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35 Replies Last post: Nov 4, 2009 1:18 PM by steve goddard
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2.0.5: Upgrade breaks network disk mapping

Jun 29, 2009 2:22 AM

Click to view desteban's profile Novice desteban 6 posts since
Jun 28, 2009
After having installed the 2.0.5 upgrade in a Windows XP Professional SP3 guest I can not use anymore the unit Z: Shared Folders en ".host".
When trying I'm getting a message saying that the route is not valid anymore.
I can still navigate from the windows desktop shortcut, or from "my network sites", but can not map access.
Any solution?

David Esteban
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 29, 2009 5:01 AM
Click to view h0lzi's profile Novice h0lzi 7 posts since
Jun 29, 2009
I have the same Problem.

I removed the network drive mapping and added it again.


This didn't help.


Guess there is a bug somewhere.

Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 29, 2009 3:20 PM
Click to view abenndance's profile Novice abenndance 5 posts since
Dec 16, 2008
I have the same problem with Fusion 2.05 and Win XP SP3. Running Fusion on OS 10.5.7.
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 29, 2009 5:40 PM
Click to view etung's profile Guru etung 11,030 posts since
Oct 15, 2006
VMware
Thanks for reporting this, I've filed PR 422610 about it.
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 8:45 AM
in response to: etung
Click to view steve goddard's profile Hot Shot steve goddard 167 posts since
Jan 26, 2007
VMware

Yes, this is an annoying problem, will look into this today.

Thanks for reporting this.

Steve

Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 10:37 AM
in response to: steve goddard
Click to view steve goddard's profile Hot Shot steve goddard 167 posts since
Jan 26, 2007
VMware
After the upgrade to the 2.0.5 tools the Windows VM was rebooted, is that correct?

Then accessing your Z: drive gives you the error message, can you upload a screen shot of the error message?

Also using a command prompt and issuing:

net use z: /D

net use z: "\\.host\Shared Folders"

cd /d z:\

This also results in an error too?

How about if you replace the z: above with a different drive letter?

Can you access any drive letter mappings to VMware shared folders?

Furthermore, what does the registry setting key have (using regedt32.exe):

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmhgfs\networkprovider\

Key: ProviderPath

Type: REG_SZ

Value: "C:\Windows\System32\vmhgfs1.dll"

Or

"C:\Windows\System32\vmhgfs.dll"

If you use Explorer and right click on properties and version tab for this file, what does the "File Version:" say?

I tried an upgrade from 2.0.4 to 2.0.5 and everything still continues to work for me. So I have something different or did something different.
Thanks.

Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 10:45 AM
in response to: steve goddard
Click to view h0lzi's profile Novice h0lzi 7 posts since
Jun 29, 2009



How about if you replace the z: above with a different drive letter?

Can you access any drive letter mappings to VMware shared folders?

Since I downgraded. I can only answer these two:

Hopefully someone else can provide the other infos:

I tryed differend letter but this didn't help.

and I can't access any shared folder by drive letter mappings.


Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 11:15 AM
in response to: h0lzi
Click to view steve goddard's profile Hot Shot steve goddard 167 posts since
Jan 26, 2007
VMware
Thanks for the reply.

I suspect that the kernel mode driver and user mode DLL are not compatible here. For this new upgrade to work the correct matching user
mode DLL must match the driver which is why I asked about the registry setting, VM reboot questions. If the upgrade installer failed to get this
correct drive letter mappings will not work.

If I can get the information to the other two questions I may be able to tell you what to tweak to make it work. If it is an installer issue it is a different group
that is responsible, but I will reassign the bug to them that Eric filed.

Steve
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 11:16 AM
in response to: steve goddard
Click to view desteban's profile Novice desteban 6 posts since
Jun 28, 2009
Answers to your questions:

After the upgrade to the 2.0.5 tools the Windows VM was rebooted, is that correct? --> YES

Then accessing your Z: drive gives you the error message, can you upload a screen shot of the error message? --> see it attached (I'm sorry, it's in Spanish, but fully understandable, I hope)

Also using a command prompt and issuing:
net use z: /D
net use z: file://.host/Shared Folders
cd /d z:\
This also results in an error too? --> same error

How about if you replace the z: above with a different drive letter? --> I did try it before, same problem

Can you access any drive letter mappings to VMware shared folders? --> no by mapping, I can access navigating from the desktop shortcut or from "My networks"

Furthermore, what does the registry setting key have (using regedt32.exe)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmhgfs\networkprovider\
Key: ProviderPath
Type: REG_SZ
Value: "C:\Windows\System32\vmhgfs1.dll"
Or
"C:\Windows\System32\vmhgfs.dll"
--> it says "C:\Windows\System32\vmhgfs1.dll"

If you use Explorer and right click on properties and version tab for this file, what does the "File Version:" say? --> 8.0.6001.18702

Hope it helps,

David Esteban
Attachments:
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 11:18 AM
in response to: steve goddard
Click to view steve goddard's profile Hot Shot steve goddard 167 posts since
Jan 26, 2007
VMware
Furthermore, did anyone who ran into this issue, try uninstalling VMware tools first. Then rebooting the VM and installing the new tools from a clean restart?
If so did everything work after the reboot of the VM after the clean install?
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 11:24 AM
in response to: steve goddard
Click to view abenndance's profile Novice abenndance 5 posts since
Dec 16, 2008
What you suggest is something like what I did by accident. I'm no longer having the issue.

I messed up my attempt to downgrade back to 2.04 by forgetting to remove VMWare Tools before doing so. So I couldn't install the earlier version of VMWare tools, and the mapping problem still existed. At that point I uninstalled 2.04, went back to 2.05, tried to uninstall the tools, had the uninstaller crash several times, then decided to try to repair the VWWare Tools and do the uninstall again. Instead, the repair/remove options did not come up that time, and the installer installed the VMWare tools under 2.05 from scratch. Before uninstalling them and rolling back to 2.04 properly, I decided to check on the drive mapping... and it was working! So somewhere in that mess I may have forced a remapping of the Z: drive. I don't know.

I did try uninstalling and reinstalling the VMWare Tools before trying to downgrade, and that didn't work. Something in all the messy stuff I describe above did the trick, but I don't know what.
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 11:56 AM
in response to: desteban
Click to view steve goddard's profile Hot Shot steve goddard 167 posts since
Jan 26, 2007
VMware
David,

This helps tremendously, many thanks for providing this information. What was the previous version you had installed of Fusion VMware Tools?
The File Version you gave me looks odd, can you upload vmhgfs.dll and vmhfs1.dll from your VMs C:\Windows\System32 directory?

However, it looks as though the error is what suspected. The installer has pointed you at the mismatched vmhgfs.dll (user mode) part of the of file system
which deals with mapping drive letters. It should be version 8.0.10.0. (Fusion 2.0.4 vmhgfs.dll file version 8.0.2.0).

However, do you also have the vmhgfs.dll file located in the C:\WINDOWS\System32 directory? If so, is the 8.0.10.0 version?
If that is the case, you can modify the registry setting (as above using regedt32.exe):
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vmghfs\networkprovider
ProviderPath
REG_SZ
"C:\Windows\System32\vmhgfs.dll"

Then exit regedt32 and reboot the VM.
Try creating new drive letter mappings as I previously suggested.

If the version is different fthan 8.0.10.0 for vmhgfs.dll then the installer failed to install the latest version of the user mode component for the VMware Shared Folders file system.

Let me know how things go.

Steve
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 11:58 AM
in response to: desteban
Click to view desteban's profile Novice desteban 6 posts since
Jun 28, 2009
NEW - NEW - NEW

I've uninstalled VMware Tools, completely, and installed them again from scratch. It works now. I've got unit Z: back, working perfectly well.

I'm somewhat surprised, however, seeing that I've an A: unit (????) and a D: unit VMware Tools. (????) --> see file attached

David Esteban
Attachments:
Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 12:00 PM
in response to: desteban
Click to view steve goddard's profile Hot Shot steve goddard 167 posts since
Jan 26, 2007
VMware

Looks as though you have a floppy disk, and you have a CDROM mounted, which is the VMware Tools ISO as your CDROM contents.

Glad that this works.

I will pass on this bug to the installer team, stating that upgrades fail.

Thanks.

Reply Re: 2.0.5: Upgrade breaks network disk mapping Jun 30, 2009 12:17 PM
in response to: steve goddard
Click to view desteban's profile Novice desteban 6 posts since
Jun 28, 2009
No floppy disk, I'm afraid (MacBook Pro machine) ... as far as the D: unit I understand it has been mounted by the installation process ... is that correct? (I can not see it on the Mac's desktop ...
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