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2 Replies Last post: Nov 6, 2009 3:26 PM by maytrix  

Error adding array manager - VSphere 4, SRM 4 and Dell Equallogic posted: Nov 6, 2009 7:29 AM

Click to view maytrix's profile Enthusiast 27 posts since
Dec 14, 2006

I've built a new 2003 VSphere 4 server and have installed SRM on it along with a Dell Equallogic SAN. I am at the point of configuring the array manager. After I enter in the information and click connect, I get the following error:

Error Occured: XML Document is Empty

I've tried running the setup again with the repair option and removed and re-added the SRA with no luck.

Any help is appreciated.


Click to view Murraych's profile Novice 2 posts since
Nov 6, 2009
Just dealt with this one today. The Dell Storage plugin is written in Java, therefore your Java executable needs to be in the path. RDP into your SRM server and open a commandprompt. If you can't just run "Java.exe", you'll get this issue.

I just did a fresh install of the latest Sun JRE and then it worked fine.

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