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9,168 Views 14 Replies Last post: Jul 24, 2008 1:38 PM by cdillon RSS
krjhitch Novice 24 posts since
Aug 2, 2007
Currently Being Moderated

Jun 1, 2008 12:58 PM

Issues with ESX hosts not responding WHEN SELECTED in VI Client

 

From the VI client, if I select one of my hosts, it changes to 'not responding' and becomes italic, along with all it's running VMs.

 

 

When I select another host, the 'not responding' one starts working again.  If I select it again, it immediately goes not responding.   This is an issue if I wanted to go into maint mode or rescan the SAN. 

 

 

However, the ESX host is still working from all other perspectives. The VMs are fine, I can SSH into the host, it doesn't log out of the SAN fabric, it's just sort of annoying/causes the virtual machine admins to freak out when 20 or so VMs become italic.

 

 

 

 

 

Anyone have an idea where to start? I had this issue in the past, and I think I solved it via reinstalling ESX, but it's happening again now, and I suspect there's an easier solution, like unjoining/rejoining the DRS cluster, or reinstalling the vpxagent somehow, rejoining the farm, etc.  The only thing we've done was restart VirtualCenter (to solve another issue) and it didn't seem to help with the 'intermittent not responding' issues.

 

 

 

 

 

Any ideas?

 

 

weinstein5 Guru User Moderators vExpert 10,610 posts since
Nov 19, 2005
Currently Being Moderated
1. Jun 1, 2008 3:38 PM in response to: krjhitch
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

Very Odd - I would start looking at the logs on your VC Server - because that is an idication VC has lost communication with your ESX host - check the VCC lg, windows event viewer, and when the host is in that not responding mode see what sore ot network connectivity are you getting form VC to the ESX host - pings and the like -

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mike.laspina Virtuoso 2,387 posts since
May 26, 2006
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2. Jun 1, 2008 10:39 PM in response to: krjhitch
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

 

Hi,

 

 

I have some ideas of where to start, but it does sound like it is possibly on the VC side.

 

 

Is you VC dual homed? Binding order becomes important.

 

 

Have you reset the SSL certificate on the ESX host side? Client initiated fails host initiated is OK. Just delete the cert at the host and it will get recreated automatically on a mgmt-vmware service restart.

 

 

Have you directly connected from the VC using the VI client? Maybe something outside the VC code.

 

 

Have you tried to manage it using the vimsh shell? GUI problem maybe.

 

 

http://blog.laspina.ca/ vExpert 2009
mike.laspina Virtuoso 2,387 posts since
May 26, 2006
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4. Jun 2, 2008 11:14 AM in response to: krjhitch
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

 

That error is not usually an issue that will stop the communication. However it is easy to recreate the cert as follows.

 

 

cp /etc/vmware/ssl/rui.* /root

 

 

rm /etc/vmware/ssl/rui.*

 

 

service mgmt-vmware restart

 

 

 

 

 

http://blog.laspina.ca/ vExpert 2009
silicoon Enthusiast 27 posts since
Sep 24, 2007
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8. Jun 18, 2008 8:40 PM in response to: krjhitch
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

 

Hi

 

 

I am having the same problem as you

 

 

I have added the ESX certifications to trusted root on the VCC but still getting the hosts dropping off

 

 

Are you still getting the "2008-06-03 23:28:10.792 'BaseLibs' 208 warning SSLVerifyCertAgainstSystemStore: Certificate verification is disabled, so connection will proceed despite the error" error after you have added the certificate? and also the stream ended error?

 

 

Any help would be appreciated

 

 

silicoon Enthusiast 27 posts since
Sep 24, 2007
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10. Jun 19, 2008 4:40 PM in response to: krjhitch
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

 

So did you just use https: to each esx server to add the certificates? or did you get it straight from the ESX servers /etc/vmware/ssl/ and import it that way?

 

 

I added them using the https but im still getting the errors

 

 

Thanks for the help

 

 

Expert 181 posts since
Apr 6, 2008
Currently Being Moderated
11. Jun 26, 2008 7:08 AM in response to: silicoon
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

sillicoon, did you manage to fix this?

Someone else is having the same problem on this thread: http://communities.vmware.com/message/978424

They've opened an SR with VMware Support.

silicoon Enthusiast 27 posts since
Sep 24, 2007
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12. Jun 26, 2008 4:41 PM in response to: appk
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

 

This issue is still happening - even though i have re'added certs to VCS and restarted everything the ssl error and stream ended error are still occuring - it seems the certs are not being picked up for some reason

 

 

thanks for the other post! i have an SR open at the moment with VMware... not helping too much though

 

 

cdillon Lurker 1 posts since
Sep 18, 2006
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14. Jul 24, 2008 1:38 PM in response to: krjhitch
Re: Issues with ESX hosts not responding WHEN SELECTED in VI Client

 

I just now had a similar problem, and I thought it was related to me changing SSL certs on the VC server.  I could connect my hosts and work with them for a little while but they would eventually change status to "Not Responding".  Looking at vpxa.log on the host showed many repeated attempts at sending heartbeat packets to the VC server.  It turns out that VC server had been removed from the Windows Firewall by the Server 2003 Security Configuration Wizard I ran, and I guess I hadn't noticed that the VC service was disallowed incoming network connections in the SCW.  I re-ran SCW and made sure that the VC service was allowed to accept incoming network connections and the hosts are now staying connected to VC.

 

 

 

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