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14 Replies Last post: Jul 26, 2008 6:20 AM by continuum
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Login sessions do not stick

May 12, 2008 7:00 AM

Click to view Peter_vm's profile Guru Peter_vm 9,058 posts since
Feb 1, 2006
Moderator
Was anything done to VMTN forums to make Login sessions very volatile?
I had to Login at least four times today to continue sending replies....
Before the change, I could use the same session (cookie?) for weeks.
Reply Re: Login sessions do not stick May 12, 2008 8:07 AM
Click to view RDellimmagine's profile Virtuoso RDellimmagine 1,628 posts since
Jul 19, 2004
VMware Moderator
Thanks, Peter. There is an issue with session timeouts that we are working on. I'll update again when I have more information about the fix. Regards, Robert
Reply Re: Login sessions do not stick May 12, 2008 3:53 PM
Click to view RDellimmagine's profile Virtuoso RDellimmagine 1,628 posts since
Jul 19, 2004
VMware Moderator
See Login / Logout / Update Profile for more details. Regards, Robert

Robert Dell'Immagine, Director of VMware Communities
Reply Re: Login sessions do not stick May 13, 2008 8:07 AM
in response to: RDellimmagine
Click to view Peter_vm's profile Guru Peter_vm 9,058 posts since
Feb 1, 2006
Moderator
Can you please give us an estimate when fix is planned to go in?
Reply Re: Login sessions do not stick May 13, 2008 10:31 AM
in response to: Peter_vm
Click to view RDellimmagine's profile Virtuoso RDellimmagine 1,628 posts since
Jul 19, 2004
VMware Moderator
See Session Timeout Update. This has high priority. - Robert

Robert Dell'Immagine, Director of VMware Communities
Reply Re: Login sessions do not stick May 13, 2008 1:05 PM
in response to: RDellimmagine
Click to view petedr's profile Master petedr 1,406 posts since
Mar 18, 2006
I was just going to post a question on this, it has been happening to me all day and then saw this post. Thanks for the explanation
Reply Re: Login sessions do not stick May 14, 2008 5:55 PM
Click to view RDellimmagine's profile Virtuoso RDellimmagine 1,628 posts since
Jul 19, 2004
VMware Moderator
We will deploy a fix to this issue on Thursday, May 15 by 12pm (noon) Pacific time (PDT).

Robert Dell'Immagine, Director of VMware Communities
Reply Re: Login sessions do not stick May 15, 2008 10:42 AM
in response to: RDellimmagine
Click to view petedr's profile Master petedr 1,406 posts since
Mar 18, 2006
thanks Robert
Reply Re: Login sessions do not stick May 15, 2008 1:31 PM
Click to view RDellimmagine's profile Virtuoso RDellimmagine 1,628 posts since
Jul 19, 2004
VMware Moderator
This problem has been fixed. Sessions now time out only after 30 days. I'm sorry for the inconvenience caused by the shorter timeout over the past few days. - Robert

Robert Dell'Immagine, Director of VMware Communities
Reply Re: Login sessions do not stick May 15, 2008 8:45 PM
in response to: RDellimmagine
Click to view Peter_vm's profile Guru Peter_vm 9,058 posts since
Feb 1, 2006
Moderator
Yes, it seems to be fixed. I don't know if it is going to hold for 30 days, but it has been more than 12 hours.

Thank you Robert for helping us.
Reply Re: Login sessions do not stick May 20, 2008 8:37 PM
in response to: RDellimmagine
Click to view petedr's profile Master petedr 1,406 posts since
Mar 18, 2006
Everything has been working fine for me as well, thanks again
Reply Re: Login sessions do not stick Jun 10, 2008 1:07 PM
in response to: RDellimmagine
Click to view petedr's profile Master petedr 1,406 posts since
Mar 18, 2006

Hey Robert,

I was wondering if this issue had come back. The last 2 days when I went to the vmtn communities I had to log back in. Wanted to double check, it is possible it is also something on my side.


Reply Re: Login sessions do not stick Jun 10, 2008 1:47 PM
in response to: petedr
Click to view RDellimmagine's profile Virtuoso RDellimmagine 1,628 posts since
Jul 19, 2004
VMware Moderator
I changed the session timeout from 30 days to 24 hours. By doing so, casual visitors to VMware Communities will view the site as guests, and therefore they will get the performance benefits of having the site cached via Akamai (Akamai caches pages for guest visitors only). I've gotten feedback that people don't mind having to log in once a day. Regards, Robert

Robert Dell'Immagine, Director of VMware Communities
Reply Re: Login sessions do not stick Jun 10, 2008 6:47 PM
in response to: RDellimmagine
Click to view petedr's profile Master petedr 1,406 posts since
Mar 18, 2006
Thanks Robert, thats not a problem for me,
Reply Re: Login sessions do not stick Jul 26, 2008 6:20 AM
in response to: petedr
Click to view continuum's profile Guru continuum 12,265 posts since
Dec 18, 2003
http://sanbarrow.com/gifs/ranting2.gif

lost another post because I had to login again - two hours after a fresh login

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