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5 Replies Last post: Jul 27, 2009 6:12 AM by learnpipe  

Welcome to the Customer Education forum posted: Mar 20, 2008 3:53 PM

Click to view brianriceca's profile Master 970 posts since
Oct 11, 2003
Greetings, all. I am VMware's Education Services Product Manager; I've been working in VMware's customer education program, as an instructor, course developer, and now product manager, since 2002.

Through this forum, I hope to get feedback and suggestions from VMware customers and partners about how our program could serve them better. Example topics: What courses should we offer that we presently don't? How could we improve our current courses? Are we offering training in the right formats: instructor-led, live online, self-paced online ("eLearning"), or blends? Why don't we have training in your hometown?

Re: Welcome to the Customer Education forum

1. Mar 30, 2008 1:47 PM in response to: brianriceca
Click to view JDLangdon's profile Master 981 posts since
Jun 30, 2006
Hi Brian,

I have two questions concerning VMware education which I would like to "throw at you".

1) Why is it that VMware will not release the course material to the student until the class actually begins? On three occasions I have attended authorized VMware classes only to find out that I was not permitted to see the course material until the start of the class. I have attended numerous Microsoft, Novell, and Citrix course and each time I was permitted to have the course material (student kit) weeks in advanced so that I could begin preparing for the class.

2) Why is it that VMware does not provide the course material (student kit) in searchable pdf format? This is something that Novell used to provide and having the student guides in pdf format was a great tool when outside the office.

Jason

Re: Welcome to the Customer Education forum

3. Apr 1, 2008 8:40 AM in response to: brianriceca
Click to view chaselton's profile Enthusiast 27 posts since
Oct 30, 2007

Here's my question:

I just took the Install and Configure VM Infrastructure class last week and signed up for the exam next Friday. I'm getting the sneaking suspicion that the class, plus my limited interaction with VMI at work won't be enough to pass.

Unfortunately we don't have a VMI lab environment here for me to practice on. We have a production cluster of ESX nodes, but I'm fairly sure it would be a bad thing to experiment on it. Does VMWare have any downloadable or remote accessible lab environments that students hoping to take the exam can practice on?

Re: Welcome to the Customer Education forum

5. Jul 27, 2009 6:12 AM in response to: brianriceca
Click to view learnpipe's profile Lurker 1 posts since
Jul 27, 2009
Hi Brian,

My name is John Dineen. I run a specialist search engine for training called learnpipe - Our aim is to make searching for all training courses much, much easier.

VMware / fusion / virtualisation / etc. are very really search terms on learnpipe. We have lots of vendors on learnpipe who offer vmware training. However, to strengthen our results still further, we would like to pull event / course / providers details directly from VMware.

I've been reviewing the Education section on VMware.com. The data that we require is there. However, I don't see a feed or api option that would enable us to pull data from you.

Can we pick this up over email?: john@learnpipe.com

regards, John

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