Unable to install VMware Player - Windows XP Home SP2 (French)

[nicoletti]

Hello,

I'm trying to install VMware Player v 2.01 build 55017 on my Windows XP Home SP2 (French) but when I click on the install .exe file, the GUI installation appears for just 1 second and it closes immediatly after without any error.

I found a log file vminst.log_20070930_163932_Failed.log on the folder C:\Documents and Settings\MyUser\Local Settings\Temp with this informations :

#########################################

BootStrapper: 09/30/07 16:39:32 Begin Logging

BootStrapper: 09/30/07 16:39:32 we are running from --> C:\Inst\VMware-player-2.0.1-55017.exe

BootStrapper: 09/30/07 16:39:32 lpName = OPERATION, lpBuf = INSTALLUPD

BootStrapper: 09/30/07 16:39:32 lpName = PRODUCTNAME, lpBuf = VMware Player

BootStrapper: 09/30/07 16:39:32 lpName = PRODUCTCODE, lpBuf = {A53A11CB-0095-498F-86BD-A15E8A86F405}

BootStrapper: 09/30/07 16:39:32 lpName = LANGUAGES, lpBuf = 1033 1041

BootStrapper: 09/30/07 16:39:32 lpName = VM_DATABASE, lpBuf = VMware Player.msi

BootStrapper: 09/30/07 16:39:32 lpName = SFXINSERT, lpBuf = 733184

BootStrapper: 09/30/07 16:39:32 lpName = VMIOPTION, lpBuf =

BootStrapper: 09/30/07 16:39:32 lpName = MINIMUM_MSI, lpBuf = 200

BootStrapper: 09/30/07 16:39:32 lpName = INSTMSIW, lpBuf = instmsiw.exe

BootStrapper: 09/30/07 16:39:32 lpName = PROPERTIES NOT FOUND

BootStrapper: 09/30/07 16:39:32 lpName = OLDCODES, lpBuf = {31799B14-B3E7-4522-B393-6206C03EC5D3};{A53A11CB-0095-498F-86BD-A15E8A86F405}

BootStrapper: 09/30/07 16:39:32 lpName = HELPER_UI NOT FOUND

BootStrapper: 09/30/07 16:39:32 bWin9X = FALSE, bAdmin = TRUE

BootStrapper: 09/30/07 16:39:32 UI thread started successfully

BootStrapper: 09/30/07 16:39:32 languageID found on system is 4108

BootStrapper: 09/30/07 16:39:32 Total unpacked size will be 180568205

BootStrapper: 09/30/07 16:39:32 Extracting setup files to "C:\DOCUME_{1\Administrator\LOCALS}1\Temp\{A53A11CB-0095-498F-86BD-A15E8A86F405}~setup\"

BootStrapper: 09/30/07 16:39:32 FreeBytes: 58096107520 Needed Bytes: 371622170

BootStrapper: 09/30/07 16:39:32 --> instmsiw.exe

BootStrapper: 09/30/07 16:39:32 --> VMware Player.msi

################################################################

I also tried to execute the .msi install file VMware Player.msi directly from the folder "C:\DOCUME_{1\Administrator\LOCALS}1\Temp\{A53A11CB-0095-498F-86BD-A15E8A86F405}~setup\"

but I get the following error :

ERROR 1311: Source file not found "C:\DOCUME_{1\Administrator\LOCALS}1\Temp\{A53A11CB-0095-498F-86BD-A15E8A86F405}~setup\V2V.cab".

For information :

- The service Windows Installer is already started

- Tried to remove all files and folders from C:\WINDOWS\Temp and C:\Documents and Settings\MyUser\Local Settings\Temp, and install again but the problem continues.

Thanks a lot for any help!

Regds

[martexx]

the same here notting installs it just says configuring windows installer and then noting.

i downloaden 2 version sbut both have the problem

[rsa911]

do you have a custom user named "administrator" on your french XP ?

normally the user is called "administrateur" so I expect something like "C:\DOCUME_{1\Administrateur" instead of "C:\DOCUME}1\Administrator"

[nicoletti]

Thanks for your reply.

I've created myself a user named 'Administrator' in order to debug the installation because the VM Player is in English.

In fact, the user 'Administrateur' is disabled in XP Home Edition and I could not enable him nor login with. Maybe it's possible to enable it by modifying the registry, but I preferred to create an 'Administrator' .

Are you having the same troubles to install it as me and martexx?

[martexx]

th eproblem remains.. installing as admin has no effect.

Or the package is corupt (but i downloaded 3 versions) or the windows installer version on our computers is not suitable for this

package. This seems the only logical option because else one of us should be able to install a previous version

We just need to wait before more of these error occur. Thinking i got an up to date system just wait until other people got the same version.

When a lot off people experience this problem it wil be solved

my windows installer version on win xp prof version 2002 service pack is

2 3.1.4000.4039

[nicoletti]

martexx,

I managed to install the VMplayer 2.01 (last build), but you have to do some manual manipluations :

1.) restart Windows on Safe Mode , press F8 on boot

2.) log with an user that have Admin rights

3.) Launch the VMplayer installer

4.) It will uncompress ALL files on your folder C:\Documen~1\YourUser\Local Settings\Temp\{A98B4-B56D2.......}

5.) At the end of the installation you will receive a error like "You can not install applications on Safe Mode"

6.) DON'T CLICK OK, leave this error message open!

7.) While the message is open, go to the folder created on step 4 ( C:\Documen~1\YourUser\Local Settings\Temp\{A98B4-B56D2.......} ) , copy ALL files and paste on another folder, like C:\Install

8.) Click OK on the error message, this will automatically empty the folder C:\Documen~1\YourUser\Local Settings\Temp\{A98B4-B56D2.......}

9.) Restart Windows on normal mode

10.) Go to the folder where you copy ALL the uncompressed files ( C:\Install , on this case)

11.) Launch "Vmware Player.msi"

12.) You have now VMplayer installed on your Windows box!

Cheers

[martexx]

thanks for the advice

Ill wont use it because it is a hassle and im tirred.

besides it is not my usual way of doing things on a windoes box

But thanks anyway

[nicoletti]

I understand.

If you want some people having the same problem as us, just check these posts :

Cheers

[clovepower]

Same issue with Windows XP Pro English:

BootStrapper: 12/29/07 10:41:43 Begin Logging

BootStrapper: 12/29/07 10:41:43 we are running from --> C:\TEMP\VMware-player-2.0.2-59824.exe

BootStrapper: 12/29/07 10:41:43 lpName = OPERATION, lpBuf = INSTALLUPD

BootStrapper: 12/29/07 10:41:43 lpName = PRODUCTNAME, lpBuf = VMware Player

BootStrapper: 12/29/07 10:41:43 lpName = PRODUCTCODE, lpBuf = {A53A11EA-0095-493F-86FA-A15E8A86A405}

BootStrapper: 12/29/07 10:41:43 lpName = LANGUAGES, lpBuf = 1033 1041

BootStrapper: 12/29/07 10:41:43 lpName = VM_DATABASE, lpBuf = VMware Player.msi

BootStrapper: 12/29/07 10:41:43 lpName = SFXINSERT, lpBuf = 733184

BootStrapper: 12/29/07 10:41:43 lpName = VMIOPTION, lpBuf =

BootStrapper: 12/29/07 10:41:43 lpName = MINIMUM_MSI, lpBuf = 200

BootStrapper: 12/29/07 10:41:43 lpName = INSTMSIW, lpBuf = instmsiw.exe

BootStrapper: 12/29/07 10:41:43 lpName = PROPERTIES NOT FOUND

BootStrapper: 12/29/07 10:41:43 lpName = OLDCODES, lpBuf = {31799B14-B3E7-4522-B393-6206C03EC5D3};{A53A11EA-0095-493F-86FA-A15E8A86A405}

BootStrapper: 12/29/07 10:41:43 lpName = HELPER_UI NOT FOUND

BootStrapper: 12/29/07 10:41:43 bWin9X = FALSE, bAdmin = TRUE

[clovepower]

Happens also wito 2.0 and 1.0.4 versions.

It is strange b/c it WAS running before...I had different versions installed on my machine, different versions and all was working.

[benson]

Hi Nicoletti,

I install the VMware player on XP. I also encounter the installation problem before, and it was fixed following your procedure. It's work, and thanks a lot.

However, after installation completed and rebooted as its recommendation, I double click the VMware Player icon on the desktop, but nothing happen, even I directly execute "vmplayer.exe" under "C:\Program Files\VMware\VMware Player".

Could you please advise me how to fix this proble. and why this problem happen?

Best regards,

Benson

[nicoletti]

Hi Benson,

Sorry to inform you but, after I installed VMware Player on Windows Safe

Mode, I ran it correctly only twice on the Normal Mode.

Furthermore, when I ran it, I needed to

use -[TAB] combination to select the VMPlayer window that was hidden at

very left side of my desktop window, and then use the right arrow on the keyboard

in order to bring the VMPlayer window from the left side into the front of my desktop.... yes

I know that it's a very strange behavior . So I decided to switch from Windows to Linux (Ubuntu and SuSE) and could install and use VMPlayer with no errors no problems on both distro !

My fix for this issue was using VMPlayer on Linux.

Hope this help,

Regards, nicoletti

http://www.quedesinfo.com

[benson]

Hello Nicoletti,

Thanks for your reply.

I still could not run it even using ALT-TAB to find it, but it is not in the

list.

Anyway, I recovery it by ghost files to former version and reinstall the

VMplayer, then anything is solved.

Best regards,

Benson

[nicoletti]

Hello,

Great news from this post: !

Following the instructions from , I killed the process FixCamera.exe and everything works fine!

I'm now running my VM on Windows XP Home SP" French!

Thanks to ktslwy,

Nicoletti

[benson]

Hello Nicoletti,

That's great!

I follow your suggestion to delete FixCamera.exe process from Windows Task manager,

then VMplayer is running.

I remember that the VMplayer didn't work after I install web-camera driver in new year holiday.I am now running VM on WIX XP professional SP2 with traditional chinese version.

Anyway, thanks you suggestion again.

Best regards,

Benson

[aliza]

Thank to you!! it works!!!

[nicoletti]

Just delete the process "FixCamera.exe" on Task Manager before installing or running VMPlayer.