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1 2 Previous Next 28 Replies Last post: Jun 24, 2009 7:52 AM by bob01940  

Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore posted: Jun 8, 2009 6:30 AM

Click to view jamng's profile Enthusiast
jamng
63 posts since
Mar 7, 2007
I recently upgraded to the latest version of iTunes and it seems like I can't get the iPhone to connect to the VM anymore. When I use the pulldown menu to say Connect to iPhone it connects to the Mac OSX machine but never the VM. This was working fine previously and I cannot tell you if it started failing as soon as I upgraded to iTunes 8.2.0.23 or shortly afterwards.

Any ideas or guidance would be appreciated.

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

1. Jun 9, 2009 11:02 AM in response to: jamng
Click to view jrbowens's profile Lurker
jrbowens
1 posts since
Jun 9, 2009
having same problem, and it appears to be related to the new Itunes update.

I rebooted my iphone. rebooted Vmware. played around with vmware settings all to no avail.

Any solutions yet?

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

2. Jun 9, 2009 11:21 AM in response to: jamng
Click to view etung's profile Guru VMware Employees
etung
11,302 posts since
Oct 15, 2006
Get a log with USB debugging as in Information Gathering for VMware Fusion

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

3. Jun 9, 2009 12:21 PM in response to: etung
Click to view jamng's profile Enthusiast
jamng
63 posts since
Mar 7, 2007
I believe I gathered the files correctly. This is on my Windows 7 RC1 VM at work, but my home machine with Windows XP has the same behaviour.

This is what I did. Edited the config and set Enable debugging per your directions. I booted up my VM, waited a few seconds then put my iPhone in the cradle. The headset appears dimmed out, iTunes on my Mac shows up. I close that down. I then shutdown the VM and collected the info.

Let me know if there's anything else needed.

Attachments:

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

4. Jun 13, 2009 9:43 AM in response to: jamng
Click to view Dr Gary's profile Enthusiast
Dr Gary
43 posts since
Aug 18, 2008
Any resolution to this...I am having the same issue. My USB logs also look similar to the logs posted. The error is

USBDeviceOpenSeize failed (e00002c5)

From reading other posts...it appears that something on the Host OS is grabbing and holding the device..but I do not know what that could be...no applications open on the OSX side when the iPhone is connected....

Any help would be appreciated...

GKG

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

5. Jun 14, 2009 3:18 PM in response to: jamng
Click to view UlrikSchmidt's profile Lurker
UlrikSchmidt
4 posts since
Jun 4, 2009
Same experience here. WMWare needs to fix it - soon please. Until then Iuse version 8.1.1., it works without problems for me (sync'ing my iPhone with Outlook etc.)

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

6. Jun 14, 2009 3:29 PM in response to: jamng
Click to view etung's profile Guru VMware Employees
etung
11,302 posts since
Oct 15, 2006
Apparently iTunes 8.2.0 is problematic even without Fusion in the picture, there are reports of phones not connecting. You might try downloading the itunes dmg manually and reinstalling, this has apparently fixed things for some people.

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

7. Jun 15, 2009 5:27 AM in response to: etung
Click to view jamng's profile Enthusiast
jamng
63 posts since
Mar 7, 2007
What do you mean downloading the itumes dmg manually and resinstalling it? We're talking about iTunes INSIDE of the VM. Even then I've resinstalled iTunes isn't the VM a few times without any luck and I do NOT have iTunes 8.1.x anymore to try.

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

8. Jun 15, 2009 5:36 AM in response to: jamng
Click to view UlrikSchmidt's profile Lurker
UlrikSchmidt
4 posts since
Jun 4, 2009
Agree with you. It makes no difference - it does not work with VMware fusion - yet (I hope). The new iTunes version works fine on my PC so the answer form etang is the typical and automatic there-is-nothing-wrong-with-Fusion response. That kind of answer gets to us users quick - but is useless. The real answers to the problems seems to take a looooong time - if they come.

Old versions of iTunes can be found on www.oldapps.com

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

9. Jun 15, 2009 9:22 AM in response to: UlrikSchmidt
Click to view jamng's profile Enthusiast
jamng
63 posts since
Mar 7, 2007

How did you get 8.1.1 to work? I uninstalled 8.2.0.23, I got 8.1.1 installed it, deleted all of the usb drivers from the VM and removed it from the settings and then re-added it back and it still doesn't work for me.

Do you have iTunes 8.2.0.23 on the host OS X machine as well or did you downgrade that as well?


Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

10. Jun 19, 2009 7:00 AM in response to: jamng
Click to view jamng's profile Enthusiast
jamng
63 posts since
Mar 7, 2007

This thread seems to indicate that a private beta image of Fusion would fix my problems:

http://communities.vmware.com/thread/216050;jsessionid=C3142C31BDBDACA75532DB4C5CC1403C?start=30&tstart=0

How do I get a copy of this image to see if it fixes my problems?

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

11. Jun 19, 2009 8:03 AM in response to: jamng
Click to view leftideas's profile Novice VMware Employees
leftideas
26 posts since
Feb 14, 2008
My post did NOT suggest that the Beta 1 would fix this problem. All I mentioned was that this is a difference between what I am running and what others are running. It would be great if you had the time and wanted to upgrade to the Beta but I cannot confirm that this will or will not fix your problem. I will post a link to the Beta shortly.

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

12. Jun 19, 2009 9:18 AM in response to: leftideas
Click to view leftideas's profile Novice VMware Employees
leftideas
26 posts since
Feb 14, 2008
I am able to reproduce this problem using a 1st Gen iPhone and 2.0.4
(159196). I have logged a VMware internal defect for tracking. The
internal defect number is 419145.

Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

13. Jun 21, 2009 11:15 PM in response to: jamng
Click to view jake57's profile Novice
jake57
16 posts since
Aug 13, 2007

I just upgraded to the new Iphone 3.0 last week and a few days before that the new Itunes on both the Mac and PC side. Even though all Mac applications that try to connect to the IPhone are not running I still can't connect to my VM with XP. I click on Connect Iphone, The iphone makes the normal Beep but when I go back and look it hasn't connected to the VM and the "Connect Apple Iphone" is there again ready to be clicked on.

It doesn't even go far enough to give Itunes on the VM time to grab it.

I'm using

VWWare 2.0.4

ITunes 8.2.0.23 on Win XP SP3 and Mac 10.5.7

Iphone with 3.0

I used the problem started when I upgraded to the Iphone 3.0 Sw but it could have started when I upgraded to Itunes 8.2 a few days early. It had been working with Iphone 2.0 and the previous version of Itunes.


Re: Fusion 2.04 (WinXP) and iTunes 8.2.0.23, can't connect iPhone anymore

14. Jun 22, 2009 5:10 AM in response to: jake57
Click to view kerzebrozzer's profile Lurker
kerzebrozzer
1 posts since
Jun 22, 2009

had the same issue VMWare Fusion 2.0.4 Win XP SP3, iphone 3Gs with OS3.0

I issued the following command in MacOS and this solved my problem:

sudo /bin/launchctl unload //System/Library/LaunchDaemons/com.apple.usbmuxd.plist

iphone is now showing up in itunes 8.2 !

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