VMware Communities
Primetime_de
Enthusiast
Enthusiast

VMware USB Arbitraction Service - Solution for Sony Ericsson seehcri driver problem (Error 31A)

Hi,

some of you may know the problem that you get an error 31A when you try to power up a VM with USB controller and the Sony Ericsson PC Suite is installed on your host PC.

When you look in the event log you see that the VMware USB Arbitraction Service can't be started because of an unknown driver - "seehcri" (which is a driver from Sony Ericsson).

Reason: Sony Ericsson PC Suite replace the USB root hub driver with its own.

Solution: Go to the device manager and click the USB root hubs and select "roll back driver" to go back to the original Microsoft driver.

After that you can start the USB Arbitraction Service and the Sony Ericsson PC is working too.

Best regards

Christian

Best regards Christian
Reply
0 Kudos
2 Replies
Alfishe
Contributor
Contributor

Agree, I've found the same solution too

Driver seehcri itself is not a reason for the problem.

But Sony Ericsson mobile phones software installation replaces all USB Hub drivers with SE versions (WHQL).

To restore VMWare functionality you should roll back original Microsoft drivers.

Quite simple and effective solution.

Reply
0 Kudos
Rixster
Contributor
Contributor

Worked for me as well, thanks!

Reply
0 Kudos