and UDP Ports requ...

Dec 2, 2015 8:27:46 PM


Dealing with issues with View Event Database


We’d like to focus today on a KB article which tries to address all the issues encountered by the users with regard to View Event Database deployment. The article includes a list of basic steps that will help you address all the issues that might be encountered during or after your deployment. Co...

Dec 2, 2015 5:38:13 PM


2016 VCDX Workshop Dates


A few weeks ago we announced the 2016 VCDX Defense Dates and we wanted to make sure that we also got some of the tentative dates out for the 2016 VCDX Workshops. We’ve added them to the new VCDX Calendar of Events so you can see both the defenses and workshops all in one place. There are a few th...

Dec 2, 2015 4:59:15 PM


Top 20 Articles for November 2015


Here is our Top 20 KB list for November 2015. This list is ranked by the number of times a VMware Support Request was resolved by following the steps in a published Knowledge Base article. VMware ESXi 5.x host experiences a purple diagnostic screen mentioning E1000PollRxRing and E1000DevRx Manual...

Dec 1, 2015 6:35:48 PM


vSphere 6 Troubleshooting Webinar Top Questions


A few weeks ago we offered a free webinar on Tips and Tricks for Troubleshooting vSphere V6 based on the very popular session of the same title that we delivered at VMworld US 2015. As always when we talk troubleshooting there were lots of questions, here is a sample: What is the difference betwe...

Dec 1, 2015 4:28:43 PM


vCloud: The Past Week in Review


Busy week? Catch up on all the topics you might have missed on the vCloud blog this week! Here’s the past week in review: vCloud Air Network Service Provider Spotlight: CenturyLink For this month’s vCloud Air Network Service Provider Spotlight, we featured CenturyLink, a Managed Services Provider...

Dec 5, 2015 5:00:41 PM


vSphere Optimization Assessment


The vSphere Optimization Assessment is a tool that can help you optimize your vSphere environment, and help you save 30% on your CPU, memory and storage costs. The concept of the vSphere Optimization Assessment(Sometimes called VOA) is very similar to our standard evaluations/trials – you downloa...

Dec 3, 2015 11:34:54 PM


Cloud Pod Architecture and Cisco Nexus 1000V Bug


By Jeremy Wheeler I once worked with a customer who owned two vBlocks between two data centers. They ran Nexus 1000V for the virtual networking component. They deployed VDI, and when we enabled cloud pod architecture, global data replication worked great; however, all of our connection servers in...

Dec 3, 2015 9:30:39 PM


VMware vCloud Air Database Performance Scalability with SQL Server


Previous posts have shown vSphere can easily handle running Microsoft SQL Server on four-socket servers with large numbers of cores— with vSphere 5.5 on Westmere-EX and more recently with vSphere 6 on Ivy Bridge-EX . We recently ran similar tests on vCloud Air to measure how these enterprise data...

Dec 3, 2015 8:31:06 PM


vCloud Air Network Service Provider Spotlight: CenturyLink


The ability to deliver innovative, managed services for global businesses on virtual, dedicated and colocation platforms isn’t one that’s developed overnight. Through a combination of expertise, a global footprint, as well as a strategic partnership with VMware and the vCloud Air Network, Century...

Dec 3, 2015 5:00:44 PM


F5: Introducing VMware vRealize Operations Management Pack for F5


By Kent Munson, F5, Principal Solution Engineer Introducing VMware vRealize Operations Management Pack for F5 In today’s application-centric world, ensuring that applications remain available, fast and secure is the end result of all of our hard work. Whether the deployment of these applications ...

Dec 3, 2015 11:01:39 AM


Upcoming Webcast! Get Up to Speed on Top Trends and Use Cases for Object Storage and Their Impacts on Your IT Operation


Curious why object-based storage is gaining popularity with enterprises over traditional storage systems? Desire an overview of how object-based storage is scalable, secure, affordable and fast? Join us for an information-packed 30 minute webcast on December 10 th at 11 am PDT . Our featured spea...

Dec 2, 2015 5:01:15 PM


Using Relationships in vRealize Operations to Understand Your Entire Citrix Environment


By: Cameron Jones, Blue Medora With a new release of the Management Pack for Citrix XenDesktop & XenApp this week, Blue Medora continues to provide the best monitoring experience possible. Blue Medora released an update for this Management Pack that is now Citrix Ready, with new actions and metri...

Dec 2, 2015 11:01:43 AM


VMware NSX Secures Armor’s Customers with Micro-Segmentation


VMware NSX equips Armor with the ability to orchestrate each customer in a cloud-like environment while giving them a threat-tight security wrapper via micro-segmentation from day one. Armor is a data security company that offers its clients security and infrastructure to protect critical data wo...

Dec 1, 2015 2:00:37 PM



Top 10 Mobile News Headlines from November


1. Release the (EMM) kraken! AirWatch 8.2 helps make unified endpoint management a reality—finally. VMware EUC CTO Noah Wasmer lays out all the powerful new features—click here for all the details on the release. 2. 20 business apps that will have you saying “Appy Holidays!” We’re spreading some ...

Dec 4, 2015 4:56:09 PM




Please be on high alert that the words “Thank you” are now hampering enterprise productivity! Say what?! Wait a minute, aren’t workers more confident in their bosses’ success and more likely to work hard when their superiors are grateful ? Aren’t appreciated employees more motivated? And doesn’t ...

Dec 4, 2015 1:46:11 PM


VMware Horizon Integration – How the Pieces Fit Together, Part 4


By Anthony Rizzo, Staff End-User-Computing Technologist, VMware This series discusses the concept of VMware Horizon 6.2 and VMware Horizon Air Desktops and Horizon Air Apps as a flexible end-user-computing tooling system. Part 1 of VMware Horizon Integration – How the Pieces Fit Together reviewed...

Dec 4, 2015 7:03:50 AM


What a Difference an App Makes: Q&A with GoFormz, the Maker of Smart Mobile Forms


On this second day of our Appy Holidays series, we’re excited to feature our Q&A with Jeff Fildey of GoFormz, the app that helps companies turn paper forms into smart mobile forms. GoFormz is a member of ACE, a community focused on driving a more consistent, open and simple way to configure and s...

Dec 3, 2015 8:06:04 PM


Virtualizing ArcGIS Pro with a Dell Rack-Mounted Appliance and NVIDIA GRID


By Cedric Courteix, End-User-Computing Technical Alliances Manager, VMware How Much Fun Do You Have Playing with LEGO? I certainly enjoy building complex LEGO structures with my kids…but when it comes to virtualizing desktops for 3D-graphics applications like ArcGIS Pro from Esri, I think we all ...

Dec 3, 2015 7:08:10 AM


Q&A Spotlight with Replicon, the App that Helps You Put Time on Your Side


For our first business mobility app spotlight for our December Appy Holidays series, we had the opportunity to sit down with Joanne Jacobs, Senior Vice President of Products at Replicon—one of AirWatch’s App Configuration for Enterprise (ACE) partners. Read our Q&A with Joanne to learn more about...

Dec 2, 2015 5:41:06 PM


Appy Holidays! Celebrating a December of Business Mobility Apps


In our modern workplace, apps make the business mobility world go round. But with literally millions of business apps on the market, finding the right solutions to meet your workers’ unique needs can be a difficult and arduous process. Here at AirWatch, we’ve spent the last decade helping busines...

Dec 1, 2015 1:51:38 PM