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2 Replies Last post: Jul 13, 2009 10:27 AM by MK2 @ EC Power
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vCenter Alerting Weirdness

Jun 23, 2009 1:42 PM

Click to view jamieabbott's profile Enthusiast jamieabbott 23 posts since
Jan 16, 2006
Hi all,

Having a strange issue with alerting using vCenter 4 along with ESX4. Changing the actions on an alarm to send an email appears to be working fine, but the alarms are not showing at all in the vSphere Client at all.

Example 1: Create a custom alarm to trigger whenever a VM is renamed. Action: send an email. This works fine, creating both an email and appearing in the client under triggered alarms.

Example 2: Using the existing alarms, add the action to send an email when examples such as "Cannot connect to storage" or "Host connection failure" are triggered. Test by removing one of the paired cables. Result: email successfully received with the alert details, but nothing shows at all in the vSphere Client, so no alarm anywhere to show this happened.

Are we missing something here?

Many thanks

Jamie
Tags: vcenter, alarm, trigger, email
Reply Re: vCenter Alerting Weirdness Jun 23, 2009 1:47 PM
Click to view jamieabbott's profile Enthusiast jamieabbott 23 posts since
Jan 16, 2006
As a further addendum of above alerting weirdness - anything that is set to a repeat will continue to send out the emails every 5 minutes, regardless of whether the trigger condition is still in effect, i.e. the network cable is replaced, host has restarted etc.

I'm guessing that this is related to the fact they never appear in the vSphere client, and therefore cannot be cancelled, but it still seems a bit poor that the trigger is not stopped when the condition is resolved.

Jamie
Reply Re: vCenter Alerting Weirdness Jul 13, 2009 10:27 AM
Click to view MK2 @ EC Power's profile Novice MK2 @ EC Power 7 posts since
Aug 14, 2008
Those are considered "info" type alarms and show up under the Tasks and Events tab. I was getting paged with a 'Host connection failure' and when I logged in I saw no alarm. I later found the messages under Events.
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