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14 Replies Last post: Nov 3, 2009 8:47 PM by SpiritDean  

Failed at 97% : Unknown error returned by VMware Converter Agent posted: Oct 28, 2009 10:29 PM

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SpiritDean
15 posts since
Oct 20, 2009
Failed at 97% : Unknown error returned by VMware Converter Agent

Convert by Vmware Conveter 3.0.3, from a physical machine to ESX Server. Operation system : WINNT

have already test on the TCP port 902 connection from the source to ESX, the port is open

The log file has been upload, please help.

One of the error message in the log file is :

21 --2009-10-29 00:31:21.796 'Libs' 203 warning-- SSLVerifyCertAgainstSystemStore: Subject mismatch: vs 172.19.129.32
21 --2009-10-29 00:31:21.796 'Libs' 203 warning-- SSLVerifyCertAgainstSystemStore: The remote host certificate has these problems:
21
21 * The host name used for the connection does not match the subject name on the host certificate
21
21 * A certificate in the host's chain is based on an untrusted root.

Any idea?

Attachments:

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

1. Oct 28, 2009 11:44 PM in response to: SpiritDean
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AndreTheGiant
5,916 posts since
Aug 28, 2008
The certificate warning is usual and is not a problem.
The problem seem in a connection to 172.19.129.32:902.
You say that the port is open, but converter cannot open the connection.

Have you installed Converter on the physical machine?

Andre

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

2. Oct 29, 2009 12:23 AM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009
Yes, the converter is installed on the physcial machine(source machine) and I have tested the TCP port 902 by using command : telnet 172.19.129.32 902, the retrun message shows that the connection is O.K., really confuse me this time.,......

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

3. Oct 29, 2009 12:26 AM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009

By the way, what i am wondering is if the TCP port 902 is not open , how can the converter create the VM in the ESX at very beginning? So that is the reason why I don't think it caused by 902 connection.

Will it caused by converter agent? If I uninstall the converter--reboot--reinstall--reboot and try again, will it work?


Re: Failed at 97% : Unknown error returned by VMware Converter Agent

4. Oct 29, 2009 12:53 AM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009
Dear Andre

Apprecatie for your kindly support first. The converter is installed on the physcial machine(source machine) and I have tested the TCP port 902 by using command : telnet 172.19.129.32 902, the retrun message shows that the connection is O.K., really confuse me this time.,......
By the way, what i am wondering is if the TCP port 902 is not open , how can the converter create the VM in the ESX at the very beginning? So that is the reason why I don't think it's caused by connection to the ESX server.

Date: Wed, 28 Oct 2009 23:44:51 -0700
From: communities-emailer@vmware.com
To: spirit.dean@hotmail.com
Subject: Converter New message: "Failed at 97% : Unknown error returned by VMware Converter Agent" 18y00P-3pCN-5SQD

,

A new message was posted in the thread "Failed at 97% : Unknown error returned by VMware Converter Agent":

http://communities.vmware.com/message/1402479#1402479

Author : AndreTheGiant
Profile : http://communities.vmware.com/people/AndreTheGiant
Message:

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

5. Oct 29, 2009 5:40 AM in response to: SpiritDean
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AndreTheGiant
5,916 posts since
Aug 28, 2008
Just to see if is a conversion problem or a problem with ESX communication you can can simple try to convert to workstation/player/server format and save on a USB drive.

Andre

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

6. Oct 29, 2009 5:43 AM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009
Greate idea, i am going to try this right now. thanks

Date: Thu, 29 Oct 2009 05:40:12 -0700
From: communities-emailer@vmware.com
To: spirit.dean@hotmail.com
Subject: Converter New message: "Failed at 97% : Unknown error returned by VMware Converter Agent" 1vJxfE-3pCN-5SV2

,

A new message was posted in the thread "Failed at 97% : Unknown error returned by VMware Converter Agent":

http://communities.vmware.com/message/1402752#1402752

Author : AndreTheGiant
Profile : http://communities.vmware.com/people/AndreTheGiant
Message:

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

7. Oct 29, 2009 6:33 AM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009
Dear Andre,

I think you are right, it seem the TCP port 902 is not open on the source machine. I didn't test that last time.

Now, I test the connection again from source server to destination server by command telnet 172.19.129.32 902 the connection is fine and the TCP port is open on the ESX server.

Unfortunately when I try to telnet the "source server IP address" 902, it failed. It that means the TCP port 902 is not open on the source server? If yes, please advise how can I open it? The operation system of the source server is WINNT.

Really apprecaite for your kindly support again.

Best Regards
Dean Li


Date: Thu, 29 Oct 2009 05:40:12 -0700
From: communities-emailer@vmware.com
To: spirit.dean@hotmail.com
Subject: Converter New message: "Failed at 97% : Unknown error returned by VMware Converter Agent" 1vJxfE-3pCN-5SV2

,

A new message was posted in the thread "Failed at 97% : Unknown error returned by VMware Converter Agent":

http://communities.vmware.com/message/1402752#1402752

Author : AndreTheGiant
Profile : http://communities.vmware.com/people/AndreTheGiant
Message:

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

8. Oct 29, 2009 10:53 PM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009
Hi Andre

Any suggestion?

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

9. Oct 30, 2009 10:30 PM in response to: SpiritDean
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AndreTheGiant
5,916 posts since
Aug 28, 2008
Be sure to disable any local antivirus or firewall.
Also try to do a "local conversion" (to a USB disk) with Workstation/Server/Player format.

Andre

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

10. Nov 1, 2009 11:47 PM in response to: AndreTheGiant
Click to view SpiritDean's profile Novice
SpiritDean
15 posts since
Oct 20, 2009
Hi Andre,

I have tried the "local conversion" and successed, I also tried to converter another physcial machine into the ESX and successed also. So I think the ESX server and vMware converter software should not be the root cause of the failure.

By the way, I have a symantec antvirus install on the source machine, will it effect on the conversion? If so, I will uninstall it and tried again.

Thanks.

Date: Fri, 30 Oct 2009 22:30:56 -0700
From: communities-emailer@vmware.com
To: spirit.dean@hotmail.com
Subject: Converter New message: "Failed at 97% : Unknown error returned by VMware Converter Agent" 1deM81-3pCN-5TtY

,

A new message was posted in the thread "Failed at 97% : Unknown error returned by VMware Converter Agent":

http://communities.vmware.com/message/1404918#1404918

Author : AndreTheGiant
Profile : http://communities.vmware.com/people/AndreTheGiant
Message:

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

11. Nov 2, 2009 1:59 AM in response to: SpiritDean
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AndreTheGiant
5,916 posts since
Aug 28, 2008
By the way, I have a symantec antvirus install on the source machine, will it effect on the conversion?
It could be. Try to disable the service.

Andre

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

12. Nov 2, 2009 4:57 PM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009
Andre,

After I trun off the symantec services, the conversion successed. Thanks a lot.

I still have another question for you is that one of my virtual machine is using WINNT as an operation system, I have been told it will need to change some settings in the "vmware switch" but I cannnot find it in my ESX server. Can you help on this also? Really appreciate.

Date: Mon, 2 Nov 2009 02:00:13 -0800
From: communities-emailer@vmware.com
To: spirit.dean@hotmail.com
Subject: Converter New message: "Failed at 97% : Unknown error returned by VMware Converter Agent" 1QfJCy-3pCN-5TJn

,

A new message was posted in the thread "Failed at 97% : Unknown error returned by VMware Converter Agent":

http://communities.vmware.com/message/1405873#1405873

Author : AndreTheGiant
Profile : http://communities.vmware.com/people/AndreTheGiant
Message:

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

13. Nov 2, 2009 9:14 PM in response to: SpiritDean
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AndreTheGiant
5,916 posts since
Aug 28, 2008
If you have other VM you haven't to touch your vSwitch.
Just be sure that the virtual network adapter is connected to the right network (port group) comparing it with other VMs.

Also the conversion will loose network configurations, so you have to reconfigure your new adapter.

Andre

Re: Failed at 97% : Unknown error returned by VMware Converter Agent

14. Nov 3, 2009 8:47 PM in response to: AndreTheGiant
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SpiritDean
15 posts since
Oct 20, 2009
Thanks, but I still want to know how can I find my vSwitch and have a look.

Date: Mon, 2 Nov 2009 21:15:08 -0800
From: communities-emailer@vmware.com
To: spirit.dean@hotmail.com
Subject: Converter New message: "Failed at 97% : Unknown error returned by VMware Converter Agent" 1QfJCy-3pCN-5TZ9

,

A new message was posted in the thread "Failed at 97% : Unknown error returned by VMware Converter Agent":

http://communities.vmware.com/message/1406851#1406851

Author : AndreTheGiant
Profile : http://communities.vmware.com/people/AndreTheGiant
Message:

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