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10,937 Views 43 Replies Last post: Jan 7, 2009 8:05 AM by benny.hauk RSS
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devol_us Novice 11 posts since
Dec 11, 2007
Currently Being Moderated

Dec 13, 2007 5:10 PM

Also having problems with VirtualCenter 2.5 install.

I am also having a problem installing virtualcenter 2.5. This is on a clean windows server 2003 machine (32bit). I have tried installing as a user with local admin rights, and as the local administrator. Install works fine for virtualcenter but I get an error registering pluging components: 25085. Error 25085. Setup failed to register VMware Update Manager extension to VMware VirtualCenter Server: 172.17.0.81 (which is the static ip of my virtualcenter machine). Followed by Warning 25015 VMWARE Update manager could not be installed. It then fails on vmware converter enterprise with the same error. A slightly different error message though: "Internal Error 25089". Very helpful. Then I get: Warning 25038. VMWare Convertor Enterprise could not be installed.

 

Could this have something to do with the SSL certificates being used for virtualcenter? I keep getting errors when I log in using the virtual center client that the ssl certificate is self signed / doesn't have dns name in it, etc. The install goes all the way to to the point where it is registering.

 

Also, is there somewhere that I can look up what these error codes mean? I've searched and have not found any useful information.

lightfighter Enthusiast 108 posts since
Feb 4, 2005
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1. Dec 13, 2007 5:57 PM in response to: devol_us
Re: Also having problems with VirtualCenter 2.5 install.

I've seen these errors also, but I have had it install on some W2K3 servers fine and seen errors on others and I haven't been able to pinpoint it down to anything forsure yet

mclark Expert 360 posts since
Sep 9, 2005
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4. Dec 14, 2007 1:28 PM in response to: devol_us
Re: Also having problems with VirtualCenter 2.5 install.

 

I am having the exact same problem. I found out something that may or may not be useful in tracking this down. I won't be able to get back to it until next week, but maybe it will help someone help us in the meantime.

 

 

I went to the server itself, into a web browser on the server. I typed https://localhost, and I was immediately greeted with a page saying there was a problem with the certificate, but I continued and I got to the web access screen. However, if I typed in https://<servername>, nothing happened at all. So, by using "localhost" it seems the web access is being hit, but by using &lt;server name&gt;, or even &lt;server IP&gt;, nothing happens at all. I don't know why that is, because I am not a Tomcat expert, but it seems that this might be why the install fails. I tried to use localhost in the install, but then I got a warning telling me that if I did that external VI clients would not work, so I did not continue.

 

 

mcsooper Enthusiast 27 posts since
Nov 29, 2007
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7. Dec 15, 2007 11:08 AM in response to: devol_us
Re: Also having problems with VirtualCenter 2.5 install.

I was having this issue too. When asked for administator login/pass I specified our domain in the administrator login "domainname\useraccount" and the install took.

mclark Expert 360 posts since
Sep 9, 2005
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9. Dec 17, 2007 6:17 AM in response to: devol_us
Re: Also having problems with VirtualCenter 2.5 install.

It seems like spaces cause it grief too. I did have dashes and I removed them but it still failed. I then removed a space I had in there and it worked fine.

esiebert7625 Guru vExpert 6,880 posts since
Oct 23, 2006
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11. Dec 17, 2007 2:16 PM in response to: devol_us
Re: Also having problems with VirtualCenter 2.5 install.

 

There's a kb article on this...

 

 

VirtualCenter Consolidation service Usernames and Passwords must use only ASCII characters - http://kb.vmware.com/kb/1003096

 

 

 

 

Eric Siebert

VMware Communities User Moderator

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mclark Expert 360 posts since
Sep 9, 2005
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12. Dec 18, 2007 5:44 AM in response to: esiebert7625
Re: Also having problems with VirtualCenter 2.5 install.

 

I think that KB article either is not the same thing, is sort of misleading, or is not including everything. Because, AFAIK, spaces and dashes would be ASCII characters. That KB only talks about non-ASCII characters. Anyway, I believe this is a bug that needs to be fixed. Spaces and dashes are perfectly acceptable characters in passwords in Windows, and are used by some to make passwords more secure by allowing long, complete sentences to make an easily remembered but complex password.

 

 

SillyRegistra… Enthusiast 43 posts since
Dec 22, 2006
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14. Jan 2, 2008 7:16 AM in response to: devol_us
Re: Also having problems with VirtualCenter 2.5 install.

OK, I have been through this trhead and my installation problems persisted. I changed passwords, shortened them to 8 charactters, using only alpha-numeric, still the installation errors persisted.

 

I finally found it: my server has a service already listening on port 443...  VirtualCenter 2.5 now uses both port 80 AND 443 by default. If your VC server already binds 443 to some other application (which was a non-issue in VC 2.0 and below), then you hit the wall. The most obvious fact that tells you have this issue is this: when you start the VI client, you can loging using "localhost" but not the DNS name of your server. A quick look at the netstat command with VirtualCenter Server service stopped should also reveal port 443 in use.

 

The VI 2.5 client relies on ports 80, 443 and 902 (by default) to communicate with the VI server (but I can tell you that if port 443 is missing, you won't connect). I removed my other 443 port using application and everything came back to normal.

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