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13 Replies Last post: Oct 20, 2009 7:50 AM by virtualDF  

orchestrator vcenter inventory - critical issue posted: Jun 24, 2009 10:02 AM

Click to view KyleWeir's profile Novice
KyleWeir
12 posts since
Oct 23, 2007

Okay, I have orchestrator setup and everything seems like it is working/good, I can do the AD authentication and all of the other bells and whistles. Now the only problem I have is that under inventory in the client the vcenter if I understand it correctly should have your vcenter and the servers as sub items. At the moment my vcenter doesn't show up in there, there is an icon that says "vCenter 4.0" but nothing else I have restarted the services and the server. deleted and re-instated the ssl cert as well as the vcenter connection. And have had no luck yet, it does connect to one of my esx servers via ssh, but that only gets me so far. Any help would be greatly appreciated ASAP!

Non of the workflows work because it can't find anything in the inventory to work with.

Tags: orchestrator, inventory, vsphere_4

Re: orchestrator vcenter inventory - critical issue

1. Jun 24, 2009 11:14 AM in response to: KyleWeir
Click to view siayiu's profile Enthusiast
siayiu
65 posts since
Feb 4, 2008
I might be asking the obvious, but did you specify where your VC is in the VC tab of the configurator?

Re: orchestrator vcenter inventory - critical issue

2. Jun 24, 2009 11:19 AM in response to: siayiu
Click to view KyleWeir's profile Novice
KyleWeir
12 posts since
Oct 23, 2007
Yes in the web configurator the vsphere/vcenter server is there. I have all Green as far as I can see on that side. I have even removed and resetup the vsphere/vcenter server as well. It is set for Secure mode, (SSL on port 443) which is the default. and it goes through without any errors. The SSL cert has been install/connected to orchestrator as well.

Re: orchestrator vcenter inventory - critical issue

3. Jun 26, 2009 11:37 AM in response to: KyleWeir
Click to view KevinG's profile Guru
KevinG
16,980 posts since
Jan 8, 2004
Open the Orchestrator web configuration and post a screenshot

Re: orchestrator vcenter inventory - critical issue

4. Jul 3, 2009 3:06 AM in response to: KyleWeir
Click to view Cédric's profile Hot Shot
Cédric
75 posts since
Jun 27, 2008
Did you restart the vCO Server after last changes in the vCO configuration (VSphere tab)?

Re: orchestrator vcenter inventory - critical issue

5. Jul 15, 2009 9:48 PM in response to: KyleWeir
Click to view pwyzorski-wyzguy's profile Enthusiast
pwyzorski-wyz…
78 posts since
Jun 5, 2008

I actually ran into a similar problem myself. I had installed a set of Java jars to support a custom built Plugin application that must have held incompatible class objects than the ones that shipped with Orchestrator. The files were similarly named, but not the same, for example; 'activation.jar' versus 'activation-1.1.jar'. The 'activation.jar' came with Orchestrartor. After I installing my Java jars and resetting the VMO server all my VC objects went away. Removing the jars and resetting the VMO fixed things. I haven't had time to debug it any further to triage which jars contained more recent versions.

Hope this helps,

~P

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Re: orchestrator vcenter inventory - critical issue

6. Jul 16, 2009 1:15 AM in response to: pwyzorski-wyz…
Click to view Cédric's profile Hot Shot
Cédric
75 posts since
Jun 27, 2008
When developping a plug-in, you can put all your Jars in the plug-in dar file / folder. Each plug-in has a separate Class Loader. If a class is not found in the plugin class loader, java will look for it in the upper classloader (the one from the server). If Java went up, he cannot go down in the same call stack.

So, double check you put all the Jars your plug-in need directly in it.

Re: orchestrator vcenter inventory - critical issue

7. Jul 16, 2009 3:34 AM in response to: Cédric
Click to view pwyzorski-wyzguy's profile Enthusiast
pwyzorski-wyz…
78 posts since
Jun 5, 2008
Exactly where do we need to put the dependent Jars that our Plug-in requires? In the "./lib" folder in the ".dar" at the same level as our plugin ".jar" files?

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Re: orchestrator vcenter inventory - critical issue

8. Jul 16, 2009 4:49 AM in response to: pwyzorski-wyz…
Click to view Cédric's profile Hot Shot
Cédric
75 posts since
Jun 27, 2008
Exactly

You can have a look at the vsphere 4 plug-in dar file.

Re: orchestrator vcenter inventory - critical issue

9. Jul 16, 2009 5:06 AM in response to: KyleWeir
Click to view siayiu's profile Enthusiast
siayiu
65 posts since
Feb 4, 2008

Hi,

I saw this at another customer. For some strange reason, parts of the configuration was in error but the configurator still showed green.

The issue there were:

1. the VC plugin credential was set with username: "domain\user_name". Since vCO is not domain aware, the user_name alone would do the trick.

2. the plugin tab: the user set there was not a part of the vCO admin group. It might also have been specificed with the above format as well.

Thanks,

Sia

Re: orchestrator vcenter inventory - critical issue

10. Jul 16, 2009 6:12 AM in response to: Cédric
Click to view pwyzorski-wyzguy's profile Enthusiast
pwyzorski-wyz…
78 posts since
Jun 5, 2008
I'll give that a try. By the way, are you referring to the VcPlugin dar or the SolarSystem sample dar?

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Re: orchestrator vcenter inventory - critical issue

11. Jul 16, 2009 6:16 AM in response to: pwyzorski-wyz…
Click to view Cédric's profile Hot Shot
Cédric
75 posts since
Jun 27, 2008
The VcPlugin is one of the most complex plug-ins, with a lot of jars.

But you can see in any DAR files.

Re: orchestrator vcenter inventory - critical issue

12. Jul 16, 2009 7:03 AM in response to: Cédric
Click to view pwyzorski-wyzguy's profile Enthusiast
pwyzorski-wyz…
78 posts since
Jun 5, 2008
Thanks. Yes, the DAR file is basically a zip archive.

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Re: orchestrator vcenter inventory - critical issue

13. Oct 20, 2009 7:50 AM in response to: siayiu
Click to view virtualDF's profile Lurker
virtualDF
1 posts since
Jan 19, 2007
this helps me to resolve the issues.

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