VMware Communities
sotiris1
Contributor
Contributor

Where the F are vmwareplayer tools?

Look before any you start complaining - the F is extremely light for what vmware has done with this product. Personally I should be suing them for waisted time - too much marketing hype about the value of the product but then when you try to use it its worthless at least just say up front so that we can move one to something elese and don't waist our time.

Know to the basics - the vmplayer 4.0.2 loads my CentOs just fine but the window can not be resized without the installation of the tools.  When you try to clicek on the vmware tools installation you get a message that it can't connect or find the sever.  Alll documentations on tool install points to iso files which are located where?

Please note the messages below - I know the product is free and not supported but if you are not going to provide the critically needed tools just say so when someone goes to donwload it - that all I'm asking is this really too much?  On the other hand since you are not providing this information my thought's go the point that you are trying to get me fustrated enough to give up and purchase workstation - hence you after the time investment I'm might as well give up and pay up instead of knowing that I need to payup upfront.

There were one or more problems downloading components:

VMware Tools for Windows 95, 98, Me, and NT:

Could not find component on update server. Contact VMware Support or your system administrator.

VMware Tools for Windows 2000 or later:

Could not find component on update server. Contact VMware Support or your system administrator.

VMware Tools for Linux:

Could not find component on update server. Contact VMware Support or your system administrator.

VMware Tools for Solaris:

Could not find component on update server. Contact VMware Support or your system administrator.

VMware Tools for FreeBSD:

Could not find component on update server. Contact VMware Support or your system administrator.

VMware Tools for Netware:

Could not find component on update server. Contact VMware Support or your system administrator.

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41 Replies
JDToo
Contributor
Contributor

I would also like to know the answer to this.  I know that the VM Workstation 8.02 installer contains and installs the tools ISO's, but I don't want to have to download, install, and then remove a 500MB file just to get them (assuming they are the same ones which can be used with VM Player).

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som94
Enthusiast
Enthusiast

Hi sotiris1 ,  please try to install from another media or ISO .It seems that media you are using not reading properly .

"Life would be so much easier if we only had the source code.""
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admin
Immortal
Immortal

We're looking into the problem.  We absolutely intend for Tools for Player to be available.

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sotiris1
Contributor
Contributor

It would seem you didn't read my posting. I'm saying where the F'ing is the tools iso for vmplayer - when you click on the player software software to install the tools its complains that it can't contact the server therefore the default address in the player preferences is either wrong or their is nothing there - if you want to send me the default address to double check I would be happy to do so - but please first verify that the software is present in that location.

I don't have have the ISO of the tools so where do I get it - this not a media issue.

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OrbitZer0
Contributor
Contributor

I have the same problem.  You guys have really F'd up this product.

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2G2BTRU
Contributor
Contributor

Amen,  At first I thought it might be a error receiving the ISO files via my firewall but after checking that, I attempted to connect to the website:  https://softwareupdate.vmware.com/cds directly, without success. Is there an FTP site? I would like use the tools and update my vm machines.  Maybe in the future, these "updates" should just improve upon the files necessary, an not replace the entire program and remove previously working packages.  Just saying.

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sakibpavel
Enthusiast
Enthusiast

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2G2BTRU
Contributor
Contributor

Thanks Sakibpavel:  However, I already have 4.0.2 which is where your link refers.  This link includes the problem program which does not include the vmtools iso files.  Which is what I need.  I am unable to "update" the 4.0.2 program and individual vm folders because I am unable to receive the download via https://softwareupdate.vmware.com/cds .  Will there be a "corrected" update improving 4.0.2 to include the vmware tools ISO files?

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RDPetruska
Leadership
Leadership

Sigh...

If you would read, about 6 replies above yours is a reply from a VMware employee stating that they are aware of this issue and are working on it!

In the meantime you can use one of the workarounds discussed already in the dozen or so threads for this issue in this forum.

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sotiris1
Contributor
Contributor

I don't understand - you send a download link to the player which I have already installed and it works except for resizing of Linux clients which requires the player tools

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sotiris1
Contributor
Contributor

This is my frustration exactly.

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sotiris1
Contributor
Contributor

So according to your logic - lookin into the problem means what exactly?

Do they have the tools or not? no clear indication based on vmwares response.

If they have the tools why can't they simply post them? Is their web system so convoluted they can't figure out how to upload the file?

A good excuse can be - the person that was posting these tools quit and we are waiting to hire a replacement - ok if that was the case I can accept the excuse, or maybe the dog ate the tools.

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admin
Immortal
Immortal

sotiris1 wrote:

So according to your logic - lookin into the problem means what exactly?

It means that Tools for Player are supposed to be available but aren't, and we're trying to fix the problem.

Do they have the tools or not? no clear indication based on vmwares response.

The Player Tools are the same as the Workstation Tools.  So yes, the Tools exist.

If they have the tools why can't they simply post them?  Is their web system so convoluted they can't figure out how to upload the file?

A good excuse can be - the person that was posting these tools quit and we are waiting to hire a replacement - ok if that was the case I can accept the excuse, or maybe the dog ate the tools.

Actually, it is sort of like that.  There are a bunch of new people who didn't quite understand what the release process was supposed to be.

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nospamboz
Enthusiast
Enthusiast

James Lin wrote:


There are a bunch of new people who didn't quite understand what the release process was supposed to be.

Well, if there's some manager at VMware who thinks this is a winning strategy, I suggest he read up on Pyrrhus.

http://en.wikipedia.org/wiki/Pyrrhus_of_Epirus

A little of the classics never hurt anybody.

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mfelker
Expert
Expert

Just  curious.  Are there "new people" that are also involved in the QA for WS 8 asa well as Player. .  There does seem to be increasing  regressions with each "update".  I'm not the only one posting this stuff as the company reps on this group well know.  As for this subject of a complete tools ISO I know it exists - since I've downloaded it through the partner channel.

Marty

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nospamboz
Enthusiast
Enthusiast

Martin Felker wrote:

Are there "new people" that are also involved in the QA for WS 8 asa well as Player. .  There does seem to be increasing  regressions with each "update".

In VMware's defense, they have acknowledged that WS8/P4 is a complete re-write, thus the dropping of 32-bit host processor support. In the long run I like that strategy, as the new engine does seem to work better, at least for me. If you've got a new development tree, though, such regressions are inevitable. You just have to believe things will be better in the long run. If it's a concern, there's always WS7/P3.

But to lose the release functionality between Player 4.0.1 and 4.0.2? Well, that's just carelessness, if you ask me.

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admin
Immortal
Immortal

For reasons beyond my own understanding, we failed to get this fixed today.  Since you guys shouldn't be left waiting over the extended weekend, I'll try to attach the Tools from Workstation 8.0.2.

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admin
Immortal
Immortal

Here are the Linux Tools.  Unfortunately, the .iso exceeds the forum's maximum file size, so I'm providing two tarballs instead.

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sotiris1
Contributor
Contributor

James, thanks for explanation - as I mentioned I can accept a reasonable explanation like this - will wait until their posed then.

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