VMware Communities: Managed Server Agent install error

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10 Replies Last post: Dec 1, 2006 12:30 AM by arjanhs

Managed Server Agent install error

Nov 15, 2006 7:28 AM

Bist 9 posts since
Feb 27, 2006

This is what I get when I try to install the agent. Did the MD5sum check and stuff. Checked versions and so on. Seems like a Perl issue

vmware-hostd validity... failed

Reply Re: Managed Server Agent install error Nov 15, 2006 9:20 AM

bbookman 570 posts since
Sep 29, 2006 VMware

A few other people have reported this problem, we are investigating.

There is a potential work-around:

there's a checks.cfg file in /tmp/lm-untar-xxxx directory (where the installer is untarred to)

remove the check_vmware_hostd line and save the file

run the script "install-agent.sh" in the same directory.

let me know how it goes.

Reply Re: Managed Server Agent install error Nov 15, 2006 10:43 AM

naris 29 posts since
Nov 15, 2006 VMware

Hi Bist,

The vmware-hostd failure is due to missing paths if you've become root via "su".
The workaround is to enter "su -" instead (the installer runs files that are located in /usr/sbin and /sbin).

Hope this helps.

Naris

Reply Re: Managed Server Agent install error Nov 15, 2006 11:02 AM

in response to: naris

xunhuang 91 posts since
Oct 17, 2006 VMware

we are addressing this in RC1.

Reply Re: Managed Server Agent install error Nov 16, 2006 9:09 AM

in response to: xunhuang

jdoe@faegre.com 14 posts since
Jan 19, 2006

I am getting the same error message, attempted to do workaround and I now get the following message:

[root@fbvm4 untar-lm-2.4.0.153]# install-agent.sh
-bash: install-agent.sh: command not found
[root@fbvm4 untar-lm-2.4.0.153]# sh install-agent.sh
checking for existing installation...not detected.
starting install...
checking for running as root... ok
checking for resolvable hostname... ok
checking for vmware-hostd validity... failed

Any ideas?

Reply Re: Managed Server Agent install error Nov 16, 2006 11:05 AM

in response to: jdoe@faegre.com

bbookman 570 posts since
Sep 29, 2006 VMware

By workaround, you mean you tried using "su -" rather than "su" as described in this thread, or do you mean you made the modifications to checks.cfg as described in a previous part of the thread

If you have done both, and are stuck, please file a support request

http://www.vmware.com/support/sr/sr_login.jsp?followingPage=/support/sr/sr_home.jsp

Reply Re: Managed Server Agent install error Nov 16, 2006 11:08 AM

in response to: bbookman

rachit 94 posts since
Oct 11, 2005 VMware

Also make sure both /sbin and /usr/sbin are in your path.

Reply Re: Managed Server Agent install error Nov 16, 2006 12:14 PM

in response to: rachit

jdoe@faegre.com 14 posts since
Jan 19, 2006

Thanks, I just submitted the problem to support.

I'm not a linux guru but I believe I did it correctly.

Logged on as "Root", then did a command SU - Root

Browsed to the install folder typed in the following below and receive the same error message.

[root@fbvm4 root]# su - root
[root@fbvm4 root]# cd /tmp
[root@fbvm4 tmp]# dir
untar-lm-2.4.0.153 VMware-labmanager-agent-esx-2.4.0-153.sh
[root@fbvm4 tmp]# cd untar-lm-2.4.0.153
[root@fbvm4 untar-lm-2.4.0.153]# dir
autofs-4.1.3-154.i386.rpm
checks.cfg
checkversion
headers
hesiod-3.0.2-28.1.i386.rpm
install-agent.log
install-agent.sh
installer.defines
labmanager-agent-vmware-esx-30-2.4.0.153-0.i386.rpm
mono-core-1.1.17.2-0.novell.i586.rpm
mono-data-1.1.17.2-0.novell.i586.rpm
mono-extras-1.1.17.2-0.novell.i586.rpm
mono-web-1.1.17.2-0.novell.i586.rpm
mono-winforms-1.1.17.2-0.novell.i586.rpm
out.md5sum
pre-pycmd
py
rpms.manifest
uninstall-agent.sh
[root@fbvm4 untar-lm-2.4.0.153]# sh install-agent.sh
checking for existing installation...not detected.
starting install...
checking for running as root... ok
checking for resolvable hostname... ok
checking for running vmware-hostd... ok
checking for vmware-hostd validity... failed

Reply Re: Managed Server Agent install error Nov 16, 2006 2:06 PM

in response to: jdoe@faegre.com

naris 29 posts since
Nov 15, 2006 VMware

Hi jdoe@faegre.com,

The check "vmware-hostd validity" verifies the ESX management daemon is running and accepting connections (/etc/rc.d/init.d/mgmt-vmware daemon). It executes a "vmware-cmd -l" and checks the error code. Can you try running "vmware-cmd -l" and see what the output is? The output should not return an error. If the installer is still failing for you, please add the /tmp/untar-lm-2.4.0.-153/install-agent.log contents to the support request and/or this thread.

The only condition that I have experienced with this sort of failure is when the labmanager agent installer is run right after the ESX boots up. The ESX management daemon can take a few minutes to start and accept connections, so running the installer before then will cause this sort of failure.

Reply Re: Managed Server Agent install error Nov 16, 2006 11:02 PM

in response to: naris

naris 29 posts since
Nov 15, 2006 VMware

I just debugged an installer problem on a machine where the vmware-hostd validity check failed because of a misconfigured localhost entry line in /etc/hosts.

Verify that your /etc/hosts has the following line:
127.0.0.1 localhost.localdomain localhost

Reply Re: Managed Server Agent install error Dec 1, 2006 12:30 AM

in response to: naris

arjanhs 191 posts since
Sep 27, 2004

This worked out for me, now i'm able to install the Managed Server Agent, thanks.

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