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9 Replies Last post: Oct 2, 2009 3:01 AM by Eske

Unsupported hardware posted: Oct 1, 2009 5:04 AM

assistance

4 posts since
Oct 1, 2009

I recieve the following error "- Unsupported hardware version: 3". Please assist. Converting a vmx to a ovf. Recieve error when vmx file is opened.

Re: Unsupported hardware

1. Oct 1, 2009 5:08 AM

in response to: assistance

Eske

53 posts since
May 25, 2009

ovftool do not support conversion of VMs with hardware version 3 from vmx to ovf. A lot of VMware product do not support creation of new vms with hardware version 3 and as such you should look for a way to upgrade your VM to at least hardware version 4.

eske

Re: Unsupported hardware

2. Oct 1, 2009 5:08 AM

in response to: assistance

klassenvmware

15 posts since
May 25, 2009

Hi,

It's true that hardware version 3 is no longer supported. I think that maybe Converter is able to handle the file, or you could just try and change the hardware version in the vmx file to 4, which is supported on most (if not all) new VMware products. When changing the hardware version from 3 to 4 you might see a change in what type of default devices are used for the VM.

Kristian

Re: Unsupported hardware

3. Oct 1, 2009 6:25 AM

in response to: assistance

assistance

4 posts since
Oct 1, 2009

Thanks

Have changed configuration file and busy with the convertion. Will let you know when complete.

Leslie

Re: Unsupported hardware

4. Oct 1, 2009 6:37 AM

in response to: assistance

assistance

4 posts since
Oct 1, 2009

Convertion to ovf file is complete, when importing recieve the following error.

"An error occured while parsing the OVF descriptor: Unable to parse xml element 'Envelope'"

Thanks

Re: Unsupported hardware

5. Oct 1, 2009 6:39 AM

in response to: assistance

klassenvmware

15 posts since
May 25, 2009

What are you trying to import the file into? Also, could you attach the OVF file?

Kristian

Re: Unsupported hardware

6. Oct 1, 2009 6:54 AM

in response to: assistance

Eske

53 posts since
May 25, 2009

This error msg usual comes when you try to import an OVF 1.0 with either workstation converter or vi client 2.5.

Use ovftool to import the vm.

eske

Re: Unsupported hardware

7. Oct 1, 2009 10:32 PM

in response to: klassenvmware

assistance

4 posts since
Oct 1, 2009

Importing the file into VMware Infrastructure Client. OVF file attached.

Attachments:

Arivia UNSM R11 test 1.ovf (5.8 K)

Re: Unsupported hardware

8. Oct 2, 2009 2:54 AM

in response to: assistance

klassenvmware

15 posts since
May 25, 2009

You can not import it into VMware Infrastructure Client 2.5 since it only accepts OVF version 0.9 and OVF Tool generates version 1.0. I am not entirely sure, but you should be able to use VMware Converter for what you are trying to do.