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Fusion Beta - Uanble to install Vista because cursor is dead posted: Dec 22, 2006 9:49 AM

Click to view markats's profile Novice 21 posts since
Dec 22, 2006
I get to the point of the Install Windows dialog comes up, but the cursor isn't responding to my Mac mouse, so I can't proceed thru the install. Any ideas?

2 x 2.66 GHz Dual-Core Intel Xenon 4GB RAM OS 10.4.8
Click to view bgertzfield's profile Master 1,120 posts since
Sep 7, 2005
What kind of mouse are you using? Can you look in the vmware.log file in your VM's directory and see if there are any mouse errors mentioned in there?
Click to view bgertzfield's profile Master 1,120 posts since
Sep 7, 2005
OK. Can you suspend your VM and resume it with the mouse already plugged in?

There's a known issue in this release that plugging/unplugging mice after the VM starts up causes this problem.

Sorry for the inconvenience!
Click to view bgertzfield's profile Master 1,120 posts since
Sep 7, 2005
Have you tried with the Wacom tablet disconnected?
Click to view bgertzfield's profile Master 1,120 posts since
Sep 7, 2005
It's a bug. I believe this issue is actually already fixed internally, and the fix will be available in the next release.

Very sorry for the inconvenience.
Click to view HPReg's profile Hot Shot 384 posts since
Dec 22, 2004
If the tablet is preventing you from normally using the product with your mouse, definitely bug.
Click to view EMR's profile Enthusiast 59 posts since
Dec 22, 2006
I don't have a Wacom tablet, but I can't click inside the Vmware Fusion window when first trying to install a 30-day trial copy of Windows Vista Ultimate (final) on my Mac Pro. Mouse clicking or keyboard tapping is no use inside the VM.

Am I to understand that my standard Mighty Mouse is incompatible with Fusion? Or is it incompatible because I have a Xerox Phaser 8400 printer, or an Epson Perfection 2480 PHOTO scanner, or a LaCie FireWire 500Gb HD or a Keyspan RF remote for Front Row?

What can be done?
Click to view bgertzfield's profile Master 1,120 posts since
Sep 7, 2005
I don't have a Wacom tablet, but I can't click inside
the Vmware Fusion window when first trying to install
a 30-day trial copy of Windows Vista Ultimate (final)
on my Mac Pro. Mouse clicking or keyboard tapping is
no use inside the VM.

Did you plug or unplug the mouse from the system after starting the VM, or are you using a KVM switch? There's a known issue where unplugging/plugging the mouse (some KVMs do this whenever you toggle inputs) causes the VM to be unable to see the mouse. Try suspending and resuming the VM if this happens.

Are there any messages in ~/vmware/your-vm-name/vmware.log that mention the mouse?
Click to view EMR's profile Enthusiast 59 posts since
Dec 22, 2006
Thank you, markats and bgertzfield. I've solved it myself. The Keyspan RF Front Row remote control works as an extra keyboard, and that seems to confuse the Fusion beta. Oddly enough, this remote doesn't do anything to Parallels Desktop. So, just unplugging the remote does the trick. I'm just finishing my Vista install.

Thanks, guys.
Click to view bgertzfield's profile Master 1,120 posts since
Sep 7, 2005
Thank you, markats and bgertzfield. I've solved it
myself. The Keyspan RF Front Row remote control works
as an extra keyboard, and that seems to confuse the
Fusion beta. Oddly enough, this remote doesn't do
anything to Parallels Desktop. So, just unplugging
the remote does the trick. I'm just finishing my
Vista install.

I'm glad that did the trick. Apologies for the inconvenience! We'll take a look at this internally.
Click to view bluloo's profile Lurker 4 posts since
Dec 22, 2006
I am having the same problem with an XP install. I use a Logitech MX1000 laser mouse (wireless). I have no tablet connected but the cursor went dead during the install and remains dead through successive reboots.

Plugging in a wired mouse doesn't seem to help.

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