VMware

This Question is Possibly Answered

1 "correct" answer available (10 pts) 1 "helpful" answer available (6 pts)
5 Replies Last post: Nov 3, 2009 3:04 PM by continuum  

Acronis Backup and Recovery (Server) image not recognised posted: Sep 1, 2009 8:18 PM

Click to view CCGConsulting's profile Lurker
CCGConsulting
2 posts since
Sep 1, 2009

Just wondering if anyone has had issues with restoring TIB files through the Converter using the newer version of Acronis Backup and Recovery. We are using Converter Standalone Version 4.01 Build 161434

We are abe to restore TIB images using Acronis True Image V9.5 but unable to restore using Acronis Backup and Recovery for server (V10). We get an error indicating the "image is not recognised"

Our method is we take a server image of the VM to create a tib file, then use the converter to convert the tib image to create new VM.

One thing I have noticed, is that the version of Acronis we're using is not supported in the release notes. "Could be the reason"

Questions would be:
1) Does anyone use the newer version of Acronis and had similar issues. What was your fix?
2) Can anyone at VMware provide a date when the newer version of Acronis will be supported in the standalone converter.

Regards

Chris

Tags: converter, acronis, tib, restore

Re: Acronis Backup and Recovery (Server) image not recognised

1. Sep 2, 2009 6:21 AM in response to: CCGConsulting
Click to view IamTHEvilONE's profile Virtuoso VMware Employees vExpert
IamTHEvilONE
1,591 posts since
Apr 1, 2008
CCGConsulting,

1) Does anyone use the newer version of Acronis and had similar issues. What was your fix?
There is no fix. Acronis customizes each version of the backup and restore code, which means we have to implement changes each time they update their software. I think this is already processed as a feature request.

2) Can anyone at VMware provide a date when the newer version of Acronis will be supported in the standalone converter.
We cannot comment on anything in the 'future', as we support what is currently available.


Regards,

EvilOne
VMware vExpert 2009

NOTE: If your problem or questions has been resolved, please mark this thread as answered and award points accordingly.

Re: Acronis Backup and Recovery (Server) image not recognised

2. Nov 3, 2009 7:45 AM in response to: CCGConsulting
Click to view 3L's profile Novice
3L
3 posts since
Nov 1, 2009

We have run experiments on AR10 build 11133. If you use the VMWARE Vsphere Standalone conversion tool the AR10 TIB files fail. We tried TIB files built on the Echo platform and they convert fine. Something has changed in the TIB structures with the AR10 product and are not supported in the Vmware conversion tool.

Seems crazy as VMWARE shows Acronis in the list of support options. However, it refers to Echo. I would think Acronis would be HIGHLY motivated to fix this as they essentially get free advertising from anyone who uses the vmware conversion tool.

What is really cool about the Vsphere tool is that you can actually convert the TIB file directly to your ESXI server and start it.

I hope that the next release of AR10 will fix the problem.

Hurry up and wait....

Re: Acronis Backup and Recovery (Server) image not recognised

3. Nov 3, 2009 8:23 AM in response to: CCGConsulting
Click to view continuum's profile Guru vExpert
continuum
14,431 posts since
Dec 18, 2003
restore the Acronis image like you would do it with real metal - no need to wait until this version is understood by Converter.
Once you have it restored - run "configure machine" option of Converter to patch the drivers

___________________________________

VMX-parameters- VMware-liveCD - VM-Sickbay

Re: Acronis Backup and Recovery (Server) image not recognised

4. Nov 3, 2009 2:44 PM in response to: continuum
Click to view CCGConsulting's profile Lurker
CCGConsulting
2 posts since
Sep 1, 2009

Thankyou all for your comments. The metal restore is the current method we are using as a workaround, and as mentioned for older Aronis versions, we can simply use the converter tool to convert directly to the ESXi server.

I think it's VMware that needs to update their standalone Converter tool to support the newer version/s of Acronis. We have the same issue with Symantec Backup Exec System Restore.

I'm eagerly awaiting the newer version of the Converter tool to see if it supports the newer Acronis and SBESR versions.

Regards

Chris

Re: Acronis Backup and Recovery (Server) image not recognised

5. Nov 3, 2009 3:04 PM in response to: CCGConsulting
Click to view continuum's profile Guru vExpert
continuum
14,431 posts since
Dec 18, 2003
I don't know why you call the tested and reliable Acronis procedure a workaround ???

___________________________________

VMX-parameters- VMware-liveCD - VM-Sickbay

Actions

VMware Beta Programs

Want to be Considered for Future Beta Programs?

Learn More

VMware Developer

Download SDKs, APIs, videos,
training, and more in the Developer community.

Learn More

Developer
Sample Code

Increase your developer productivity with VMware API sample code.

Learn More

VMworld
Sessions & Labs

Online access to the latest VMworld Sessions & Labs and online services.

Learn more

Purchase PSO Credits Online

Purchase credits to redeem training and consulting services online.

Buy Now

Community Hardware Software

View reported configurations or report your own.

Learn More

Only VMware ... Delivers Nexus 1000V

Ensure consistent, policy-based network capabilities to virtual machines across your data center.

Learn More

Communities