From the editors Virtual Desk
Hi everyone, I hope that this newsletter finds everyone well and progressing on their virtualisation journey. It has been an excellent start to the year with some solutions that I have been personally waiting for releasing early such as VMware vCenter Operations 5.0. As my customers know this is something I am very passionate about, and belive that this forms an integral part of the virtualisation solution you should be working towards. Of course this is only part of the story and being able to identify the virtual machine performance is just the beginning, we need to start travelling into the virtual machine and right into the heart of the operating system to anaylse the performance of the actual application that is running. This takes us to the next level and if we are able to put all of this together we can start to form a picture of how an entire service is performing from the application through to the virtual machine, the host it resides on and the components of the environment such as storage, networking and more.

Please check out the education section for any training in your area and also this week the release of the VCP5-DT (Desktop) certification.

I will be doing a blog post on the TAM blog soon on this and will include this in the newsletter soon.

The featured article this week is on the vExpert Applications which are now open.

A shorter newsletter this week, I have focused on VMware Blogs, but back to normal next week.

Have a great week everyone and enjoy the newsletter.

Warm Wishes
Neil Isserow (Newsletter Editor and VMware TAM Blog Custodian)
Queensland Technical Account Manager
Newsletter Archive:

VMTN Blog: vExpert 2012 applications now open
It is this time of the year again, and the applications are now open for the vExpert 2012 selection.


In the years past, the program has attracted the most enthusiastic and active VMware users to become vExperts and help us spread knowledge and expertise about VMware technology. vExperts got access to software licenses, betas, and early access programs, as well as exclusive events at VMworld in Las Vegas and Copenhagen.


What’s next? Of course, more of the same. More licenses, more betas, and more VMworld. But starting in 2012, we will also have more vExperts, to include more VMware enthusiasts who may be doing their work of sharing the know-how away from the limelight of the Internet and public events.
Our vExperts in the past have for the most part fallen into two implicit groups: bloggers/writers/evangelists and VMUG leaders. This year, we are making explicit three different paths to becoming a vExpert.  As always, the common theme for the established and the new vExpert paths will be going above and beyond your day job to help others be successful with VMware solutions.


Evangelist Path
The Evangelist Path includes book authors, bloggers, tool builders, public speakers, and other IT professionals who share their knowledge and passion with others with the leverage of a personal public platform to reach many people. Employees of VMware can now also apply via the Evangelist path.


Customer Path
The Customer Path is for internal evangelists and community leaders from VMware customer organizations. They have contributed to success stories, customer references, or public interviews and talks, or were active community contributors, such as VMUG leaders.


VPN (VMware Partner Network) Path
The VPN Path is for employees of our partner companies who lead with passion and by example, who are committed to continuous learning and to making their technical knowledge and expertise available to many. This can take shape of event participation, video, IP generation, as well as public speaking engagements.


Although we’re making the three pathways explicit this year, as always, there will remain a single vExpert designation; we aren’t splitting the program into sections. The only change is that now you will be able to select which application path to take, depending on where your main contributions lie.
You will find more details and a link to the application form at


The vExpert 2012 page also has a link to an invitation form that you can use to encourage your friends and colleagues who did not previously qualify for a vExpert designation as an Evangelist to apply in the other paths.
VMware vExpert Benefits:
Public recognition of the vExpert award with a certificate, gift, permission to display a logo, and inclusion in any public vExpert listing
Access to a private vExpert community of your peers
Free subscription to conference session materials on
Access to exclusive events, beta programs, software licenses, and other exclusive opportunities to participate in activities with VMware. vExperts do not represent VMware and are not required to participate in any activities
Applications are now open for the vExpert 2012 title. Use the vExpert 2012 form to submit your application, and the invitation form to encourage your peers to apply.

The VMware User Group is an independent, global, customer-led organization, which maximizes members’ use of VMware and partner solutions through knowledge sharing, training, collaboration, and events.

VMUG Advantage is a new, exclusive offering for VMUG members around the world.
Save over $1700 USD while increasing your knowledge and network. Be the first to experience this great offer.

VMware Certified Professional 5 - Desktop (

The VMware Certified Professional 4 – Desktop (VCP4-DT) is directed toward Virtualization Systems Engineers who seek to demonstrate their ability to install and configure the VMware View environment and enable View Client users. Candidates must be able to configure the vSphere environment, possess a deep understanding of VMware core components and their relation to storage and networking and be proficient in datacenter design methodologies.

VCP 5 Promo (Australia)
Be among the first to earn the newest VMware certification - VCP5
The launch of vSphere 5 comes with nearly 200 new and enhanced capabilities, and will continue to set the standard in virtualization and cloud computing, delivering better application performance and availability for all business-critical applications. Therefore it is important for you and your organization to be equipped with the latest knowledge and skills needed to operate your virtual environment.


Contact your TAM for more information.

Live Online Learning
VMware live online learning is the perfect solution for professionals who want to attend VMware training but would prefer not to travel. Through this delivery method, our expert instructors deliver the same high-quality courses and hands-on experiences as in our traditional classroom courses – minus the travel. Learn more.

VMware Beta Classes
Be among the first to take new courses designed and delivered by VMware Training by participating in our beta classes. They cost less, count for full credit and give you the chance to contribute to the final course content. Learn more.

VROOM!: Network I/O Latency on vSphere 5
Network I/O latency is an important measurement, especially in latency-sensitive applications like those found in industries such as finance and trading, healthcare, transportation, and telecom (in particular, applications using Voice over IP). The end-to-end latency requirements of these applications vary from microseconds to milliseconds. And some of these applications, such as those utilizing Voice over IP, are more sensitive to jitter than end-to-end latency. So an important measurement to consider for vSphere performance in this scope is latency and jitter added due to virtualization.
vSphere performance testing in a recently published white paper shows that there is minimal network I/O latency due to virtualization overhead. The paper looks at several aspects of network I/O latency, including:

VMware vSphere Blog: iSCSI Advanced Settings
I've had a few questions recently about some of the iSCSI configuration parameters found in the Advanced Settings.
When iSCSI establishes a session between initiator and target, it has to login to the target. It will try to login for a period of LoginTimeout. If that exceeds, the login fails.
When iSCSI finishes a session between initiator and target, it has to logout of the target. It will try to logout for a period of LogoutTimeout. If that exceeds, the logout fails.
The other options relate to how we determine a DEAD PATH:

VMware for Small-Medium Business Blog: Desktops are alive and well in a VDI World
Many users assume that virtual desktop adoption is directly tied to the demise of the PC.  But many VDI customers, and particularly smaller customers in education and government, are convinced that PCs are here to stay and will be the predominant endpoint device.  Here are some of the intriguing findings that I’ve gathered during my last few months spent talking with small to mid-market users about their plans.

VMware vSphere Blog: vSphere Replication - Not protecting a single VMDK in a multidisk VM
Sometimes you have a multi-disk VM where for one reason or another one of the VMDKs doesn't need to be replicated to another site for recovery.  Maybe the data is meaningless like a pagefile or for whatever reason you don't want to use the bandwidth to replicate it. Perhaps it is being replicated through some other means and you just don't need it to be replicated by VR.
This is quite easy to do when using vSphere Replication.  When configuring the VM for replication you simply choose to "Disable replication for this disk".

VMware Global Alliances Blog: NetApp Releases Storage Best Practices for VMware vSphere 5
VMware® vSphere® 5, which shipped in the summer of 2011, delivers better application performance and availability for all business-critical applications while automating the management of an increasingly broad pool of datacenter resources.  That includes storage technology from NetApp, a valued partner that has worked closely with VMware to develop solutions that work together seamlessly and accelerate the shift to cloud computing for our mutual customers.

VMware vSphere Blog: How to get started with the vCloud SDKs in less than 5mins
Are you interested in trying out one of our three vCloud SDKs (Java, .NET and PHP)? Check out the videos below that show you how to get started in under 5minutes! You can find additional resources by visiting each of our vCloud SDK community forums including more sample codes.
Note: For best video quality, please view the videos in HD.
vCloud SDK for Java
Download Packages:
vCloud SDK for Java

VMware vSphere Blog: Automating Auto Expand Configuration for a dvPortgroup in vSphere 5
There was a recent blog article that references VMware KB 1022312 that provides a manual method of enabling a new feature in vSphere 5 for a distributed portgroup called Auto Expand. As the KB explains, Auto Expand is a new advanced option for a distributed portgroup (Static Binding only) that allows for the number of ports to automatically increase by a predefined amount (increment of 10) when it is about to run out of ports. This is a really neat feature with the distributed vSwitch and allows users to still continue to provision new virtual machines and not require a system administrator to manually increase the number of ports.

VMware Support Insider: Announcing the My VMware Beta Community
All the news seems to be around My VMware as we approach launch. Today, I'm happy to announce our My VMware Beta Community. This new community will provide a public forum for beta participants to ask questions, network, and provide feedback about My VMware.
My VMware is of course our much talked about, integrated, self-service, account-based site that will transform your product license and support experience by simplifying and streamlining your organization's interactions with us.
The My VMware beta is a temporary (sandbox) environment which provides an opportunity for you to interact with, explore, and experience the new My VMware site.
Visit: VMware Communities: My VMware Beta Sandbox

VMware Support Insider: New My VMware Datasheet
My VMware is coming, and fast! It's going to completely change the way you manage your licenses, open support requests, and even test new products with our Evals.
If you have not heard about any of this yet, or are looking for every new detail you can on it, we've just produced a 2 page, My VMware Datasheet (pdf). In it you'll find how we're simplifying many of the ways that you interact with us on the web. My VMware is Simplified, Streamlined, and Flexible. And it's all in one place. You asked for it, and we listened!
Download your datasheet here

VMware vCloud Blog: Overview of Disaster Recovery in vCloud Director
This article assumes the reader has knowledge of vCloud Director and vSphere. It will not go in to depth on some topics, we would like to refer to the Site Recovery Manager, vCloud Director andvSphere documentation for more in-depth details around some of the concepts.

VMware End User Computing: VMware View bridges Ubuntu to legacy Windows Applications
Now that VMware Partner Exchange (also known as PEX) is upon us, I would like to highlight the fruits of our collaboration with an important partner: Canonical.
Canonical just announced Ubuntu Business Desktop Remix, a new version of the popular Ubuntu Linux operating specially optimized for business with just the core applications needed in the business environment.
Canonical did their research talking to business to see what software they needed and as a result the VMware View Client is a key application included with the Remix edition.
This means that businesses or organizations looking to adopt Linux as the default operating system on PCs can still provide their users with access to legacy Windows applications using VMware View right out of the box.
Ubuntu Business Desktop Remix can be downloaded here:

VMwareTV: VMware vCloud Client for iPad
Hold your cloud in your hands with the new VMware vCloud Client for iPad. The VMware vCloud Client for iPad empowers users to view and inspect their VMs, provision environments, and perform basic workload operations -- all from the convenience of an iPad. Existing vCloud users can quickly install the client from the Apple App Store and immediately access their vCloud environments. Learn more about VMware Cloud Infrastructure, solutions and offerings:

VMwareTV: How To Get Started with VMware vCloud SDK for .NET -- How to get started with vCloud SDK for .Net in under 5 min

VMwareTV: How to Configure Group Policy Settings for PCoIP Session Variables - VMware View How to Series: Configuring Group Policy Settings for PCoIP Session Variables. Learn how to configure the PCoIP in the GPO to optimize your View desktop.

VMwareTV: How to Optmize the Master Desktop Image for VMware View - VMware View How to Series: How to Optmize the Master Desktop Image for VMware View. Learn how optimize your Windows desktop master image when configuring View desktops.

VMwareTV: Disaster Recovery in VMware vCloud Director -- VMware's Chris Colotti and Duncan Epping discuss their popular session at PEX 2012 on disaster recovery in the cloud. Some of the session attendees are also featured to give their feedback. For a technical overview of DR solutions in vCloud Director, visit the vCloud blog:

VMware vFabric Blog: Four Easy Steps to Deploy Enterprise Java Apps with Tier 3’s Starter Kit Blueprint for vFabric™
VMware Blogs 18/02/12 8:51 AM
Are you looking for a quick and easy way to deploy a small vFabric environment for your Java apps in just a few clicks – without the need to troubleshoot?
Tier 3, a VMware vCloud-powered service provider, has announced access to its Starter Kit Blueprint for VMware vFabric, which comes with four virtual machine instances and advanced vFabric application services. Each of the servers is configured with four gigabytes of memory and two virtual CPUs (vCPUs) by default, but users can change the configuration easily in the Tier 3 Control Portal after deployment.
Tier 3’s vFabric Starter Kit comes with:
vFabric tc Server
vFabric GemFire®
vFabric Web Server
vFabric Hyperic®
Deployment is very easy and can be done in four easy steps:

VMware vFabric Blog: Using GemFire to reduce a data-intensive batch job processing time from 15 HOURS to 19 MINUTES
VMware Blogs 15/02/12 11:08 PM
The problem:


    A great majority of data-intensive jobs run on databases, powered by either high-end  servers (sometimes even mainframes). From a traditional data processing perspective, all the data is kept on a single database instance or even on multiple instances, but all sharing the same data. (share-everything, no data partitioning).

VMware vFabric Blog: Insight Plugin Development Rock'n It
VMware Blogs 15/02/12 4:08 AM
Interested in creating a plugin for vFabric Spring Insight, but don't know where to start?


Jeroen Reijn wrote a great blog on how to create a plugin for the Hippo Site Toolkit (an image of plugin is at the left):


By chance this coincides with a webinar I'm (John Kew) doing this Thursday on plugin development, based off a similar talk I did with Gary Russell at SpringOne2GX. You can register for the webinar at:


We are working furiously towards our 1.8 release for AppInsight 1.1 and vFabric 5.1. We also have a bunch of work going into the next major 2.0 release of Insight. We have a great number of new plugins and features coming. Get ready for some sweet Insighty action!

VMware vFabric Blog: Using Gemfire to offload data from mainframe
VMware Blogs 15/02/12 12:23 AM

    Many different reasons do exist on why customers want to migrate from mainframe to a modern platform. Reduzing cost is obviosly one of those main reasons and it basically come on different aspects:
     - Reduzing load (MIPs)
     - Reduzing space and sometimes power usage on Data Centers
     - Increasing the consolidation ratio
     - Be able to run commodity, much less expensive hardware
     - Use a more productive development environment
     - Employ less specialized developers, since mainframe developers are more rare at each day (and so more expensive)


VMware Certified Advanced Professional on vSphere 4 – Datacenter Design
The VCAP-DCD is directed toward IT Architects and Consulting Architects who are capable of designing VMware solutions in a multi-site, large enterprise environment.  They have a deep understanding both of VMware core components and their relation to storage and networking, and also of datacenter design methodologies. They also possess knowledge of applications and physical infrastructure, as well as their relationship to the virtual infrastructure.

VMware vSphere: Design Workshop [V5.x]

DRBC Design - Disaster Recovery and Business Continuity Fundamentals

VMware Knowledge Base Weekly Digest: New Articles Published for Week Ending 2/11/12
VMware Blogs 14/02/12 1:19 AM
Apache HTTP Server
Modifying the time zone/daylight saving time information in Apache Tomcat and HTTP Server (2009869)
Date Published: 2/8/2012
Apache Tomcat
Tomcat blocking I/O connector thread pool never decreases in size (2010182)
Date Published: 2/8/2012
VMware Data Recovery
VMware Data Recovery fails to backup virtual machine with dedicated swap file disk (2013450)
Date Published: 2/9/2012
VMware ESX
Powering on a virtual machine fails with the error: You have your IDE devices (disks/CD-ROM) configured into a state that will not work (2010477)
Date Published: 2/7/2012
Date Published: 2/6/2012
Entering an invalid product ID key causes Windows Server 2008 and Windows Vista virtual machine clones to reboot repeatedly (2008221)
Date Published: 2/7/2012
Fibre Channel Switch Outage leaves pending SCSI reservations on LUNs managed by an IBM SVC (2008333)
Date Published: 2/9/2012
Migrating ESX 4.1 Hosts to ESXi 4.1 Update 2  (2013377)
Date Published: 2/10/2012
How to check what Network/Storage device drivers in use in your environment (2007604)
Date Published: 2/8/2012
The messages log file reports the error: Too many vlans for srcPort x won't track vlan y (2011225)
Date Published: 2/9/2012
Configuring Network Time Protocol (NTP) on ESX/ESXi 4.1 and ESXi 5.0 hosts using the vSphere Client (2012069)
Date Published: 2/6/2012
Oracle Linux 6.2 virtual machines experience slow mouse and window behavior (2013045)
Date Published: 2/9/2012
VMware ESXi
Installing the HA Agent fails on all hosts, except one (2010648)
Date Published: 2/9/2012
Determining the VLAN information from the VEM module running on the ESXi host (2011258)
Date Published: 2/10/2012
Windows 2000 Terminal Server performance degraded when running under ESXi 5.0 (2012205)
Date Published: 2/9/2012
Creating or updating a host profile fails with the error: Socket error: [Errno 97] Address family not supported by protocol (2013184)
Date Published: 2/10/2012
Collecting the Windows Perfmon log data to diagnose virtual machine performance issues (2010970)
Date Published: 2/10/2012
Installing VMware Tools in a virtual machine fails with the error: This virtual machine does not have a CD-ROM drive configured (2010480)
Date Published: 2/7/2012
Decoding SW iSCSI initiator error codes (2012171)
Date Published: 2/9/2012
ESX/ESXi 4.x displays a purple diagnostic screen during shutdown: PANIC bora/vmkernel/main/dlmalloc.c:4758 (2013043)
Date Published: 2/9/2012
Failed write command to write-quiesced partition (2009482)
Date Published: 2/9/2012
Certificate warning is reported even after replacing vCenter Server 5.0 default SSL certificates with custom SSL certificates (2009857)
Date Published: 2/6/2012
Determining the IO statistics for virtual/physical NICs from the VEM module running on the ESXi host (2011257)
Date Published: 2/10/2012
Virtual machines are orphaned after rebooting the ESXi host on which they reside (2013301)
Date Published: 2/9/2012
VMware Fusion
Symantec Endpoint Encryption fails to work with VMware SCSI disks (2013159)
Date Published: 2/9/2012
Converting a virtual disk from SCSI to IDE in VMware Fusion 4.x (2013268)
Date Published: 2/8/2012
VMware Service Manager
Attaching a copy of the original email to the Service Manager call (2009740)
Date Published: 2/10/2012
Buttons disappear from a Call Closure screen when a reason is not specified (2010257)
Date Published: 2/9/2012
Clicking anywhere on the Service Manager Service Order search screen reports a Javascript error (2013186)
Date Published: 2/8/2012
When running Config Port import, Service Manager reports this error: Profile field does not have a profile field assigned - define one (2013269)
Date Published: 2/8/2012
The contents of a manual approval email do not show in the history of a task in VMware Service Manager (2013282)
Date Published: 2/8/2012
Numeric fields in the Service Manager Customer portal accepts non-numeric characters (2013370)
Date Published: 2/9/2012
VMware vCenter Configuration Manager
VMware vCenter Configuration Manager licenses show as Deactivated (2011261)
Date Published: 2/10/2012
vCM patch deployment wizard does not display all patches that are reported as need by the data grid (2011724)
Date Published: 2/6/2012
VMware vCenter Operations Manager (vApp)
Resetting user passwords in vCenter Operations Manager (2013358)
Date Published: 2/10/2012
vCenter Operations Manager 5.0 GA only:  Advanced user interface reports the error message “500 The call failed on the server” (2013360)
Date Published: 2/9/2012
VMware vCenter Operations Standard
Selecting a subset of the vCenter Server inventory to monitor in vCenter Operations Standard (1036195)
Date Published: 2/8/2012
VMware vCenter Orchestrator
vCenter Orchestrator servers with a hyphen in the name report the error: The connection url doesn't match the database type or the required format (2013329)
Date Published: 2/10/2012
Connecting to the vCenter Orchestrator server appliance fails with the error: Incompatible Server Version (2012512)
Date Published: 2/6/2012
VMware vCenter Server
Checking the status of vCenter Server performance rollup jobs (2012226)
Date Published: 2/8/2012
Enabling HA fails with the error: vim.fault.AgentInstallFailed (2010332)
Date Published: 2/8/2012
Uninstalling or modifying linked mode configuration in vCenter Server 5.0 when the vCenter database is unavailable (2013374)
Date Published: 2/10/2012
Installing vSphere Authentication Proxy fails with the error: Failed to initialize CAMAdapter (2010468)
Date Published: 2/6/2012
HA does not failover a virtual machine when Storage vMotion of the virtual machine is in progress (2013020)
Date Published: 2/9/2012
VMware vCenter Server Heartbeat
Upgrading to vCenter 4.0 and vCenter Server Heartbeat (1038521)
Date Published: 2/8/2012
VMware vCenter Site Recovery Manager
Guest IP Customization in SRM 5.x fails with the error: Cannot complete customization, possibly due to a scripting runtime error or invalid script parameters (2010581)
Date Published: 2/9/2012
Pairing VRMS server with vCenter Server fails with the error: Unacceptable signature algorithm: MD5withRSA (2013087)
Date Published: 2/7/2012
VMware vCloud Director
Changing the database connection password on a vCloud Director cell (2009937)
Date Published: 2/6/2012
VMware vFabric Enterprise Ready Server
Specifying a minimum key length for SSL/TLS in Apache HTTP Server, ERS Server, and vFabric Web Server (2009867)
Date Published: 2/8/2012
Unpacking self-extracting (.sfx) files on 64bit Linux systems fails with the error: No such file or directory (2009935)
Date Published: 2/8/2012
VMware vFabric tc Server
Tomcat cluster manager fails to transfer state with error: SEVERE: Manager [localhost]: No session state send (2009723)
Date Published: 2/9/2012
VMware vFabric Web Server
Redirecting URL requests using the mod_rewrite module in Apache HTTP Server, vFabric Enterprise Ready Server, or vFabric Web Server (2009851)
Date Published: 2/8/2012
Advantages of 32bit and 64bit versions of Apache 2.2 (2010146)
Date Published: 2/8/2012
Running the binaries packed with vFabric ERS or vFabric Web Server fails with the error: No such file or directory (2010199)
Date Published: 2/8/2012
VMware View Manager
Encrypted USB devices require administrative privileges when used in View desktops (2012264)
Date Published: 2/7/2012
VMware vShield
vShield Manager plugin in vSphere reports the error: The remote server returned an error: (404) Not Found (2005703)
Date Published: 2/7/2012
VMware vSphere Management Assistant
Enabling vilogger on an ESXi host fails when lockdown mode is enabled (2009769)
Date Published: 2/6/2012
Zimbra Collaboration Server
Deleting backup labels in Zimbra (2013182)
Date Published: 2/6/2012