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12 Replies Last post: Oct 7, 2009 10:52 PM by nanev  

best solution to gets started with VMware for technical support posted: Oct 1, 2009 11:45 PM

Click to view b0yw0nder204's profile Novice 7 posts since
Oct 1, 2009
we support software and need to support 6 operating systems
we have approximately 30 support representatives in offices up and down the west coast
we also have the need for testing server/client interactions

i believe that the "lab manager" is probably the way to go, but i want to know what less costly solutions I can try to prove the technology

if i setup workstation, can I have support engineers login to the virtual machines that I create?

can i use the ESXi free server to set something up that is similar

let me know. thanks.
Click to view nanev's profile Enthusiast 27 posts since
Aug 6, 2009

Hi b0yw0nder204

I recommend to start with simple consolidation (ESXi). Just virtualize servers and acceptable workstations.

You will win from consolidation effect, but then you can see clearly which product best fits for your business model.

After primary consolidation you will know how many servers, external storages and additional hardware you will need.

Of course you will know what and how many VMware licenses you will need.

My advice is just start virtualize your environment. You will win only even with free ESXi.


Click to view nanev's profile Enthusiast 27 posts since
Aug 6, 2009

Hello b0yw0nder204

You can benefit from:

1.More resources from server than from ordinary desktop PC.

2.You can use terminal stations - thin client just to connect to your virtual machine. They can be with Windows CE, XP or Linux distribution.

They are cheaper than ordinary PCs. They consume between 5 to 10 times less electric power. And they don't need maintenace.

All other needs you will discover through work with free versions.

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

VSP4, VTSP4, VCP4
ITIL v.3 Foundation

Click to view nanev's profile Enthusiast 27 posts since
Aug 6, 2009

Dear b0yw0nder204 ,

Of course you can use workstations for VMs. You will not have network problems.

Main reason to consolidate all VMs (regardless server or desktop OS) to one or few physical hosts is benefits from strong hardware, high level of RAID Areas, maybe shared external storage.

In that case you must not worry about backups, maintanace of workstations, spreaded setups all over the network. Your valuable data will live at server room.

This is the first step to Lab Manager. If you choose strong server you can achieve very high levels of consolidation and this will reflect perfect on the amount of licenses you need.

If you decide to make VM on all hardware (workstations) you will be found at problem with system administration.

Everithing is possible, but you must leverage CAPEX and OPEX for both case. This is the true method for solution like this.

Just write all capital expenses and operational expenses for first and for second case.


If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

VSP4, VTSP4, VCP4
ITIL v.3 Foundation

Click to view nanev's profile Enthusiast 27 posts since
Aug 6, 2009

Hello b0yw0nder204,

I strongly recommend ESXi for yor case. You can start with workstation hardware for begining. Later you can add shared storage as iSCSI. When you need more computing power, then you will buy server.

I mean you must grow your IT infrastructure as your business is growing. CAPEX means capital expenses. This is initial costs for buying server, rack, network equipment and etc.

OPEX means operating expenses. This is regularly to give money for support, spare parts, subscription and etc.

CAPEX + OPEX = TCO (Total cost of ownership for full life of your investment)

So, it's better for you to start with ESXi on your current hardware. You can manage all hosts with ESXi with vSphere Client (it's free too. You can download form installed ESXi host from browser).

Next step must be shared external storage. I exclude FC SAN, because of price. I recommend iSCSI storage and you can use your existing network for begining. Just buy chassis with hot plug caddies for HDD. You have MB, CPU, RAM, HDD. Download FREENAS and install it on thata system. Then configure iSCSI target and connect all ESXi hosts to it.

Later you must think for more computing power.

About vSphare licenses - you will decide when it's cheaper to pay licenses and do everithing from one place.

About alternative software for Lab Manager, I think that alternative software will be middle step to Lab Manager.

If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

VSP4, VTSP4, VCP4
ITIL v.3 Foundation

Click to view nanev's profile Enthusiast 27 posts since
Aug 6, 2009

Hello b0yw0nder204 ,

I mean that sure step is to implement ESXi as obligatory component for yor activities.

You must have virtualization platform at first. ESXi can do this for you without any capital expenses.

Later for implementing Lab manager, you must have vCenter Server and ESX host (s) as vSphere environment.


If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

VSP4, VTSP4, VCP4
ITIL v.3 Foundation

Click to view nanev's profile Enthusiast 27 posts since
Aug 6, 2009

Hello b0yw0nder204 ,

I undarstand your needs. You must see VDI solution (virtual desktop environment). It's using vSphere environment again.

So you can consolidate computers (workstations).


If you found this information useful, please consider awarding points for "Correct" or "Helpful". Thanks!!!

VSP4, VTSP4, VCP4
ITIL v.3 Foundation

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