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8 Replies Last post: Nov 5, 2009 12:57 PM by jeffoutwest  

Non-persistent desktops take ten minutes to log in posted: Nov 4, 2009 10:24 AM

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jeffoutwest
79 posts since
Jan 22, 2009

A customer is reporting issues using the IBM Notes client with View v3.1.

The desktops are configured as non-persistent, and they are reporting problems problems loging in. When the user logs in, there is data that is copied to the VM that contains the users personal info for Notes, such as their address book, and other items. Because this data is copied at log in, there is a delay, sometimes up to ten minutes, before the user is actually logged in.

Has anyone seen this behavior with Notes or any other applicaiton that relies on user profile information and might have suggestions? Thanks, -Jeff

Re: Non-persistent desktops take ten minutes to log in

1. Nov 4, 2009 10:32 AM in response to: jeffoutwest
Click to view Troy Clavell's profile Guru
Troy Clavell
6,238 posts since
Oct 12, 2007
if the names.nsf file is being copied during the login process, that could take sometime depending on the size of the file and thus your delayed login. If you can use persistant pools, that would probably fix the issue.

Re: Non-persistent desktops take ten minutes to log in

2. Nov 4, 2009 10:51 AM in response to: Troy Clavell
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jeffoutwest
79 posts since
Jan 22, 2009
Troy,

Thanks for the speedy reply.


Would this Notes thick client be an inappropriate application to use on non-persistent desktops? Are there design alternatives to store user data that resides on other drives to speed up this login process for non-persistent desktops?. Thanks, -Jeff

Re: Non-persistent desktops take ten minutes to log in

3. Nov 4, 2009 11:14 AM in response to: jeffoutwest
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Troy Clavell
6,238 posts since
Oct 12, 2007
I haven't used notes in quite sometime, but if the names.nsf file (client file) is being redirected, it holds a lot of information beyond contacts. It holds connection information as well.


One thought would be to use webmail which will alleviate the fat client. Also, I'm not 100% sure, but I believe you can store local contacts on the Domino server as opposed to on the client.

Re: Non-persistent desktops take ten minutes to log in

4. Nov 4, 2009 12:31 PM in response to: Troy Clavell
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jeffoutwest
79 posts since
Jan 22, 2009

Like you suggest, maybe the Notes thick client is not an appropriate choice for non-persistent desktops.

Not to drag on this conversation, but does Exhange/Outlook have similar issues with no-persistent pools? Thanks -Jeff


Re: Non-persistent desktops take ten minutes to log in

5. Nov 4, 2009 1:07 PM in response to: jeffoutwest
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ihazanswers
74 posts since
Jul 21, 2008
The only thing with Outlook is that it would be pulling down the email once you logged in. The login would likely be quick but it would take a while to pull down all the email if it's going to be stored locally.

Mike

Re: Non-persistent desktops take ten minutes to log in

6. Nov 4, 2009 1:15 PM in response to: jeffoutwest
Click to view Troy Clavell's profile Guru
Troy Clavell
6,238 posts since
Oct 12, 2007
anything that utilizes a roaming profile could affect the login times. For us, with exchange, all .pst files are stored in the my documents folder, which redirects to the users home folder on a network file server. Therefore any machine they use they always have access to their information.


Take it for what it's worth since I haven't used notes in a long time, but I believe you can also edit the connection settings of the notes client, therefore redirecting the names.nsf anywhere. This will reduce your login times because the file will not have to be copied locally every time a user logs in.


My advise would be to look at a GPO that would redirect your my documents folder and see about updating the connection settings on the notes fat client.

Re: Non-persistent desktops take ten minutes to log in

7. Nov 4, 2009 10:44 PM in response to: jeffoutwest
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Linjo
126 posts since
Nov 14, 2007

You could try some profile management tools like RTO Virtual Profiles or RES Softwares solution.

They do some clever stuff to speed up the logon process. RTO is very simple to try out and does not have a server side component.

Best regards,
Linjo


If you find this information useful, please award points for "correct" or "helpful".

Re: Non-persistent desktops take ten minutes to log in

8. Nov 5, 2009 12:57 PM in response to: Linjo
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jeffoutwest
79 posts since
Jan 22, 2009
Good idea, thanks Linjo

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