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Dell Precision T3400, ESXi, something else, or forget virtualization? posted: Jul 26, 2008 4:54 AM

Click to view libove's profile Novice 11 posts since
Jul 26, 2008

Hi,

I just purchased a Dell Precision T3400 workstation, and upgraded its default Core 2 Duo E4600 (no hardware virtualization support) CPU to a Core 2 Quad Q6600 to have plenty of CPU power and Intel's hardware virtualization support. I have this crazy idea of running a real virtual platform on the hardware, supporting a workstation image, a server image, and maybe even a home theatre / media center image. This hardware certainly has more power than my existing three such machines combined!

But... ESXi 3.5.0 gives the error "Unable to find a supported device to write the VMware ESX Server 3i 3.5.0 image to".

The Dell Precision has Intel's X38 Express chipset and ICH9R controller. I have tried booting the ESXi install CD with the machine configured both with the ICH9R in AHCI mode and with the ICH9R in RAID mode - same "Unable to find a supported device" error.

Has anyone got ESXi working on a Dell Precision withOUT the SaS RAID controller option, with just native SATA or AHCI or RAID from the integrated ICH9R controller?

Thanks
Jay


Click to view Bunce's profile Novice 14 posts since
May 13, 2004
You're wanting to run ESX on a workstation? Have you looked at the HCL?
Click to view weinstein5's profile Guru 6,320 posts since
Nov 19, 2005
True not supported does not necessary mean it will not work but the odds that it will not work are much higher since it is not a 'server class' machine -
Click to view jjkrueger's profile Hot Shot 98 posts since
Apr 5, 2006
I've got ESX running on a pair of Precision 390s in my home lab, and the T3400 is just a refresh of that line, so getting ESX running shouldn't be too far fetched. As noted here already, supportability is a whole different ballgame.

Instead of ESXi 3.5.0, have you tried 3.5 Update 1 or the just released Update 2? VMware often tweaks hardware compatibility during these point releases. I know SATA support has been a little trying since it was introduced in 3.5.0. The ICH9R may be one of the drivers having issues (I don't know that for sure, though - I haven't looked). Are there any other settings in the BIOS for the SATA controller (other than the AHCI and RAID settings you mentioned)? If so, maybe try one of those.

I don't know if the onboard NIC on the T3400 will be supported either - in my 390's, the particular Broadcom NIC wasn't even detected, so I added a dual-port Intel Pro/1000 card to each of my boxes.

Just a couple of thoughts.

-jk
Click to view Dave.Mishchenko's profile Guru 8,943 posts since
Nov 15, 2005
As suggested give ESXi 3.5 Update 2 a try. Do you know the PCI ID for the SATA controllers when running in non RAID mode? While ESXi will recognize ICH controllers, the driver doesn't support the software component needed on the controller for it to work in RAID mode (I haven't looked at update 2 to see if that has changed).

If you can get the PCI ID, we can help you with a customization to the install CD that should get you around this.

ICH9R settings.

8. Jul 27, 2008 3:59 AM in response to: libove
Click to view Erik Bussink's profile Expert 423 posts since
Jan 10, 2004
I've installed ESXi 3.5.0 (Update 1&2) on a Shuttle SX38P2 Pro, which also has a X38 chipset. You cannot use the ICH9R in RAID or AHCI mode, only in SATA/IDE mode. It also requires that you set the mode to Legacy support (I don't know if you're T3400 has that BIOS feature).

Re: ICH9R settings.

10. Jul 29, 2008 1:40 PM in response to: libove
Click to view Draco Dragonsfire's profile Novice 9 posts since
Jul 29, 2008
You mentioned that you were able to at least install ESXi on a Precision T3400? (Unless I'm mistaken)

I have one of these here, and I'm attempting to install ESXi U2 on it with no luck. It freezes right after selecting "ThinESX Installer" on the boot menu. Autodetect/ATA is selected in the Dell BIOS and only when it is, does it actually freeze/hard-lock like this.

If I select any other option like RAID or Autodetect/AHCI which I know will not work, it boots into the CD to install but obviously cannot find the hard drive. Quite disappointing... latest BIOS to-boot (A07) - What did you do to get it to boot properly in ATA mode? I've tried nearly everything, which includes some random pokes at adding things like acpi=off, noacpi, and such. :(

Anyhow, what I might do is re-download the ISO and perhaps net-boot the process, just in case it's something funky with our cd's or drives.

======

Also to note: I've tried this on a second T3400 (A03 BIOS) and it still refuses to boot any farther than the cd boot menu then a hard lock. I mentioned in another thread that the ESX Server 3.5.0 installer boots without issue. What makes ESXi different?

Message was edited by: Draco Dragonsfire

Re: ICH9R settings.

11. Jul 29, 2008 6:54 AM in response to: Draco Dragons…
Click to view DBLS3P's profile Novice 2 posts since
Jul 29, 2008
Yup - same issue here ... please let us know what setting(s) you changed to get ESXi installed.

Re: ICH9R settings.

12. Jul 29, 2008 10:30 AM in response to: libove
Click to view Dave.Mishchenko's profile Guru 8,943 posts since
Nov 15, 2005
Can you post the PCI ID for the NIC? You can get that running lspci at the console of the host. It may be just easier to add a NIC to the system - I use Intel Pro 1000 GTs for example and they work fine.

Re: ICH9R settings.

13. Jul 30, 2008 4:14 AM in response to: libove
Click to view MadDave's profile Novice 2 posts since
Jul 30, 2008
You may need to actually enable the nic in one of the menus you get when you boot the server (sorry can't remember which one), it should have an x on the left next to the active nic(s), but by default it looks like the 5754 is not set as active. Make this quick and simple config change and you should be up and running

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