VMware

This Question is Possibly Answered

1 "correct" answer available (10 pts) 2 "helpful" answers available (6 pts)
2 Replies Last post: Aug 17, 2009 12:16 PM by dakarcz  

Problem sync'ing Palm with VMware Server 2.0 posted: Dec 12, 2008 6:56 PM

Click to view RDuske1's profile Lurker 1 posts since
Dec 12, 2008

I have been running VMware Server 1.x for over a year now. I just upgraded to Server 2.0. Everything works great, except I can no long sync my palm pilot to my WIndows XP VM.

I am running Ubuntu 7.10 X86_64 with Kernel 2.6.22-16-generic. All latest updated have been applied. After doing some reading on the web, I discovered that there seem to be a number of issues surrounding the USB support in Server 2.0 under Linux. I have successfully attached and used a 4GB thumb drive, so I think I have most of the problems worked out. (Except even the thumb drive connected at USB 1.x speed even though it's a USB 2.0 drive & port) Unfortunately, I can't get my Palm Tungsten/E to sync.

When attempting to sync, the device is recognized by VMware, I use the menu to connect the device. I hear the tone that signifies the device was connected. Then nothing happens. After a minute or so (timeout period), I hear the device disconnect tone and the Palm icon on the VMware status bar goes away. The only error I am getting is an error on the Palm saying that the connection between the Palm and the VM could not be established. Obviously someting is wrong in the handshaking.

Relevant syslog data:

Dec 12 21:44:17 gonzo kernel: http:// 6732.655657 usb 1-4.4.4: new full speed USB device using ehci_hcd and address 17
Dec 12 21:44:17 gonzo kernel: http:// 6732.764644 usb 1-4.4.4: configuration #1 chosen from 1 choice
Dec 12 21:44:17 gonzo NetworkManager: <debug> http://1229136257.749532 nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_830_60_PalmSN12345678').
Dec 12 21:44:17 gonzo NetworkManager: <debug> http://1229136257.784872 nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_830_60_PalmSN12345678_if0').
Dec 12 21:44:17 gonzo NetworkManager: <debug> http://1229136257.802635 nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/usb_device_830_60_PalmSN12345678_usbraw').
Dec 12 21:44:27 gonzo kernel: http:// 6742.650322 usb 1-4.4.4: reset full speed USB device using ehci_hcd and address 17
Dec 12 21:44:27 gonzo kernel: http:// 6742.889810 usb 1-4.4.4: reset full speed USB device using ehci_hcd and address 17
Dec 12 21:46:28 gonzo kernel: http:// 6863.266080 usb 1-4.4.4: USB disconnect, address 17
Dec 12 21:46:28 gonzo NetworkManager: <debug> http://1229136388.520472 nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_830_60_PalmSN12345678_if0').
Dec 12 21:46:28 gonzo NetworkManager: <debug> http://1229136388.522687 nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_830_60_PalmSN12345678_usbraw').
Dec 12 21:46:28 gonzo NetworkManager: <debug> http://1229136388.524845 nm_hal_device_removed(): Device removed (hal udi is '/org/freedesktop/Hal/devices/usb_device_830_60_PalmSN12345678').

Entries from the vmware.log:

Dec 12 21:44:17.739: vmx| VMXVmdbLoadUsbDevices: New set of 1 USB devices
Dec 12 21:44:17.739: vmx| USB: Found device [name:Palm\ Handheld vid:0830 pid:0060 path:1/3/3/3 speed:full family:vendor a
utoclean:1]
Dec 12 21:44:22.810: vmx| RemoteUSBVMX: Connected device 0x8000000008300060
Dec 12 21:44:22.811: vmx| VMXVmdbLoadUsbDevices: New set of 2 USB devices
Dec 12 21:44:22.811: vmx| USB: Found device [name:Palm\ Handheld vid:0830 pid:0060 path:1/3/3/3 speed:full family:vendor a
utoclean:1]
Dec 12 21:44:22.811: vmx| USB: Found device [name:Palm\ Handheld vid:0830 pid:0060 path:1/3/3/3 speed:full family:vendor d
eviceType:remote]
Dec 12 21:46:28.653: vmx| VMXVmdbLoadUsbDevices: New set of 1 USB devices
Dec 12 21:46:28.653: vmx| USB: Found device [name:Palm\ Handheld vid:0830 pid:0060 path:1/3/3/3 speed:full family:vendor d
eviceType:remote]
Dec 12 21:46:28.703: vmx| SOCKET 7 (301) recv error 0: Success
Dec 12 21:46:28.703: vmx| RemoteUSBVMX: Encountered socket error for device 0x8000000008300060
Dec 12 21:46:28.703: vmx| USB: Disconnecting device 0x8000000008300060
Dec 12 21:46:28.704: vmx| VMXVmdbLoadUsbDevices: New set of 0 USB devices

I have dropped and re-added the USB device from the VM. I have uninstalled the USB controller from Windows andallowed it to auto-detect and reinstall.

Any assistance would be appreciated. I'm not sure what to try next.

-- Rick Duske

Re: Problem sync'ing Palm with VMware Server 2.0

1. Jan 16, 2009 7:49 AM in response to: RDuske1
Click to view edubidu1's profile Lurker 1 posts since
Jan 15, 2009
I had the same error msg, but on Ubuntu. Maybe this might help you:http://edubidu.ducarroz.org/forum/viewtopic.php?t=173

Re: Problem sync'ing Palm with VMware Server 2.0

2. Aug 17, 2009 12:16 PM in response to: edubidu1
Click to view dakarcz's profile Lurker 4 posts since
Mar 23, 2007

hi, looks the link above has nothink to do with vmware.... anyone got the problem solved ? I'm facing the same issue ...

any hel appreciated, tried almost anything, including usb.quirks.device0 = "0x0830:0x0061 skip-setconfig, skip-reset":

/etc/modprobe.d/blacklist
blacklist usbserial
blacklist visor

xp_sp3.vmx
usb.present = "TRUE"
ehci.present = "TRUE"
usb:0.present = "TRUE"
usb:1.present = "TRUE"
usb:1.deviceType = "hub"
usb:0.deviceType = "mouse"
#usb.autoConnect.device0 = ""
#usb.autoConnect.device0 = "path:4/1 autoclean:1"
#usb.autoConnect.device0 = "vid:0830 pid:0061" # Palm Hotsync - Treo
#usb.generic.autoconnect = "TRUE"
usb.generic.skipSetConfig = "TRUE"
usb.quirks.device0 = "0x0830:0x0061 skip-setconfig, skip-reset"


vmware.log
Aug 17 22:11:13.942: vmx| RemoteUSBVMX: Connected device 0x8000000008300061
Aug 17 22:11:13.942: vmx| VMXVmdbLoadUsbDevices: New set of 3 USB devices
Aug 17 22:11:13.942: vmx| USB: Found device name:O2\ Micro\ O2Micro\ CCID\ SC\ Reader vid:0b97 pid:7772 path:6/1/2 speed:full family:smart-card
Aug 17 22:11:13.942: vmx| USB: Found device name:Palm\ Handheld vid:0830 pid:0061 path:4/1 speed:full family:vendor autoclean:1
Aug 17 22:11:13.942: vmx| USB: Found device name:Palm\ Handheld vid:0830 pid:0061 path:4/1 speed:full family:vendor deviceType:remote
Aug 17 22:11:14.850: vcpu-0| VIDE: (0x1f0) OUTB Cmd 0xb0, Unknown ATA Command on drive 0
Aug 17 22:11:22.165: vmx| VMXVmdbLoadUsbDevices: New set of 2 USB devices
Aug 17 22:11:22.165: vmx| USB: Found device name:O2\ Micro\ O2Micro\ CCID\ SC\ Reader vid:0b97 pid:7772 path:6/1/2 speed:full family:smart-card
Aug 17 22:11:22.165: vmx| USB: Found device name:Palm\ Handheld vid:0830 pid:0061 path:4/1 speed:full family:vendor deviceType:remote
Aug 17 22:11:22.329: vmx| SOCKET 7 (287) recv error 0: Success
Aug 17 22:11:22.329: vmx| RemoteUSBVMX: Encountered socket error for device 0x8000000008300061
Aug 17 22:11:22.329: vmx| USB: Disconnecting device 0x8000000008300061
Aug 17 22:11:22.330: vmx| VMXVmdbLoadUsbDevices: New set of 1 USB devices
Aug 17 22:11:22.330: vmx| USB: Found device name:O2\ Micro\ O2Micro\ CCID\ SC\ Reader vid:0b97 pid:7772 path:6/1/2 speed:full family:smart-card
Aug 17 22:11:23.316: vmx| VMXVmdbLoadUsbDevices: New set of 2 USB devices
Aug 17 22:11:23.316: vmx| USB: Found device name:O2\ Micro\ O2Micro\ CCID\ SC\ Reader vid:0b97 pid:7772 path:6/1/2 speed:full family:smart-card
Aug 17 22:11:23.316: vmx| USB: Found device name:Palm\ Handheld vid:0830 pid:0061 path:4/1 speed:full family:vendor autoclean:1
Aug 17 22:13:34.616: vmx| VMXVmdbLoadUsbDevices: New set of 1 USB devices
Aug 17 22:13:34.616: vmx| USB: Found device name:O2\ Micro\ O2Micro\ CCID\ SC\ Reader vid:0b97 pid:7772 path:6/1/2 speed:full family:smart-card
Aug 17 22:13:35.500: vmx| VMXVmdbLoadUsbDevices: New set of 2 USB devices
Aug 17 22:13:35.500: vmx| USB: Found device name:O2\ Micro\ O2Micro\ CCID\ SC\ Reader vid:0b97 pid:7772 path:6/1/2 speed:full family:smart-card
Aug 17 22:13:35.500: vmx| USB: Found device name:Palm\ Handheld vid:0830 pid:0061 path:4/1 speed:full family:vendor autoclean:1

/var/log/messages
Aug 17 22:11:13 linux-3qsk /usr/sbin/vmware-authd10983: Local connection for remoteDevice established.
Aug 17 22:11:17 linux-3qsk kernel: usb 4-1: reset full speed USB device using uhci_hcd and address 83
Aug 17 22:11:18 linux-3qsk kernel: usb 4-1: reset full speed USB device using uhci_hcd and address 83
Aug 17 22:11:22 linux-3qsk kernel: usb 4-1: USB disconnect, address 83
Aug 17 22:11:22 linux-3qsk kernel: usb 4-1: new full speed USB device using uhci_hcd and address 84
Aug 17 22:11:23 linux-3qsk kernel: usb 4-1: configuration #1 chosen from 1 choice
Aug 17 22:11:23 linux-3qsk kernel: usb 4-1: New USB device found, idVendor=0830, idProduct=0061
Aug 17 22:11:23 linux-3qsk kernel: usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Aug 17 22:11:23 linux-3qsk kernel: usb 4-1: Product: Palm Handheld
Aug 17 22:11:23 linux-3qsk kernel: usb 4-1: Manufacturer: Palm, Inc.
Aug 17 22:11:23 linux-3qsk kernel: usb 4-1: SerialNumber: PalmSN12345678
Aug 17 22:13:34 linux-3qsk kernel: usb 4-1: USB disconnect, address 84
Aug 17 22:13:35 linux-3qsk kernel: usb 4-1: new full speed USB device using uhci_hcd and address 85
Aug 17 22:13:35 linux-3qsk kernel: usb 4-1: configuration #1 chosen from 1 choice
Aug 17 22:13:35 linux-3qsk kernel: usb 4-1: New USB device found, idVendor=0830, idProduct=0061
Aug 17 22:13:35 linux-3qsk kernel: usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Aug 17 22:13:35 linux-3qsk kernel: usb 4-1: Product: Palm Handheld
Aug 17 22:13:35 linux-3qsk kernel: usb 4-1: Manufacturer: Palm, Inc.
Aug 17 22:13:35 linux-3qsk kernel: usb 4-1: SerialNumber: PalmSN12345678

VMware Developer

SDKs, APIs, Videos, Learn and much more in the Developer community.

Learn More

Developer Sample Code

Increase your developer productivity with VMware API sample code.

Learn More

VMworld Sessions & Labs

Online access to the latest VMworld Sessions & Labs and online services.

Learn more

Purchase PSO Credits Online

Purchase credits to redeem training and consulting services online.

Buy Now

Community Hardware Software

View reported configurations or report your own.

Learn More

VMware vSphere

Come witness the next giant leap in virtualization.

Register Today

Communities