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1 "correct" answer available (10 pts) 2 "helpful" answers available (6 pts)
1 Replies Last post: Jul 10, 2009 1:46 PM by Badsah  

Is support service working? posted: Jul 9, 2009 1:00 PM

Click to view efast's profile Lurker 1 posts since
Nov 5, 2007

Does any body have an answer from support service?

I open two requests for a valid license and no answer back.

One was open on July 3 and the other on July 7, the first support request was derivate to other area and nothing, the second I never has an answer back.

Sorry if this task doesn't belong here.

Re: Is support service working?

1. Jul 10, 2009 1:46 PM in response to: efast
Click to view Badsah's profile Expert 301 posts since
Nov 12, 2007
Moved it to the correct forum. More importantly, will find out what the turnaround times are nowadays for Support. What level of support do you have, for what product, and how did you contact Support? (Just some basic info to pass along)




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Badsah Mukherji
VMware Web Communities Team

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