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1 2 Previous Next 23 Replies Last post: Jul 16, 2009 1:54 PM by ahmad21  

Update Manager cannot accept requests posted: Dec 13, 2007 6:08 AM

Click to view rdiphoorn's profile Enthusiast
rdiphoorn
49 posts since
Dec 16, 2004
Hi all,

I've installed Virtual Center 2.5, with Update Manager on the same server. Virtual Center has it's own database, Update manager also.

The databases are located on a other server. When I start the VI client, with the update manager plugin enabled, I get the error message which can be seen in the file I've included.

The databases are up&running, system DSN is correct. Clues anybody?

Attachments:
Tags: update_mgr

Re: Update Manager cannot accept requests

1. Dec 14, 2007 1:56 AM in response to: rdiphoorn
Click to view rdiphoorn's profile Enthusiast
rdiphoorn
49 posts since
Dec 16, 2004
Anybody?

Re: Update Manager cannot accept requests

2. Dec 17, 2007 3:29 AM in response to: rdiphoorn
Click to view rdiphoorn's profile Enthusiast
rdiphoorn
49 posts since
Dec 16, 2004
***Bump***

Re: Update Manager cannot accept requests

3. Dec 17, 2007 8:12 AM in response to: rdiphoorn
Click to view vpert's profile Enthusiast
vpert
43 posts since
Mar 2, 2007
...we are having exaclty the same problem as well - did a couple of reinstall's, moved the databases from a remote to the local server, installed each component manually......and so on - no changes at all.

Would be great if somebody you give some advise here....

rgds

Tom

Re: Update Manager cannot accept requests

4. Dec 17, 2007 12:58 PM in response to: rdiphoorn
Click to view wezo's profile Lurker
wezo
1 posts since
Jul 10, 2006
I changed the Logon account for the service "VMware Update Manager service" to the AD account (from local system account) which has access to my remote sql 2005 database for Virtual Center. This corrected the problem.

Re: Update Manager cannot accept requests

5. Dec 17, 2007 10:59 PM in response to: wezo
Click to view info@uniQconsulting.ch's profile Lurker
info@uniQcons…
1 posts since
Jul 24, 2006

thx - but this would mean that we need a "Windows Authentication" on the SQL Server....... and this is what we don't won't. Because in this case we would endup with AD Accounts for every application which has a SQL DB.

So if I get your solution the the issue right - the Update Manager is not able you use the entered SQL account for authentication. ...I guess this is a bug; not a feature.......

Tom

Re: Update Manager cannot accept requests

6. Dec 18, 2007 6:29 AM in response to: wezo
Click to view rdiphoorn's profile Enthusiast
rdiphoorn
49 posts since
Dec 16, 2004

I think this has something to do with the way the security policy is set on the windows server. A local system account is not granted to log on trough the network on the database server. Are you guys running Windows 2003 also? The trick wezo pointed out, works for me.

Re: Update Manager cannot accept requests

7. Dec 18, 2007 6:37 AM in response to: rdiphoorn
Click to view vpert's profile Enthusiast
vpert
43 posts since
Mar 2, 2007

We have on the same server the virtual center server running with access to the same SQL Server. So I figured it can't be an issue with the local system account; because it work for the "Virtual Center Server" to connect to the DB.


Re: Update Manager cannot accept requests

8. Dec 18, 2007 4:04 PM in response to: vpert
Click to view mike008's profile Enthusiast
mike008
95 posts since
Apr 7, 2004

I am having the same issue. I am using SQL authentication for the ODBC DSN but I tried to use a domain account for the service account but it made no difference. Anyone else have any luck with this problem?


Re: Update Manager cannot accept requests

9. Dec 27, 2007 5:14 PM in response to: rdiphoorn
Click to view mike008's profile Enthusiast
mike008
95 posts since
Apr 7, 2004

In typical WIndows application fashion, uninstalling and reinstalling update manager on the VC server resolved the issue for me.

Mike

Re: Update Manager cannot accept requests

10. Dec 27, 2007 6:50 PM in response to: info@uniQcons…
Click to view RParker's profile Champion
RParker
5,270 posts since
Dec 6, 2006

From this post, I can tell you are not a DBA. You need to talk to a SQL DBA about making a mixed mode login. The way you describe how you connect to the database, is incorrect. That's not how it works at all.

Get a qualified SQL database admin to help you, and they can explain how it will work.

Re: Update Manager cannot accept requests

11. Jan 30, 2008 3:36 PM in response to: RParker
Click to view srbush's profile Enthusiast
srbush
41 posts since
Feb 14, 2007

I am also having this issue.

I am using a single DB for both VC & UM.

VC works like a charm, but UM, while it installs without giving an error, gives me the same error messgae when I try to enable the plugin in VC. I have tried unsintall/reinstall several times with no luck.

I am using the same SQL account for both. So why would it work for VC and not for UM?

Any suggestions?

Thanks.

r/


Re: Update Manager cannot accept requests

12. Mar 27, 2008 5:35 AM in response to: srbush
Click to view Eric Perron's profile Lurker
Eric Perron
1 posts since
Apr 24, 2006

Uninstall - reinstall but make sure to change the proxy settings to the EXACT proxy

By default, our installation entered something like https=ourproxy;8080. Not sure where the Update Manager got these entry from...

We've just deleted every entry, type "ourproxy" and the port number 8080. It starts working at that point

Sorry for my poor english!

Re: Update Manager cannot accept requests

13. Mar 31, 2008 1:40 PM in response to: Eric Perron
Click to view laura_g's profile Lurker
laura_g
1 posts since
Mar 31, 2008

For us it was the number of max database connections in vci-integrity.xml - 80 by default:

<database>
<initialConnections>80</initialConnections>
<maxConnections>80</maxConnections>
</database>

It was busting the number of max connections specified in the Oracle init file.
With a lower setting we don't have this problem anymore.


Re: Update Manager cannot accept requests

14. Apr 9, 2008 11:12 AM in response to: Eric Perron
Click to view Lockwood's profile Enthusiast
Lockwood
69 posts since
Feb 4, 2005
Thanks Eric -- you saved the day!
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