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1 2 Previous Next 26 Replies Last post: Nov 18, 2009 3:13 AM by HughBorg707  

VC4: Overview performance could not be loaded posted: May 22, 2009 2:36 AM

Click to view Anton V Zhbankov's profile Champion 2,877 posts since
May 26, 2008
Installed VC4 on clean Oracle DB, and can't now get overview performance, advanced works fine

"Perf Charts service experienced and internal error.
Message: Report application initialization is not completed successfully. Retry in 60 seconds. "

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Click to view AndreTheGiant's profile Guru 5,935 posts since
Aug 28, 2008
I know that is for VC 2.4U4, but maybe could work also for VC4:

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1008328

Andre
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Click to view JSCSJSCS's profile Enthusiast 38 posts since
May 2, 2009

I have the same error but I am using the default SQL Express DB.

Jim S.

Click to view JSCSJSCS's profile Enthusiast 38 posts since
May 2, 2009

Anton,

The KB you cite says:

The VirtualCenter 2.5 Update 4 Performance Overview plug-in only works if the VirtualCenter Server is connected to a remote SQL Server listening on the standard SQL port (1433).

I was skeptical becuase I am running vCenter Server 4 and SQL Express in the same VM, but I gave it a shot and changed the ports to 1433 and restarted the SQL Service.

No change. Still get the error. I also tried a reboot of the vCenter Server OS in the VM. No change.

Jim S.

Re: VC4: Overview performance could not be loaded

6. May 27, 2009 10:31 AM in response to: JSCSJSCS
Click to view meistermn's profile Master 1,162 posts since
Dec 7, 2004
How can the port be changed to a different port e.g. 20207 ?

Re: VC4: Overview performance could not be loaded

7. May 27, 2009 11:16 AM in response to: meistermn
Click to view JSCSJSCS's profile Enthusiast 38 posts since
May 2, 2009

Anton,

I have made some many changes that I cannot say which one fixed this issue. Your post on the KB article 1009833 had me thinking. I did change the port to 1433 and that did not work, but I think I needed to close the Client and reconnect. also, I needed to stop and restart the SQL Express service. And also the vSphere Server. I also set domain name of the Server to the server's IP address in the extension.xml file located at C:\Program Files\VMware\Infrastructure\VirtualCenter Server\extensions\com.vmware.vim.stats.report.

Some combination of these changes fixed the issue and now Performance Overview is working on V4

Jim s.

Re: VC4: Overview performance could not be loaded

8. Jun 1, 2009 6:30 AM in response to: JSCSJSCS
Click to view ShanVMLand's profile Expert 248 posts since
Mar 6, 2009
I also had the same problem. By refering those two KBs, I fixed mine.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1008296

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1008329

Acutally, I didnt install the Performance Plugin. Then, I noticed that "SQL Browser" service were in disabled state. I changed it to "Automatic" and

enabled the following plugins VI Client Plug-In Manager.

vCenter Storage Monitoring

vCenter Hardware Status

vCenter Service Status.

I am not sure that this would disabled by default or just in my case. However, the "Overview" shows performance report. Thats nice!!!

Shan

PS: Missed to add thread that I have installed JAVA and added in system variable.

Click to view pricemc1's profile Novice 5 posts since
Apr 12, 2006

I experienced this issue upon upgrading from VC 2.5 U4 to VC 4. For me, the fix was very simple. The "HTTP SSL" service was set to disabled on my vCenter server for some reason. I simply enabled this service and set it to automatic. Once this was taken care of I could then start the "VMware vCenter Collector" and "VMware vCenter Collector Provider" services and everything worked fine on the Performance Overview pages.

Mike


Re: VC4: Overview performance could not be loaded

10. Jun 17, 2009 1:42 AM in response to: pricemc1
Click to view ian.fretwell's profile Novice 6 posts since
Jan 22, 2007
Hi Mike,

I've just upgraded from 2,5U4 to v4 - but I don't have the two services you mention (although the upgrade ran without issue) - did you have to do something to get these to appear ? Am I just missing something blindingly obvious ?

Thanks,

Ian.

Edit : I don't actually appear to have a Tomcat service either - how do I re-instate this without running the entire install again ?

Click to view Sandeepka's profile Hot Shot 152 posts since
Oct 29, 2008

Please check the following:

1. Your VMware VirtualCenter Management Webservices is running

2. DSN uses a TNS service name.

3. You have ojdbc5.jar placed at %ProgramFiles%\VMware\Infrastructure\tomcat\lib

After performing 2 and 3, restart web services and relogin to VC.

-Sandeep

Click to view pricemc1's profile Novice 5 posts since
Apr 12, 2006

I think if you follow the steps in KB 1008296 that will get the missing services installed for you.

Mike


Click to view dap's profile Hot Shot 114 posts since
Sep 14, 2005
I have the same issue. Can you let me know what support says. Thanks

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