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1 "correct" answer available (10 pts) 2 "helpful" answers available (6 pts)
1 2 Previous Next 20 Replies Last post: Oct 28, 2009 2:13 PM by vml1234  

vmware converter download email not being sent posted: Aug 20, 2009 9:30 PM

Click to view pers0n's profile Lurker 5 posts since
Aug 20, 2009
I've checked my spam box, its not coming. I clicked on the link to resend the activation its not coming. why do i have to jump through all these hoops to get the download!

Re: vmware converter download email not being sent

2. Aug 24, 2009 2:00 PM in response to: pers0n
Click to view RDellimmagine's profile Virtuoso 1,678 posts since
Jul 19, 2004
It looks like the email arrived, but was slower than you expected. I'll forward this feedback to the responsible team. Thanks, Robert

Robert Dell'Immagine, Director of VMware Communities
Click to view gavaletz's profile Lurker 4 posts since
Jul 31, 2007
I am also finding that the email is taking a very long time to arrive, that is if it has even been sent. Are these emails awaiting some sort of approval from a human or is it just a really slow system? But, hey it is free software so I guess one shouldn't complain too much!
Click to view spoduri's profile Lurker 1 posts since
Sep 22, 2009

I have requested for the download email a few hours ago. I am yet to receive the email. Please help.

thanks,

Sridhar

Re: vmware converter download email not being sent

5. Sep 22, 2009 11:50 AM in response to: spoduri
Click to view RDellimmagine's profile Virtuoso 1,678 posts since
Jul 19, 2004
I'm forwarding the thread to the team responsible. Meanwhile, please check again since the most common problem is a delay in sending the emails.

Regards, Robert

Robert Dell'Immagine, Director of VMware Communities
Click to view s0m30n3's profile Novice 18 posts since
Aug 22, 2007
Someone should just upload the demo to drop.io's website, I believe the demo key is on the page, so all you need is the file. It's been a month and it hasnt been fixed yet.
Click to view geneles's profile Lurker 1 posts since
Oct 25, 2009
I requested mine about 3 hours ago. I've tested this on different machines, different email providers, and checked junk folders but still no luck. Please help.

Re: vmware converter download email not being sent

8. Oct 26, 2009 8:38 AM in response to: pers0n
Click to view Sisneros's profile Lurker 3 posts since
Jun 24, 2009
I have requested the email already and nothing has been sent. I started the process yesterday and I continued to today. Is the a email that gets sent out?
Click to view mgeneles07's profile Lurker 2 posts since
Oct 25, 2009

RE: most common problem is a delay in sending the emails.

Well, I reqursted mine 14 hours ago. Still waiting... I bought VMware Fusion thinking I would be able to virtualize my XP machines and get them on my mac using the Converter application. I can't believe I completely stuck wating the email with download links. Why can't I just doenload this thing from the site? I paid for VMware Fusion and should be able to get all the supporting utilities/tools right from the site. X-(


Re: vmware converter download email not being sent

10. Oct 26, 2009 11:52 AM in response to: mgeneles07
Click to view RDellimmagine's profile Virtuoso 1,678 posts since
Jul 19, 2004
There was an outage with the email system yesterday that generates the Converter emails, and this is the cause of the problem you are reporting. We're still researching the root cause and impact, so I'll post again when I know more. Regards, Robert

Robert Dell'Immagine, Director of VMware Communities
Click to view mgeneles07's profile Lurker 2 posts since
Oct 25, 2009
Is it up and running now?

Re: vmware converter download email not being sent

12. Oct 26, 2009 12:13 PM in response to: mgeneles07
Click to view RDellimmagine's profile Virtuoso 1,678 posts since
Jul 19, 2004
Yes, it is working now. - Robert

Re: vmware converter download email not being sent

13. Oct 26, 2009 1:23 PM in response to: pers0n
Click to view Sisneros's profile Lurker 3 posts since
Jun 24, 2009
Thanks for getting it fixed. All downloaded well.
Click to view martygearbox's profile Lurker 1 posts since
Oct 27, 2009
I am seeing this issue. Email with download and activation info has not arrived. Why don't they place the activation info with my other products under my account. I have a valid VMWare account. Why make us jump through these hoops?

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