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5 Replies Last post: Apr 18, 2009 6:53 PM by athlon_crazy  

VMware Update Manager error 27520 during installation posted: Apr 16, 2009 5:11 AM

Click to view mattond's profile Novice 13 posts since
Oct 25, 2005

Hi,

I'm trying to install VMware Update Manager (the version that comes with VC 2.5 U4) and get following error during installation

"Error 27520.Error opening XML file C:\Program Files\VMware\Infrastructure\Update Manager\db_config.xml. 1"

When I abort the installation, an event is written in the Application Event Viewer: Event ID 10005, Source: MsiInstaller

The description is exactly the same as mentioned above during installation.

I'm logged into my server as an administrator. I've configured an ODBC connection using the SQL Native Client to a dedicated SQL 2005 SP2 database on a remote server. On the remote server the dbuser has the dbowner right on the database and also on the MSDB

I already installed succesfully VC 2.5 U4, VMware Converter and the VIC on that same server. My VC connects to another database on the same SQL server. Everything works fine, except the VUM part ...

My server is a virtual machine running Windows Server 2003 R2 with 2GB RAM. The latest security patches are installed.

I hope somebody can me help out of this problem.

Kind Regards,

Danny

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Click to view athlon_crazy's profile Expert 556 posts since
Oct 28, 2007
can u locate this file "db_config.xml" in your update manager folder?

VMware newbie..
Zen Systems Sdn Bhd
www.no-x.org

Click to view athlon_crazy's profile Expert 556 posts since
Oct 28, 2007

Can u open it just want to make sure the file is not corrupt.

BTW, If I'm not mistaken extension.xml & vci-integrity.xml can be located inside Update Manager Installer folder (.cab). If correct, try look for db_config.xml & copy it to your c:\Program Files\VMware\Infrastructure\Update Manager\ and reinstall your VUM. I never test it, just a suggestion....

VMware newbie..
Zen Systems Sdn Bhd
www.no-x.org

Click to view athlon_crazy's profile Expert 556 posts since
Oct 28, 2007

Mattond,


Have you solve your problem? and if not, Could you plz forward me with your db_config.xml?

VMware newbie..
Zen Systems Sdn Bhd
www.no-x.org

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