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1 2 Previous Next 22 Replies Last post: Apr 24, 2008 2:37 PM by etung  

Ubuntu 8.04 (and other Linux 2.6.24 kernel distros) posted: Apr 24, 2008 8:10 AM

Click to view diamondsw's profile Novice 18 posts since
May 7, 2007
Now that Ubuntu 8.04 has been officially released, will we see a VMWare Tools update to support Linux kernel 2.6.24? The version with 1.1.1 would not compile (I have not tried 1.1.2 yet, but since it's not listed in the release notes I'm not optimistic).
Click to view rachel's profile Enthusiast 26 posts since
Apr 8, 2006

No, they don't build with 1.1.2 either. And ubuntu handily removed the open-vm-tools and open-vm-tools-gui packages from their repository too; which had given me a useful system during the alpha/beta period, but having deinstalled it to try 1.1.2's tools, I discovered they couldn't then be reinstalled.

And it's not something which can be installed from source sensibly by the user either. Actually, it can be built easily enough, but the install part is basically absent and left to package maintainers.

So for the time being my vmware-fusion install of hardy is defunct.

Click to view WoodyZ's profile Guru 10,128 posts since
Apr 22, 2004
diamondsw wrote: Now that Ubuntu 8.04 has been officially released, will we see a VMWare Tools update to support Linux kernel 2.6.24? The version with 1.1.1 would not compile (I have not tried 1.1.2 yet, but since it's not listed in the release notes I'm not optimistic).


It makes little difference that Ubuntu 8.04 (and other Linux 2.6.24 kernel distros) have been officially released or not as neither are officially supported by VMware Fusion.

VMware is aware of the 2.6.24 kernel issue in regards to VMware Tools and until they support it by providing whatever it will take to make it work it is a wait and see issue.

Before you ask when... I do not work for VMware however the standard line is "VMware policy is to not comment on unannounced features, products, timelines, etc." so until they decide to announce it, it's wait and see.

Click to view hoju's profile Enthusiast 32 posts since
Feb 15, 2007
I am not sure what would motivate someone who doesn't work for VMware to post non-answers that sound like they come from a legal department.

Notwithstanding, as another avid VMware user, I would like to see this made a priority. I don't give a rats hiney whether there is support, but given the nature of the installation mechanism and how hard it is to compile and * install * the already posted and obvious fixes manually, it would be nice if the clever folks on the VMware dev team would do that for us and make it available in an unsupported capacity.

Best Regards,
The Hoju

Re: Ubuntu 8.04 (and other Linux 2.6.24 kernel distros)

4. Apr 24, 2008 8:58 AM in response to: hoju
Click to view etung's profile Guru 11,086 posts since
Oct 15, 2006
I am not sure what would motivate someone who doesn't work for VMware to post non-answers that sound like they come from a legal department.

I suspect it's because Woody knows that if an employee does answer, it's going to be with that line or similar, so he's saving you time and saving us effort.

We are aware that 2.6.24 (and in general, a more flexible update system) are desired.
Click to view rachel's profile Enthusiast 26 posts since
Apr 8, 2006

Which is extremely frustrating. It's a wrong policy to have such an embargo on information about this particular component. It's a bad policy, because it pisses customers off that they either have to keep back to old versions of stuff or run with a semi-disabled version, and there's no indication of how long, even, such a state of affairs is going to continue.

It's not really a matter of having to support each and every distribution, which they won't, which would be too big a task. But it would be nice if they could at least support up to the current vanilla kernel - that is, the one from http://www.kernel.org. Then at least if an exact distro's kernel doesn't have a pre-built set of modules from vmware, there's a reasonable chance that it can build them, and if it doesn't work it's the distro's fault for diverging too far, patching too much, or something. Usually of course that's exactly what happens, but presumably there was some change from 2.6.23 to 2.6.24 which breaks it.

Kernel 2.6.24 has been out since 24th January. Kernel 2.6.25 came out about a week ago... I note that open-vm-tools make modules does build the modules fine against 2.6.24, but there's no sane way to install that right now.

Click to view hoju's profile Enthusiast 32 posts since
Feb 15, 2007
etung that reply was on par with Woody. Don't insult your customers. If that is all you have to say, there really is no need to post.

We are glad you are aware. We sort of expected that you know - would be sort of pathetic of you not to be (assuming you are a dev and not just tech support).

And I think we want to you VMware folks to be aware that it is impacting us, and it would be greatly appreciated if you could make it somewhat of a priority to help us out. And that is why we take the time to post here. It is a service to VMware. Your customers help you a lot more then you help them. It would be wise to remember that.

Spare us your condescending "policy" recitations.

Re: Ubuntu 8.04 (and other Linux 2.6.24 kernel distros)

8. Apr 24, 2008 9:12 AM in response to: hoju
Click to view WoodyZ's profile Guru 10,128 posts since
Apr 22, 2004
hoju wrote: I am not sure what would motivate someone who doesn't work for VMware to post non-answers that sound like they come from a legal department.

Notwithstanding, as another avid VMware user, I would like to see this made a priority. I don't give a rats hiney whether there is support, but given the nature of the installation mechanism and how hard it is to compile and * install * the already posted and obvious fixes manually, it would be nice if the clever folks on the VMware dev team would do that for us and make it available in an unsupported capacity.

I hardly think stating the facts sound like it comes from the Legal Department! As to whether it's a "non-answer" that's your opinion which of course you're entitled to however when you have helped as many people that I have and provided the number of original solutions that I have then maybe your opinion will mean something to me! :)

If one is going to use a product in an unsupported way it's a little absurd to keep demanding that VMware do something about it! It is my understanding they are working on it and when they are ready they will, if they choose, provide something more then they have so far however until then all the bitching and complaining about unsupported scenarios gets one nowhere! :)

Click to view hoju's profile Enthusiast 32 posts since
Feb 15, 2007
Rachel,

Have you tried this? I am in the process of trying it, just thought you might be interested - from another forum post:

http://communities.vmware.com/thread/131168;jsessionid=F22AE55FCA6A998F0ACA9591753CA9A5?tstart=0

(see the post from mufassa)

Since all we get from vmware is insulting responses (insulting to our intelligence), perhaps the OSS world will offer the solution they fail to provide.

Wouldn't be the first time.

Cheers,
Hoju
Click to view hoju's profile Enthusiast 32 posts since
Feb 15, 2007
I demanded nothing. I requested. Please refrain from "helping" me in the future - I find you irritating.
Click to view WoodyZ's profile Guru 10,128 posts since
Apr 22, 2004
diamondsw wrote: Linux isn't supported? News to me. Makes their whole platform a little pointless then.


I never said the Linux wasn't supported! I said "It makes little difference that Ubuntu 8.04 (and other Linux 2.6.24 kernel distros) have been officially released or not as neither are officially supported by VMware Fusion." and that is not the same thing as saying Linux isn't supported. There are obviously many different flavors of Linux that are supported as well as kernel versions however it one looks at the documentation neither Ubuntu 8.04 or the 2.6.24 kernel are supported!!!


The delay on this makes me very, very upset.


The only advice I can offer is... Get over it! :)

Click to view rachel's profile Enthusiast 26 posts since
Apr 8, 2006

Hmm. That might just work. Fiddly as hell, but might work. Be nice if sudo make install could run an included version of vmware-config-tools.pl, but maybe that's too obvious to have occurred to them. ;)

AFAIK the open-vm-tools project was created by VMWare, so getting all us-and-them about it isn't really appropriate. This is VMWare themselves heading towards a good long-term solution for tools deployment and installation on Linux. It's just too early days for it to be a polished solution now.

So let's cool it with the invective, eh? :) We're frustrated about the current lack of apparent, visible, useful progress for up-to-date Linux systems to run as vmware guests or hosts (this affects other VMWare products outside Fusion of course). No need to make it personal.

Click to view hoju's profile Enthusiast 32 posts since
Feb 15, 2007
There is something sad about this forum. I don't live here, as some do... most of the time I happily use my VMware fusion and go about my day.

But on the rare occasion that I do decide to post out a concern, such as this one... it inevitably erupts into:

a) some condescending response with no content by a 3rd party speaking on behalf of VMware as some sort of fanboy and
b) some annoying exchange that ends up with some other 3rd party offering words of diplomatic appeasement.

Is it not possible to just post an issue to this forum and have the discussion be about "that issue". If VMware has some sort of point system encouraging people to reply with nonsense about "it is vmware policy to encourage people to reply that vmware does not wish to reply", I wish to voice my dislike of it, as customer. And that is * my * opinion... it has created a very annoying subculture that I don't find on other non-points oriented forums. I can't tell you how enjoyable it is to post about a technical issue, and receive technical replies.

And that message is for VMware to hear from a customer - I don't need * or want * a 3rd party reply.

Regards,
hoju

PS. Fair point about open-vm-tools, kudos to team at VMware. I am quite sure they have a sense of humor too... as a dev I am sure they appreciate the frustration of working within the confines of corporate policy. I think it is a great solution to the "supported" complication. Well done. The OSS jab was all in fun (back pedal, back pedal) :)

Re: Ubuntu 8.04 (and other Linux 2.6.24 kernel distros)

14. Apr 24, 2008 10:24 AM in response to: hoju
Click to view WoodyZ's profile Guru 10,128 posts since
Apr 22, 2004
hoju wrote: I demanded nothing. I requested. Please refrain from "helping" me in the future - I find you irritating.


First of all it was you that responded to a post I made that was not addressed to you, so I responded to it and not necessarily with the intent to help you specifically, now don't turn that around, but to make a comment on what you had to say about my response. Beyond that I was not addressing you specifically as noted by the use of "one" as opposed to"you" in the remainder of my post and I was not trying to specifically say you were demanding or bitching or complaining and if you felt that then I'm sorry as my intent was more of a collective thought over the fact that people keep bringing up this same issue when the original answers that were given haven't changed... yet over and over....

No problem I won't try to help you in the future as I've not that I know of tried to help you in the past either. I find people continually asking for a fix to something not supported equally irritating. :)

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