VMware Communities > VMTN > Desktop Products > VMware Workstation > Discussions
Up to Discussions in VMware Workstation

This Question is Answered

2 "helpful" answers available (6 pts)
3 Replies Last post: May 31, 2008 1:40 AM by mixtli
Reply

VMware-workstation-6.0.3-80004 on Vista 32 bit - keyboard lock

May 19, 2008 1:04 PM

Click to view mixtli's profile Lurker mixtli 3 posts since
May 19, 2008

After upgrading VMWare Workstation 6.0.2 to 6.0.3 in my laptot (ThinkPad Z61P) with Vista 32 bit installed, I lost all the keyboard functionality in the guest machine and in the host machine as well.

The only way to reset the situation was to completely uninstal the VMWare Workstation.

Any idea?

Tony

Tags: 6.0.3, keyboard, vista
Reply Re: VMware-workstation-6.0.3-80004 on Vista 32 bit - keyboard lock May 29, 2008 2:09 PM
Click to view BenRussoUSA's profile Novice BenRussoUSA 8 posts since
Jun 29, 2006

Me too... help!

I have a Dell Workstation with a Quad Core Xeon, and a Dell USB keyboard and Dell USB mouse. It is running Windows Vista Business 64-bit. Vmware workstation 6.0.2 seemed to work OK. But after upgrading to 6.0.3 the keyboard wouldn't work. I had to rdesktop into the box. It appears that the "KEYBOARD HID DEVICE" driver couldn't load due to a duplicate copy being found in memory Error #38. I was able to uninstall the VMware 6.0.3 and then I could use the host again.

Reply Re: VMware-workstation-6.0.3-80004 on Vista 32 bit - keyboard lock May 30, 2008 7:48 AM
Click to view BenRussoUSA's profile Novice BenRussoUSA 8 posts since
Jun 29, 2006

Pradeep Ram of Vmware Inc. told me to run the complete uninstall from the command line by using the installer executable with the "/c" flag...

VMware-workstation-6.0.2-59824.exe /c

Then after doing that, I rebooted.

Then I installed the VMware-workstation-6.0.3-80004 and it worked fine.

I guess that the old install of VMware left some "drivers" in the registry, and the new VMware install didn't remove the old ones when it tried to install. So the OS barfed on having two drivers for the USB keyboard.

Reply Re: VMware-workstation-6.0.3-80004 on Vista 32 bit - keyboard lock May 31, 2008 1:40 AM
in response to: BenRussoUSA
Click to view mixtli's profile Lurker mixtli 3 posts since
May 19, 2008

Fine ....

I followed the Pradeep suggestion and everything now works well.

Thanks.

Tony

Actions
Up to Discussions in VMware Workstation