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4 Replies Last post: Oct 5, 2009 8:41 AM by Tom De Wit  

Problems with update manager - scan results in "download updates metadata first" posted: Dec 6, 2008 6:19 AM

Click to view DiPersiaTech's profile Novice 7 posts since
Dec 6, 2008

So we have a brand new install of the Virtual Center server and client. (2.5) Also installed the update manager and client. Setup the update manager to pull the downloads last night, and I show files in the patch directory, and 18 critical host updates, 91 non-critical.

However, when we attempt to scan the hosts, they return, "Patch metadata for 10.0.0.2 missing. Please download updates metadata first."

Saw another thread re: multiple nics. (We do have multiple nics, but only one in use.) Problem is, I can't find the log file discussed under any of the infrastructure directories. I didn't want to mess with the vci-integrity.xml file if I didn't need to.

I attached the critical and non-critical baselines to the data center collection and it shows 2 unknown hosts. No go.

Any suggestions?

Click to view Troy Clavell's profile Guru 6,238 posts since
Oct 12, 2007
Here are a couple KB's, hopefully they will help in finding a resolution for you

http://kb.vmware.com/kb/1004914
http://kb.vmware.com/kb/1004330


if you found this or any other post "helpful" or "correct" please consider awarding points

Click to view just_larry's profile Lurker 4 posts since
Jul 21, 2008
thanks, fix my problem. I had two IP's on one nic which caused it but same idea. Dont know how to give points but thanks
Click to view Tom De Wit's profile Lurker 1 posts since
Mar 1, 2006

I just resolved the same issue ...

When I looked through the Update Manager log files (C:\Documents and Settings\All Users\Application Data\VMware\VMware Update Manager\Logs\) I found the following error:

2009-10-05 17:15:41:137 'SingleHostScanTask.SingleHostScanTask{5}' 8032 ERROR vciTaskBase, 577 Task execution has failed: SingleHostScan : Patch Metadata Not Found: PatchID: Unknown[Missing files: http://<hostname>:80/vci/hostupdates/hostupdate/esx/esx-3.5.0/contents.xml.sig]

the problem was that Update Manager tries to connect to the patch datastore with http:://<hostname>:80/ ... I noticed that this was the short name and not the full DNS name of my Update Manager server (replaced here by <hostname> for security reasons). When looking to the dns entries under my ESX configuration, I saw that the DNS suffix of the Update Manager server was not filled in under DNS search domains. I put the search domain in and everything worked smooth from then on.

DNS settings are very important when using Update Manager. In this case the Update Manager server was in a different DNS domain than the ESX servers.

Grtz,

Tom

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