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1 2 Previous Next 20 Replies Last post: Oct 28, 2009 2:13 PM by vml1234  

vmware converter download email not being sent posted: Aug 20, 2009 9:30 PM

Click to view pers0n's profile Lurker
pers0n
5 posts since
Aug 20, 2009
I've checked my spam box, its not coming. I clicked on the link to resend the activation its not coming. why do i have to jump through all these hoops to get the download!

Re: vmware converter download email not being sent

1. Aug 20, 2009 9:58 PM in response to: pers0n
Click to view pers0n's profile Lurker
pers0n
5 posts since
Aug 20, 2009
man it took 45 min to get that email :/

Re: vmware converter download email not being sent

2. Aug 24, 2009 2:00 PM in response to: pers0n
Click to view RDellimmagine's profile Virtuoso
RDellimmagine
1,678 posts since
Jul 19, 2004
It looks like the email arrived, but was slower than you expected. I'll forward this feedback to the responsible team. Thanks, Robert

Robert Dell'Immagine, Director of VMware Communities

Re: vmware converter download email not being sent

3. Sep 16, 2009 11:36 AM in response to: RDellimmagine
Click to view gavaletz's profile Lurker
gavaletz
4 posts since
Jul 31, 2007
I am also finding that the email is taking a very long time to arrive, that is if it has even been sent. Are these emails awaiting some sort of approval from a human or is it just a really slow system? But, hey it is free software so I guess one shouldn't complain too much!

Re: vmware converter download email not being sent

4. Sep 22, 2009 8:23 AM in response to: RDellimmagine
Click to view spoduri's profile Lurker
spoduri
1 posts since
Sep 22, 2009

I have requested for the download email a few hours ago. I am yet to receive the email. Please help.

thanks,

Sridhar

Re: vmware converter download email not being sent

5. Sep 22, 2009 11:50 AM in response to: spoduri
Click to view RDellimmagine's profile Virtuoso
RDellimmagine
1,678 posts since
Jul 19, 2004
I'm forwarding the thread to the team responsible. Meanwhile, please check again since the most common problem is a delay in sending the emails.

Regards, Robert

Robert Dell'Immagine, Director of VMware Communities

Re: vmware converter download email not being sent

6. Sep 22, 2009 11:59 AM in response to: RDellimmagine
Click to view s0m30n3's profile Novice
s0m30n3
18 posts since
Aug 22, 2007
Someone should just upload the demo to drop.io's website, I believe the demo key is on the page, so all you need is the file. It's been a month and it hasnt been fixed yet.

Re: vmware converter download email not being sent

7. Oct 25, 2009 10:29 PM in response to: RDellimmagine
Click to view geneles's profile Lurker
geneles
1 posts since
Oct 25, 2009
I requested mine about 3 hours ago. I've tested this on different machines, different email providers, and checked junk folders but still no luck. Please help.

Re: vmware converter download email not being sent

8. Oct 26, 2009 8:38 AM in response to: pers0n
Click to view Sisneros's profile Lurker
Sisneros
3 posts since
Jun 24, 2009
I have requested the email already and nothing has been sent. I started the process yesterday and I continued to today. Is the a email that gets sent out?

Re: vmware converter download email not being sent

9. Oct 26, 2009 8:58 AM in response to: RDellimmagine
Click to view mgeneles07's profile Lurker
mgeneles07
2 posts since
Oct 25, 2009

RE: most common problem is a delay in sending the emails.

Well, I reqursted mine 14 hours ago. Still waiting... I bought VMware Fusion thinking I would be able to virtualize my XP machines and get them on my mac using the Converter application. I can't believe I completely stuck wating the email with download links. Why can't I just doenload this thing from the site? I paid for VMware Fusion and should be able to get all the supporting utilities/tools right from the site. X-(


Re: vmware converter download email not being sent

10. Oct 26, 2009 11:52 AM in response to: mgeneles07
Click to view RDellimmagine's profile Virtuoso
RDellimmagine
1,678 posts since
Jul 19, 2004
There was an outage with the email system yesterday that generates the Converter emails, and this is the cause of the problem you are reporting. We're still researching the root cause and impact, so I'll post again when I know more. Regards, Robert

Robert Dell'Immagine, Director of VMware Communities

Re: vmware converter download email not being sent

11. Oct 26, 2009 12:02 PM in response to: RDellimmagine
Click to view mgeneles07's profile Lurker
mgeneles07
2 posts since
Oct 25, 2009
Is it up and running now?

Re: vmware converter download email not being sent

12. Oct 26, 2009 12:13 PM in response to: mgeneles07
Click to view RDellimmagine's profile Virtuoso
RDellimmagine
1,678 posts since
Jul 19, 2004
Yes, it is working now. - Robert

Re: vmware converter download email not being sent

13. Oct 26, 2009 1:23 PM in response to: pers0n
Click to view Sisneros's profile Lurker
Sisneros
3 posts since
Jun 24, 2009
Thanks for getting it fixed. All downloaded well.

Re: vmware converter download email not being sent

14. Oct 27, 2009 4:55 PM in response to: RDellimmagine
Click to view martygearbox's profile Lurker
martygearbox
1 posts since
Oct 27, 2009
I am seeing this issue. Email with download and activation info has not arrived. Why don't they place the activation info with my other products under my account. I have a valid VMWare account. Why make us jump through these hoops?
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