VMware Communities: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes

Up to Discussions in VI: ESX 3.0

This Question is Answered

2 "helpful" answers available (6 pts)

8 Replies Last post: Mar 28, 2008 6:38 PM by tmcquaig

Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client

Jan 15, 2008 12:41 AM

rvandalen 9 posts since
Oct 9, 2006

Hi All,

I installed the Converter Enterprise Plugin for the VC 2.5 client which looks to be installed ok. However when I go to the "installed" tab, en click the enable checkbox for Converter, it crashes the VI client without any messages. Tried already to uninstall and reinstall the plugin, but same behaviour.

Tried it on a colleagues workstation and it works ok there.

VI client+converter plugin installed on XP SP2.

Anyone any idea's ?

Regards,

Rene

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Jan 15, 2008 1:29 AM

sgmess 6 posts since
Nov 21, 2007

I had exactly the same problem and this was caused by a dll file confict, in my case I had an old version of the ssleay32.dll file in my windows\system32 directory. I removed the file and it now works correctly.

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Jan 15, 2008 3:33 AM

in response to: sgmess

rvandalen 9 posts since
Oct 9, 2006

I tried that.... and indeed.... it worked......I wonder how you found out that this file was related....cause this seems like the typical needle in a haystack....

thanks a lot for your suggestion !

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Feb 11, 2008 9:43 AM

in response to: rvandalen

robc.yk 26 posts since
Aug 20, 2007

Currently I have the plug in not-enabled because of the issue in the event there is also a bigger underlying problem we do not see. Do you know what this DLL you removed does? Was it removed as a suggestion from VMware support?

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Feb 11, 2008 10:13 AM

in response to: robc.yk

sgmess 6 posts since
Nov 21, 2007

ssleay32.dll is a dll from the OpenSSL project and is installed by some third party software including the VI Client Converter Plugin, it is not a standard Windows dll. I would suggest you move it from the windows/system32 and store it somewhere else, this will allow you to install the plugin and if you then find a piece of software that stops it is most likely because of this dll, and you can always move it back. I never contacted VMware support with this issue.

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Feb 11, 2008 10:15 AM

in response to: sgmess

depping 2,992 posts since
Jan 17, 2005 VMware

another possible solution:
http://www.yellow-bricks.com/2008/02/05/installing-the-converter-plugin-crashes-the-virtualcenter-client-part-ii/

Duncan
My virtualisation blog:
http://www.yellow-bricks.com

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Feb 13, 2008 6:10 AM

in response to: depping

depping 2,992 posts since
Jan 17, 2005 VMware

I had the exact same issue today on another server... it's no coincidence anymore.

Duncan
My virtualisation blog:
http://www.yellow-bricks.com

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Mar 5, 2008 5:28 PM

in response to: depping

tmcquaig 6 posts since
Jul 17, 2006

I'm having the same problem. However on vista 64.

I can disable it and vc works fine. Enable and it crashes. Don't have an ssleay.dll anywhere else but the plugin directory.

Reply Re: Enabling Converter Enterprise Plugin for the VC 2.5 client crashes client Mar 28, 2008 6:38 PM

in response to: tmcquaig

tmcquaig 6 posts since
Jul 17, 2006

I ended up fixing this by removing all of the ssleay.dll's I could find. It works now but I have an error with PSI which is a jabber client. VMWare support couldn't help much as VC 2.5 client is currently unsupported on Vista 64.

http://www.thesystemsengineer.com

Actions

View as PDF

Up to Discussions in VI: ESX 3.0