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16 Replies Last post: Mar 10, 2008 11:08 AM by nicoletti

Unable to install VMware Player - Windows XP Home SP2 (French)

Oct 1, 2007 5:15 AM

nicoletti 10 posts since
Sep 30, 2007

Hello,

I'm trying to install VMware Player v 2.01 build 55017 on my Windows XP Home SP2 (French) but when I click on the install .exe file, the GUI installation appears for just 1 second and it closes immediatly after without any error.

I found a log file vminst.log_20070930_163932_Failed.log on the folder C:\Documents and Settings\MyUser\Local Settings\Temp with this informations :

#########################################

BootStrapper: 09/30/07 16:39:32 Begin Logging
BootStrapper: 09/30/07 16:39:32 Info we are running from --> C:\Inst\VMware-player-2.0.1-55017.exe

BootStrapper: 09/30/07 16:39:32 Resource lpName = OPERATION, lpBuf = INSTALLUPD

BootStrapper: 09/30/07 16:39:32 Resource lpName = PRODUCTNAME, lpBuf = VMware Player

BootStrapper: 09/30/07 16:39:32 Resource lpName = PRODUCTCODE, lpBuf = {A53A11CB-0095-498F-86BD-A15E8A86F405}

BootStrapper: 09/30/07 16:39:32 Resource lpName = LANGUAGES, lpBuf = 1033 1041

BootStrapper: 09/30/07 16:39:32 Resource lpName = VM_DATABASE, lpBuf = VMware Player.msi

BootStrapper: 09/30/07 16:39:32 Resource lpName = SFXINSERT, lpBuf = 733184

BootStrapper: 09/30/07 16:39:32 Resource lpName = VMIOPTION, lpBuf =

BootStrapper: 09/30/07 16:39:32 Resource lpName = MINIMUM_MSI, lpBuf = 200

BootStrapper: 09/30/07 16:39:32 Resource lpName = INSTMSIW, lpBuf = instmsiw.exe

BootStrapper: 09/30/07 16:39:32 Resource lpName = PROPERTIES NOT FOUND

BootStrapper: 09/30/07 16:39:32 Resource lpName = OLDCODES, lpBuf = {31799B14-B3E7-4522-B393-6206C03EC5D3};{A53A11CB-0095-498F-86BD-A15E8A86F405}

BootStrapper: 09/30/07 16:39:32 Resource lpName = HELPER_UI NOT FOUND

BootStrapper: 09/30/07 16:39:32 Info bWin9X = FALSE, bAdmin = TRUE

BootStrapper: 09/30/07 16:39:32 Info UI thread started successfully
BootStrapper: 09/30/07 16:39:32 Info languageID found on system is 4108
BootStrapper: 09/30/07 16:39:32 Info Total unpacked size will be 180568205

BootStrapper: 09/30/07 16:39:32 Info Extracting setup files to "C:\DOCUME~1\Administrator\LOCALS~1\Temp{A53A11CB-0095-498F-86BD-A15E8A86F405}~setup\"

BootStrapper: 09/30/07 16:39:32 Info FreeBytes: 58096107520 Needed Bytes: 371622170

BootStrapper: 09/30/07 16:39:32 --> instmsiw.exe 1822520

BootStrapper: 09/30/07 16:39:32 --> VMware Player.msi 8088064

################################################################

I also tried to execute the .msi install file VMware Player.msi directly from the folder "C:\DOCUME~1\Administrator\LOCALS~1\Temp{A53A11CB-0095-498F-86BD-A15E8A86F405}~setup\"

but I get the following error :

ERROR 1311: Source file not found "C:\DOCUME~1\Administrator\LOCALS~1\Temp{A53A11CB-0095-498F-86BD-A15E8A86F405}~setup\V2V.cab".

For information :

- The service Windows Installer is already started

- Tried to remove all files and folders from C:\WINDOWS\Temp and C:\Documents and Settings\MyUser\Local Settings\Temp, and install again but the problem continues.

Thanks a lot for any help!

Regds

Tags: vmplayer, xp

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Oct 8, 2007 9:41 AM

martexx 3 posts since
Oct 8, 2007

the same here notting installs it just says configuring windows installer and then noting.

i downloaden 2 version sbut both have the problem

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Oct 9, 2007 4:22 AM

rsa911 1,877 posts since
Aug 3, 2007

do you have a custom user named "administrator" on your french XP ?

normally the user is called "administrateur" so I expect something like "C:\DOCUME~1\Administrateur" instead of "C:\DOCUME~1\Administrator"

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Oct 9, 2007 12:58 PM

in response to: rsa911

nicoletti 10 posts since
Sep 30, 2007

Thanks for your reply.

I've created myself a user named 'Administrat*or*' in order to debug the installation because the VM Player is in English.

In fact, the user 'Administrat*eur*' is disabled in XP Home Edition and I could not enable him nor login with. Maybe it's possible to enable it by modifying the registry, but I preferred to create an 'Administrat*or*' .

Are you having the same troubles to install it as me and martexx?

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Oct 9, 2007 1:19 PM

in response to: nicoletti

martexx 3 posts since
Oct 8, 2007

th eproblem remains.. installing as admin has no effect.

Or the package is corupt (but i downloaded 3 versions) or the windows installer version on our computers is not suitable for this

package. This seems the only logical option because else one of us should be able to install a previous version

We just need to wait before more of these error occur. Thinking i got an up to date system just wait until other people got the same version.

When a lot off people experience this problem it wil be solved

my windows installer version on win xp prof version 2002 service pack is

2 3.1.4000.4039

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Oct 9, 2007 2:23 PM

in response to: martexx

nicoletti 10 posts since
Sep 30, 2007

martexx,

I managed to install the VMplayer 2.01 (last build), but you have to do some manual manipluations :

1.) restart Windows on Safe Mode , press F8 on boot

2.) log with an user that have Admin rights

3.) Launch the VMplayer installer

4.) It will uncompress ALL files on your folder C:\Documen~1\YourUser\Local Settings\Temp{A98B4-B56D2.......}

5.) At the end of the installation you will receive a error like "You can not install applications on Safe Mode"

6.) DON'T CLICK OK, leave this error message open!

7.) While the message is open, go to the folder created on step 4 ( C:\Documen~1\YourUser\Local Settings\Temp{A98B4-B56D2.......} ) , copy ALL files and paste on another folder, like C:\Install

8.) Click OK on the error message, this will automatically empty the folder C:\Documen~1\YourUser\Local Settings\Temp{A98B4-B56D2.......}

9.) Restart Windows on normal mode

10.) Go to the folder where you copy ALL the uncompressed files ( C:\Install , on this case)

11.) Launch "Vmware Player.msi"

12.) You have now VMplayer installed on your Windows box!

Cheers

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Oct 9, 2007 3:08 PM

in response to: nicoletti

martexx 3 posts since
Oct 8, 2007

thanks for the advice

Ill wont use it because it is a hassle and im tirred.
besides it is not my usual way of doing things on a windoes box

But thanks anyway

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Oct 9, 2007 3:39 PM

in response to: martexx

nicoletti 10 posts since
Sep 30, 2007

I understand.

If you want some people having the same problem as us, just check these posts : VM6 installation @ WinXP-SP2

vm player installation problem!

Cheers

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Dec 29, 2007 1:47 AM

clovepower 2 posts since
Dec 29, 2007

Same issue with Windows XP Pro English:

BootStrapper: 12/29/07 10:41:43 Begin Logging
BootStrapper: 12/29/07 10:41:43 Info we are running from --> C:\TEMP\VMware-player-2.0.2-59824.exe

BootStrapper: 12/29/07 10:41:43 Resource lpName = OPERATION, lpBuf = INSTALLUPD

BootStrapper: 12/29/07 10:41:43 Resource lpName = PRODUCTNAME, lpBuf = VMware Player

BootStrapper: 12/29/07 10:41:43 Resource lpName = PRODUCTCODE, lpBuf = {A53A11EA-0095-493F-86FA-A15E8A86A405}

BootStrapper: 12/29/07 10:41:43 Resource lpName = LANGUAGES, lpBuf = 1033 1041

BootStrapper: 12/29/07 10:41:43 Resource lpName = VM_DATABASE, lpBuf = VMware Player.msi

BootStrapper: 12/29/07 10:41:43 Resource lpName = SFXINSERT, lpBuf = 733184

BootStrapper: 12/29/07 10:41:43 Resource lpName = VMIOPTION, lpBuf =

BootStrapper: 12/29/07 10:41:43 Resource lpName = MINIMUM_MSI, lpBuf = 200

BootStrapper: 12/29/07 10:41:43 Resource lpName = INSTMSIW, lpBuf = instmsiw.exe

BootStrapper: 12/29/07 10:41:43 Resource lpName = PROPERTIES NOT FOUND

BootStrapper: 12/29/07 10:41:43 Resource lpName = OLDCODES, lpBuf = {31799B14-B3E7-4522-B393-6206C03EC5D3};{A53A11EA-0095-493F-86FA-A15E8A86A405}

BootStrapper: 12/29/07 10:41:43 Resource lpName = HELPER_UI NOT FOUND

BootStrapper: 12/29/07 10:41:43 Info bWin9X = FALSE, bAdmin = TRUE

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Dec 29, 2007 3:47 AM

in response to: clovepower

clovepower 2 posts since
Dec 29, 2007

Happens also wito 2.0 and 1.0.4 versions.

It is strange b/c it WAS running before...I had different versions installed on my machine, different versions and all was working.

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Jan 2, 2008 4:32 AM

in response to: nicoletti

benson 3 posts since
Jan 2, 2008

Hi Nicoletti,
I install the VMware player on XP. I also encounter the installation problem before, and it was fixed following your procedure. It's work, and thanks a lot.
However, after installation completed and rebooted as its recommendation, I double click the VMware Player icon on the desktop, but nothing happen, even I directly execute "vmplayer.exe" under "C:\Program Files\VMware\VMware Player".
Could you please advise me how to fix this proble. and why this problem happen?

Best regards,
Benson

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Jan 3, 2008 8:18 AM

in response to: benson

nicoletti 10 posts since
Sep 30, 2007

Hi Benson,

Sorry to inform you but, after I installed VMware Player on Windows Safe
Mode, I ran it correctly only twice on the Normal Mode.

Furthermore, when I ran it, I needed to
use ALT-TAB combination to select the VMPlayer window that was hidden at
very left side of my desktop window, and then use the right arrow on the keyboard
=> in order to bring the VMPlayer window from the left side into the front of my desktop.... yes
I know that it's a very strange behavior . So I decided to switch from Windows to Linux (Ubuntu and SuSE) and could install and use VMPlayer with no errors no problems on both distro !

My fix for this issue was using VMPlayer on Linux.

Hope this help,

Regards, nicoletti
http://www.quedesinfo.com

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Jan 3, 2008 11:52 PM

in response to: nicoletti

benson 3 posts since
Jan 2, 2008

Hello Nicoletti,
Thanks for your reply.
I still could not run it even using ALT-TAB to find it, but it is not in the
list.
Anyway, I recovery it by ghost files to former version and reinstall the
VMplayer, then anything is solved.

Best regards,
Benson

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Jan 8, 2008 4:26 AM

in response to: benson

nicoletti 10 posts since
Sep 30, 2007

Hello,

Great news from this post: Re: VM6 installation @ WinXP-SP2 !

Following the instructions from ktslwy , I killed the process FixCamera.exe and everything works fine!

I'm now running my VM on Windows XP Home SP" French!

Thanks to ktslwy,

Nicoletti

http://www.quedesinfo.com

Reply Re: Unable to install VMware Player - Windows XP Home SP2 (French) Jan 8, 2008 7:51 AM

in response to: nicoletti

benson 3 posts since
Jan 2, 2008

Hello Nicoletti,
That's great!
I follow your suggestion to delete FixCamera.exe process from Windows Task manager,
then VMplayer is running.
I remember that the VMplayer didn't work after I install web-camera driver in new year holiday.I am now running VM on WIX XP professional SP2 with traditional chinese version.
Anyway, thanks you suggestion again.

Best regards,
Benson

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