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24,035 Views 34 Replies Last post: Aug 17, 2010 3:22 AM by MCHeine RSS
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emm1 Novice 11 posts since
Sep 25, 2008
Currently Being Moderated

Sep 25, 2008 9:53 AM

VMware Server 2.0.0 (9/23/2008) serial problem

 

Hello, few weeks ago I installed the VMware Server 2 RC2 on my Vista Ultimate x64 and used the serial that I was issued. Now today I noticed VMware released the final version of VMware Server 2.0 so I got a new serial with it. Do I need to use the new serial or can I use the older one? Because I cant replace it, I get this error below:

 

 

 

 

 

The server response included one or more errors.

 

OK   DetailsInvalidLicense: The uploadeIf these problems persist, please contact your system administrator.d license content was not valid.

Expert VMware Employees 586 posts since
Sep 5, 2007
Currently Being Moderated
1. Sep 25, 2008 11:24 AM in response to: emm1
Re: VMware Server 2.0.0 (9/23/2008) serial problem

 

emm1, all Server 2 Beta and RC customers used a the same two serial numbers.  You will need to use a new serial number for Server 2 GA release- you should have been prompted to specify the number of serial numbers/license keys that you want when you downloaded the GA version.  You should have been provided 2 licenses/keys - one for Linux hosts and one for Windows hosts.  Make sure you are cut and pasting the correct one.    If you are unsure, head back to

 

 

 

 

 

https://www.vmware.com/freedownload/login.php?product=server20

 

 

 

 

 

and use the same email address that you used to register to originally download Server 2.0 GA.  It should list out the  serial numbers/license keys that were provided to you.

 

 

 

 

 

DHE-STH Lurker 3 posts since
Sep 25, 2008
Currently Being Moderated
2. Sep 25, 2008 1:03 PM in response to: azmir
Re: VMware Server 2.0.0 (9/23/2008) serial problem

I try to use the new serial number from Downloadpage, but I get this error:

 

The server response included one or more errors.

 

 

If these problems persist, please contact your system administrator.

 

 

Details:

 

 

InvalidLicense: The uploaded license content was not valid.

Paul Thomas Master 861 posts since
Dec 30, 2007
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3. Sep 25, 2008 12:25 PM in response to: DHE-STH
Re: VMware Server 2.0.0 (9/23/2008) serial problem

I installed GA over RC2, and the install did not ask for a new serial.  Will I have a problem if I do not install the new serial, if so, how do I do it?

Expert VMware Employees 586 posts since
Sep 5, 2007
Currently Being Moderated
4. Sep 25, 2008 12:58 PM in response to: Paul Thomas
Re: VMware Server 2.0.0 (9/23/2008) serial problem

 

Paul,

 

 

 

 

 

Hmm, maybe you had a Server 1.0.x license on the host?  Server 2.0 is backwards compatible with Server 1.0.x licenses.

 

 

Paul Thomas Master 861 posts since
Dec 30, 2007
Currently Being Moderated
6. Sep 25, 2008 1:03 PM in response to: azmir
Re: VMware Server 2.0.0 (9/23/2008) serial problem

It's never had server 1.0 installed. I can't remember which server 2 I started on, but don't think I've ever had to enter a key when upgrading.  I do remember it didn't want a new key to go from RC1 to RC2.  The host is windows vista ultimate 64.

Expert VMware Employees 586 posts since
Sep 5, 2007
Currently Being Moderated
7. Sep 25, 2008 1:05 PM in response to: Paul Thomas
Re: VMware Server 2.0.0 (9/23/2008) serial problem

 

You can also reenter the serial number using via VI Web Access  -> Application -> Enter Serial Number

 

 

Expert VMware Employees 586 posts since
Sep 5, 2007
Currently Being Moderated
9. Sep 25, 2008 1:07 PM in response to: Paul Thomas
Re: VMware Server 2.0.0 (9/23/2008) serial problem

 

As part of the download, you should have been provisioned new serial numbers for Server 2.0 GA.  Probably best to use these assigned serial numbers - we did not change the backend engine provisioning our license keys for Server (1 and 2) but I am not sure where the Beta/RC serial numbers originated from. You can reenter serial number via Web Access/Application.

 

 

 

 

 

Thanks

 

 

DHE-STH Lurker 3 posts since
Sep 25, 2008
Currently Being Moderated
10. Sep 25, 2008 1:18 PM in response to: azmir
Re: VMware Server 2.0.0 (9/23/2008) serial problem

 

That did not work,

 

 

using VI Web Access -> Application -> Enter Serial Number

 

 

Error Message:

 

 

The server response included one or more errors.

 

 

If these problems persist, please contact your system administrator.

 

 

Details:

 

 

InvalidLicense: The uploaded license content was not valid.

 

 

The same by using VMware Infrastructure-Client

 

 

frieler Novice 7 posts since
Oct 11, 2007
Currently Being Moderated
11. Sep 25, 2008 3:06 PM in response to: DHE-STH
Re: VMware Server 2.0.0 (9/23/2008) serial problem

People here seem to be missing this point.....

 

The pattern -

 

VI Web Access -> Application -> Enter Serial Number

 

DOES NOT WORK  if you have left an older SN in the registry.

 

This is a bug and needs to be addressed.

 

For those who have hit this error -

InvalidLicense: The uploaded license content was not valid.

has anyone found completely uninstalling and reinstalling to solve the problem?

MrWhiteKeys Lurker 2 posts since
Sep 25, 2008
Currently Being Moderated
12. Sep 25, 2008 3:12 PM in response to: frieler
Re: VMware Server 2.0.0 (9/23/2008) serial problem

I've intsalled and reinstalled server multiple times and I still cant get this to work because of the lisence key. I've looked everywhere and I've yet to come across a solution other than reinstall.

Expert VMware Employees 586 posts since
Sep 5, 2007
Currently Being Moderated
13. Sep 25, 2008 4:09 PM in response to: MrWhiteKeys
Re: VMware Server 2.0.0 (9/23/2008) serial problem

All, it looks like something broke along the way...Thanks for finding this.  I was able to reproduce this in-house.

DHE-STH Lurker 3 posts since
Sep 25, 2008
Currently Being Moderated
14. Sep 25, 2008 4:28 PM in response to: frieler
Re: VMware Server 2.0.0 (9/23/2008) serial problem
  • deinstalling the product,

  • removing the key when it asked me,

  • reboot,

* reinstalled it and using the new serial key,

 

 

works fine.

 

 

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