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13 Replies Last post: Oct 22, 2008 6:58 AM by karre_79  

vim.fault.notauthenticated posted: Oct 20, 2008 2:30 AM

Click to view karre_79's profile Enthusiast
karre_79
28 posts since
Jan 4, 2007

Im trying to convert an VCB image backup into our ESX environment.

I've tried this several times and every time i get the following error message in my logfiles....

Error on logout (ignored): vim.fault.NotAuthenticated
2 2008-10-16 15:51:04.206 'App' 1040 info imageProcessingTaskStep,194 CloneTask::task{5} step "cloning target disks" destroyed
2 2008-10-16 15:51:04.206 'App' 1040 error cloneTask,320 Cloning failed!
2 2008-10-16 15:51:04.206 'App' 1040 error imageProcessingTaskImpl,552 CloneTask::task{5}: Image processing task has failed with MethodFault::Exception: vim.fault.NotAuthenticated
2 2008-10-16 15:51:04.206 'App' 1040 verbose imageProcessingTaskImpl,154 CloneTask::task{5}: SetState to error
2 2008-10-16 15:51:04.206 'App' 1040 verbose imageProcessingTaskWrapper,886 Remote task CloneTask::task{5} completed
2 2008-10-16 15:51:04.206 'App' 1868 verbose imageProcessingTaskWrapper,437 Waiting for updates from CloneTask::task{5}
2008-10-16 15:51:04.206 'App' 5788 verbose imageProcessingTaskWrapper,749 Got an update from CloneTask::task{5}
2 2008-10-16 15:51:04.206 'App' 1868 verbose imageProcessingTaskWrapper,515 Cleaning up remote task CloneTask::task{5}
2 2008-10-16 15:51:04.206 'App' 1868 verbose imageProcessingTaskWrapper,1201 Disposing task wrapper for task CloneTask::task{5}
2 2008-10-16 15:51:04.206 'App' 1040 verbose disposable,122 object explicitly disposed: CloneTask::task{5}
2 2008-10-16 15:51:04.206 'App' 1040 verbose imageProcessingTaskImpl,123 CloneTask::task{5} being destroyed
2 2008-10-16 15:51:04.206 'App' 1868 error imageProcessingTaskStep,423 VmiImportTask::task{4} step "clone to VM" failed
2 2008-10-16 15:51:04.206 'App' 1868 verbose imageProcessingTaskWrapper,1117 Reporting image processing task failure for task CloneTask::task{5}
2 2008-10-16 15:51:04.206 'App' 1868 error imageProcessingTaskWrapper,1124 ImageProcessingTask FAILED. Fault name: vim.fault.NotAuthenticated
2 2008-10-16 15:51:04.222 'App' 1868 info imageProcessingTaskStep,194 VmiImportTask::task{4} step "clone to VM" destroyed
2 2008-10-16 15:51:04.222 'App' 1868 error vmiImportTask,492 Cloning failed: vim.fault.NotAuthenticated
2 2008-10-16 15:51:04.222 'App' 1868 info vmiImportTask,822 Removing destination VM

Anyone sen this problem before?


Tags: convert, vcb, image, esx, vim.fault.notauthenticated, red_hat

Re: vim.fault.notauthenticated

1. Oct 20, 2008 7:27 AM in response to: karre_79
Click to view IamTHEvilONE's profile Virtuoso VMware Employees vExpert
IamTHEvilONE
1,574 posts since
Apr 1, 2008
Hello Andreas,

Could you use the attach feature to provide the entire log file? What you posted is basically the "aftermath" of what went wrong. If I had the whole log file, then I may be able to figure out what happened.

Also, have you been able to do a VCB Restore before with converter? I just want to ensure that the UserName doing the restore has the correct permissions.

Your Virtual Centcer user (if applicable) needs the following privileges:
* Allow ReadOnly
* Disk Access
* Allow Virtual
* Machine Files
* Download
* Inventory of VMs

Source: http://www.vmware.com/pdf/VMware_Converter_manual303.pdf

Regards,

EvilOne

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2 - Search the forums
3 - Post Question

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Re: vim.fault.notauthenticated

2. Oct 21, 2008 2:37 AM in response to: IamTHEvilONE
Click to view karre_79's profile Enthusiast
karre_79
28 posts since
Jan 4, 2007

Hi!

I've tried converting this VCB image into an Vmware Workstation 6 VM and that works.

Something goes wrong when trying to convert it into ESX.

Attached the logfile.

/Andreas

Attachments:

Re: vim.fault.notauthenticated

3. Oct 21, 2008 6:08 AM in response to: karre_79
Click to view IamTHEvilONE's profile Virtuoso VMware Employees vExpert
IamTHEvilONE
1,574 posts since
Apr 1, 2008
are you attempting to do the VCB restore and sending separate disks to different data stores?

also, can you confirm the version of VirtualCenter, VCB, and ESX that this is going to ... where your VCB proxy is ... and a directory listing for the full vm backup you are attempting to restore.

Re: vim.fault.notauthenticated

4. Oct 21, 2008 6:26 AM in response to: IamTHEvilONE
Click to view karre_79's profile Enthusiast
karre_79
28 posts since
Jan 4, 2007
Im restoring everything to the same datastore.
We are running

ESX 3.5 Build 110268
Virtual Center 2.5 build 104215
VCB 3.0.3 build 89816

My VCB proxy is a physical machine running Windows 2003 Standard

Directory of P:\vgas0151TEST\vgas0151test

2008-10-20 18:06 <DIR> .
2008-10-20 18:06 <DIR> ..
2008-10-15 11:39 8 684 vgas0151.bas.vgregion.se.nvram
2008-10-20 14:46 7 090 339 840 vgas0151test (2).vmdk
2008-10-20 14:46 2 933 981 184 vgas0151test (3).vmdk
2008-10-20 14:46 35 841 966 080 vgas0151test (4).vmdk
2008-10-20 14:46 6 752 370 688 vgas0151test (5).vmdk
2008-10-20 14:46 1 861 943 296 vgas0151test (6).vmdk
2008-10-20 14:46 51 396 411 392 vgas0151test (7).vmdk
2008-10-20 14:46 48 162 340 864 vgas0151test (8).vmdk
2008-10-20 14:46 6 572 736 512 vgas0151test (9).vmdk
2008-10-20 14:46 8 172 666 880 vgas0151test.vmdk
2008-10-14 16:35 0 vgas0151test.vmsd
2008-10-15 09:53 2 620 vgas0151test.vmx
2008-10-14 16:35 267 vgas0151test.vmxf
2008-10-14 17:02 56 729 vmware-0.log
2008-10-14 16:49 55 075 vmware-1.log
2008-10-15 11:39 58 362 vmware.log
16 File(s) 168 784 938 473 bytes
2 Dir(s) 87 345 135 616 bytes free

Re: vim.fault.notauthenticated

5. Oct 21, 2008 7:43 AM in response to: karre_79
Click to view IamTHEvilONE's profile Virtuoso VMware Employees vExpert
IamTHEvilONE
1,574 posts since
Apr 1, 2008
From what I can tell in the log file, this is the critical area of failure.

CloneTask::task{14} step "Cloning into disk PROSANGTEST TESTPROSANG/TESTPROSANG_1.vmdk" succeeded
CloneTask::task{14} step "Cloning into disk PROSANGTEST TESTPROSANG/TESTPROSANG_1.vmdk" destroyed
Cloning 2 disk of 9...
Error on logout (ignored): vim.fault.NotAuthenticated
CloneTask::task{14} step "cloning target disks" destroyed
Cloning failed!

Something happens between disk 0 and disk 1 of the backup when sending it to ESX directly. The most unique line in there is the "Error on logout (ignored)", and the rest is pretty generic. I spent some time googling around for VCB Restore and Converter problems, but haven't found much of a solution. Even in our bug listing, I have stuff from ESX 3.0.1 ... but that is ancient compared to what you are using.

I'm going to ask around the office and see what I can dig up for you.

Re: vim.fault.notauthenticated

6. Oct 21, 2008 8:58 AM in response to: karre_79
Click to view paragsha's profile Hot Shot VMware Employees
paragsha
195 posts since
Sep 25, 2007

Hi,
Can you tell me how long did it take for your first disk to clone? If it took more than 30 minutes for the 1st disk to clone, there was a problem where we would error out while trying to clone to 2nd disk (which seems to be the case with these logs). The workaround is to use "volume based cloning". You can perform volume based cloning by selecting the option for "Select volumes and resize to save or add space" on the "source data" page. You do not have to add/remove space which will enable you disk to look same as original.

Hope this helps.

Re: vim.fault.notauthenticated

7. Oct 21, 2008 9:35 AM in response to: paragsha
Click to view karre_79's profile Enthusiast
karre_79
28 posts since
Jan 4, 2007
I tried that, but when i choose "Select volumes and resize to save or add space" i can only see one of my disks??? strange?? status for this disk is Unknown?
Attachments:

Re: vim.fault.notauthenticated

8. Oct 21, 2008 10:00 AM in response to: karre_79
Click to view paragsha's profile Hot Shot VMware Employees
paragsha
195 posts since
Sep 25, 2007
Could you attach the logs for this case (unknown/missing disks)? If you select "disk based cloning", how many disks does it show? Another workaround would be to select only one disk while doing disk based cloning.

Re: vim.fault.notauthenticated

9. Oct 21, 2008 10:59 AM in response to: paragsha
Click to view karre_79's profile Enthusiast
karre_79
28 posts since
Jan 4, 2007

Attached the latest log files
Attachments:

Re: vim.fault.notauthenticated

10. Oct 21, 2008 11:20 AM in response to: karre_79
Click to view paragsha's profile Hot Shot VMware Employees
paragsha
195 posts since
Sep 25, 2007
Aha...the VCB image that you are trying to restore is a Linux image. Current converter does not support volume based clones on Linux guests (no wonder it could not recognize the volumes).


Unfortunately this leaves few options:
1. Use converter built into WS 6.5
2. Use converter built into VC 2.5 U3
3. (This is slightly complex) Use converter 3.0.3 but select only one disk to clone at a time, this will let you clone all the VMDKs from source to destination but as part of separate VMs. Then you can select one of the VMs and "add disks"->"use existing vmdks"->point them to the converter VMDKs. Finally remove the extra VMs.
4. Copy the VMDKs manually to destination. Then create a VM using these VMDKs.

Re: vim.fault.notauthenticated

11. Oct 21, 2008 11:26 AM in response to: paragsha
Click to view karre_79's profile Enthusiast
karre_79
28 posts since
Jan 4, 2007

we are gonna update to VC2.5 U3 tonight. I will test the converter after updating.

Thank you!

Re: vim.fault.notauthenticated

12. Oct 21, 2008 11:47 AM in response to: karre_79
Click to view IamTHEvilONE's profile Virtuoso VMware Employees vExpert
IamTHEvilONE
1,574 posts since
Apr 1, 2008
In case it was a timeout problem for the data connection, you can change the SOAP timeout by doing the following from an SSH session to ESX, and then retry the restore.

Edit the file /etc/vmware/hosted/config.xml in the destination ESX, inserted the below line in between <vmcore> tag.
<soap>
<sessionTimeout>2</sessionTimeout>
</soap>

Then restart the the service mgmt-vmware.


I would be curious to know if disk 2 converts okay by itself. I'm still researching this.

Re: vim.fault.notauthenticated

13. Oct 22, 2008 6:58 AM in response to: paragsha
Click to view karre_79's profile Enthusiast
karre_79
28 posts since
Jan 4, 2007

After the upgrade to VC2.5U3 im able to convert this VCB image into our ESX environment!

Thank you for all the help!

Best regards

Andreas

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