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ericni

ericni's Profile

  • Name: Eric 
  • Email: (Private)
  • Member Since: Oct 19, 2006
  • Last Logged In: Nov 16, 2009 11:20 AM
  • Status Level: Enthusiast Enthusiast (191 points)
  • VMware Employee: VMware Yes
  • Location: Palo Alto, California
  • Occupation: Director Web Marketing
  • Signature: Make a difference

ericni's Latest Content

It's been about 2 years since we introduced a re-designed website with an entire new look. It was an incredible struggle for the team to make that happen back in 2007. This year, we did a new design, and we spent about 2 months to re-work the design of communities.vmware.com.

The team did an excellent job, and this time it was smooth. I personally like the new look, and it tends to be easier to navigate. It will be interesting to see what the reaction to this is. We didn't change much functionality, just some navigation behavior and new content boxes on landing pages.

I would say, we are all much more aware of the requirements for doing major redesigns.

Eric Nielsen


Director, Web Communities.

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Just a short note to let people know that at 8:00pm Pacifc we are taking the site down for 10-20 minutes to make some configuration changes to our network switches. This should help stability and performance.

Sorry for this scheduled outage, we won't be long.


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Today was a better day... the team worked hard and every day we seem to make progress. This was the first day I've seen where we were able to focus on more then just stability and speed. We upgraded multiple times today and fixed what I hope to be the last big performance related issues. We are continuing to work on performance... but believe we are solving the big issues.

We have also started working on the list of useability changes that some of our active community members have supplied us. It was actually a pleasure for most of us to get some cycles to work on real usability enhancements, not just performance debugging.

It was also a pleasure to see over 240 users logged in during the day, this is also the average number of users we typically had seen before we started the upgrade last thursday. It was good to see that we were handling the load without seeing serious system regression. Most people reported better performance, even though we were reaching record people online.

Tomorrow we would like to hear from people who are still seeing lag times of more then 15 seconds. Possibly John T. will setup a document that people can edit with a line entry. (Time of Day, Symptom, City/Country). It is hard for us to know for sure if we have bugs worked out of the system. Time of day is important because we need to align this with any restarts. We are hoping to have fewer and fewer of these.

Thanks again for all the people who have worked on the site, given us feedback and allowed us to continue improving the environment.

EricNi25

Web Communities Team


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