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1,909 Views 5 Replies Last post: Sep 22, 2009 9:34 AM by ebowser RSS
ebowser Novice
ebowser
16 posts since
Jan 20, 2009
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Jul 21, 2009 6:22 AM

Data Recovery - hanging at 60% on the "Reclaiming" task

 

Hi All,

 

 

Have a new vDR setup, 425GB disk added on a SAN.  Backups run fine, I have 13 machines configured.

 

 

For the second day in a row, Running Tasks shows "Reclaiming" at 60%.  It has been running for 5 hours now.

 

 

How do I go about troubleshooting this?  The vDR interface doesn't give much detailed info on what's going on...

 

 

Thanks,

 

 

Eric

 

 

Tags: recovery, data, vdr, reclaiming
anujmodi1 Hot Shot
anujmodi1
150 posts since
Oct 15, 2007
Currently Being Moderated
1. Jul 21, 2009 6:58 AM in response to: ebowser
Re: Data Recovery - hanging at 60% on the "Reclaiming" task

Restart the Data Recovery Services if it can help to reclaiming the task. Otherwise restart the VC services...

 

 

Anuj Modi,

 

If you found my answer to be useful, feel free to mark it as Helpful or Correct.

 

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Anuj Modi, If you found my answer to be useful, feel free to mark it as Helpful or Correct. The latest blogs and articles on Virtulization: http://communities.vmware.com/blogs/amodi
ebowser Novice
ebowser
16 posts since
Jan 20, 2009
Currently Being Moderated
2. Jul 21, 2009 7:34 AM in response to: anujmodi1
Re: Data Recovery - hanging at 60% on the "Reclaiming" task

This same thing happened yesterday, rebooting the vDR appliance cleared it up.  The VC server was rebooted last night for other maintenance, but I don't think either it solved the problem since it is hanging at 60% again today.

anujmodi1 Hot Shot
anujmodi1
150 posts since
Oct 15, 2007
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3. Jul 21, 2009 8:02 AM in response to: ebowser
Re: Data Recovery - hanging at 60% on the "Reclaiming" task

 

Check if you see any SCSI errors on the host server while taking the backup. Otherwise collect the logs for Data recovery and see any error messages there.

 

 

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1012282

 

 

Anuj Modi,

 

If you found my answer to be useful, feel free to mark it as Helpful or Correct.

 

The latest blogs and articles on Virtulization:

http://communities.vmware.com/blogs/amodi

http://vsolutions.compare2shop.com

 

 

Anuj Modi, If you found my answer to be useful, feel free to mark it as Helpful or Correct. The latest blogs and articles on Virtulization: http://communities.vmware.com/blogs/amodi
ebowser Novice
ebowser
16 posts since
Jan 20, 2009
Currently Being Moderated
4. Jul 22, 2009 5:26 AM in response to: anujmodi1
Re: Data Recovery - hanging at 60% on the "Reclaiming" task

 

Thanks for the tip on collecting the logs, unfortunately I can't make heads or tails of them.  There are definitely some errors, but the messages are very cryptic.

 

 

Will probably open a support case later this week, and will post what I find out here.

 

 

 

 

 

ebowser Novice
ebowser
16 posts since
Jan 20, 2009
Currently Being Moderated
5. Sep 22, 2009 9:34 AM in response to: ebowser
Re: Data Recovery - hanging at 60% on the "Reclaiming" task

Just a quick note - seems like 1.0.2 was supposed to fix this, but we ran into another snag with regard to datarecovery crashing when a guest in inventory has large numbers of IP addresses assigned.

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