VMware

This Question is Answered

2 "helpful" answers available (6 pts)
8 Replies Last post: Mar 28, 2008 6:38 PM by tmcquaig  

Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client posted: Jan 15, 2008 12:41 AM

Click to view rvandalen's profile Novice
rvandalen
9 posts since
Oct 9, 2006
Hi All,

I installed the Converter Enterprise Plugin for the VC 2.5 client which looks to be installed ok. However when I go to the "installed" tab, en click the enable checkbox for Converter, it crashes the VI client without any messages. Tried already to uninstall and reinstall the plugin, but same behaviour.

Tried it on a colleagues workstation and it works ok there.

VI client+converter plugin installed on XP SP2.

Anyone any idea's ?

Regards,

Rene

Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

1. Jan 15, 2008 1:29 AM in response to: rvandalen
Click to view sgmess's profile Novice
sgmess
6 posts since
Nov 21, 2007
I had exactly the same problem and this was caused by a dll file confict, in my case I had an old version of the ssleay32.dll file in my windows\system32 directory. I removed the file and it now works correctly.

Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

2. Jan 15, 2008 3:33 AM in response to: sgmess
Click to view rvandalen's profile Novice
rvandalen
9 posts since
Oct 9, 2006

I tried that.... and indeed.... it worked......I wonder how you found out that this file was related....cause this seems like the typical needle in a haystack....

thanks a lot for your suggestion !

Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

3. Feb 11, 2008 9:43 AM in response to: rvandalen
Click to view robc.yk's profile Novice
robc.yk
26 posts since
Aug 20, 2007
Currently I have the plug in not-enabled because of the issue in the event there is also a bigger underlying problem we do not see. Do you know what this DLL you removed does? Was it removed as a suggestion from VMware support?

Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

4. Feb 11, 2008 10:13 AM in response to: robc.yk
Click to view sgmess's profile Novice
sgmess
6 posts since
Nov 21, 2007
ssleay32.dll is a dll from the OpenSSL project and is installed by some third party software including the VI Client Converter Plugin, it is not a standard Windows dll. I would suggest you move it from the windows/system32 and store it somewhere else, this will allow you to install the plugin and if you then find a piece of software that stops it is most likely because of this dll, and you can always move it back. I never contacted VMware support with this issue.

Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

6. Feb 13, 2008 6:10 AM in response to: depping
Click to view depping's profile Champion VMware Employees User Moderators
depping
3,153 posts since
Jan 17, 2005
I had the exact same issue today on another server... it's no coincidence anymore.

Duncan
My virtualisation blog:
http://www.yellow-bricks.com

Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

7. Mar 5, 2008 5:28 PM in response to: depping
Click to view tmcquaig's profile Novice
tmcquaig
6 posts since
Jul 17, 2006

I'm having the same problem. However on vista 64.

I can disable it and vc works fine. Enable and it crashes. Don't have an ssleay.dll anywhere else but the plugin directory.

Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

8. Mar 28, 2008 6:38 PM in response to: tmcquaig
Click to view tmcquaig's profile Novice
tmcquaig
6 posts since
Jul 17, 2006
I ended up fixing this by removing all of the ssleay.dll's I could find. It works now but I have an error with PSI which is a jabber client. VMWare support couldn't help much as VC 2.5 client is currently unsupported on Vista 64.

http://www.thesystemsengineer.com

Actions

VMware Beta Programs

Want to be Considered for Future Beta Programs?

Learn More

VMware Developer

Download SDKs, APIs, videos,
training, and more in the Developer community.

Learn More

Developer
Sample Code

Increase your developer productivity with VMware API sample code.

Learn More

VMworld
Sessions & Labs

Online access to the latest VMworld Sessions & Labs and online services.

Learn more

Purchase PSO Credits Online

Purchase credits to redeem training and consulting services online.

Buy Now

Community Hardware Software

View reported configurations or report your own.

Learn More

Only VMware ... Delivers Nexus 1000V

Ensure consistent, policy-based network capabilities to virtual machines across your data center.

Learn More

Communities