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1 "correct" answer available (10 pts) 2 "helpful" answers available (6 pts)
4 Replies Last post: May 1, 2009 2:55 PM by tomaddox  

Unable to connect to license server posted: Apr 30, 2009 10:10 AM

Click to view tomaddox's profile Enthusiast 94 posts since
Sep 7, 2007
Hi, everyone,

I've had this recurring problem with various ESX hosts, and it's usually easy (although annoying) to fix. What happens is that an ESX server suddenly loses its connection to the license server and will not reconnect, so that the ESX Server Edition shows up as Unlicensed and the License Server shows as not found. I can ping to and from the license server by hostname and IP address, and the other twelve hosts in our environment are fine. There are sufficient licenses for all hosts.

Previously, I shut down Virtual Center and restarted mgmt-vmware, vmware-vpxa, and vmware-vmkauthd on the affected host, then restarted Virtual Center, but this time it's not working. If I try to set the Server Edition to ESX Server Standard, it just goes back to Unlicensed. If I try to change the License Source, I receive the error, "Unable to change license state as the license server is not available." I don't see anything especially useful in the vpxa log.

I have opened a ticket with VMware, but I'm curious to see if anyone else has any ideas.

Thanks,

Tom

Re: Unable to connect to license server

1. Apr 30, 2009 10:13 AM in response to: tomaddox
Click to view Jasemccarty's profile Champion vExpert 3,827 posts since
Apr 5, 2005
Is the host's Service Console on the same subnet as the License Server?

Can you telnet to the License Server on ports 27000 and 27010?

Jase McCarty
http://www.jasemccarty.com
Co-Author of VMware ESX Essentials in the Virtual Data Center
(ISBN:1420070274) from Auerbach
Please consider awarding points if this post was helpful or correct
http://www.jasemccarty.com/images/vExpertSm.jpg

Re: Unable to connect to license server

3. Apr 30, 2009 11:07 AM in response to: tomaddox
Click to view satish.lx's profile Hot Shot 138 posts since
Nov 16, 2008

i had same problem solve after firewall opened. please try to stop firewall and check but it is not recommanded to stop it only for test and check host name of license server or put manaul entry in /etc/hosts file on esx server

Thanks

Satish Patel

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