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1 2 Previous Next 25 Replies Last post: Jun 17, 2008 10:23 AM by wila

System error posted: Jun 13, 2008 2:36 AM

wila

3,266 posts since
Jun 27, 2006

Hi,

As replied to Peter_VM's thread, the forums aint OK right now. Well at least not from accessing them down here.
Opening the vmx thread a few lines down took over 20 seconds (I counted this time)
When I went to read the forum blog and clicked on "watch" i got the following stack trace:


System Error

We're sorry but a serious error has occurred in the system. If you are a system administrator please click "more details" below for more information about this error.
More Details

    * Status Code: 500
    * Exception Type: null
    * Error Message:
    * Request URI: /community/vmtn/suggest
    * Stack Trace:
          o com.jivesoftware.base.database.dao.DAOContextFactory.getDAOContext(DAOContextFactory.java:71)
          o com.jivesoftware.community.impl.QueryCache.getBlock(QueryCache.java:125)
          o com.jivesoftware.community.impl.DbCommunity.getThreads(DbCommunity.java:943)
          o com.jivesoftware.community.proxy.CommunityProxy.getThreads(CommunityProxy.java:328)
          o com.jivesoftware.community.action.CommunityAction.execute(CommunityAction.java:177)
          o sun.reflect.GeneratedMethodAccessor672.invoke(Unknown Source)
          o sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
          o java.lang.reflect.Method.invoke(Method.java:585)
          o com.opensymphony.xwork.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:358)
          o com.opensymphony.xwork.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:218)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:192)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.FlashInterceptor.intercept(FlashInterceptor.java:40)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175)
          o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)
          o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.JiveIOCInterceptor.intercept(JiveIOCInterceptor.java:694)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.action.LocaleInterceptor.intercept(LocaleInterceptor.java:71)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:42)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.AuthInterceptor.intercept(AuthInterceptor.java:60)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:49)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)
          o com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)
          o com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
          o com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
          o com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.community.web.filter.PresenceFilter.doFilter(PresenceFilter.java:106)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
          o org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
          o org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
          o org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
          o org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:563)
          o org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
          o org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
          o org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
          o org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584)
          o org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
          o java.lang.Thread.run(Thread.java:595)
    * java.lang.IllegalStateException: could not create DAOContext

It's not pretty is it?

--
Wil

Tags: unstable, forums

Re: System error

1. Jun 13, 2008 2:40 AM

in response to: wila

wila

3,266 posts since
Jun 27, 2006

When I just opened the vmx thread again it opened in like 5 seconds.
This basically describes how the forums work right now. Sometimes they are "reasonable" and sometimes flat out not OK and erratic.
I can't be the only one that has this experience.

--
Wil

Re: System error

2. Jun 13, 2008 2:45 AM

in response to: wila

oreeh

9,872 posts since
Nov 30, 2005

VMware is already aware of the problem. I assume you'll get some more details from Robert when he's online again.

Re: System error

3. Jun 13, 2008 2:58 AM

in response to: oreeh

wila

3,266 posts since
Jun 27, 2006

Oliver,

Well I wasn't seeing any notes of that on the communities blog, so thought it might help if i started yakking again. (one would almost think I enjoy complaining

)
The thing is that it sometimes works OK as well, it s a bit weird.

thanks,

Wil

Re: System error

4. Jun 13, 2008 3:04 AM

in response to: wila

oreeh

9,872 posts since
Nov 30, 2005

Well I wasn't seeing any notes of that on the communities blog, so thought it might help if i started yakking again.

There's a thread in the moderator area dealing with it. You are right it should have been mentioned in a "public" area as well.

(one would almost think I enjoy complaining

)

No comment

The thing is that it sometimes works OK as well, it s a bit weird.

It has to do with a stage server / mirror server that Google crawls.
Looks like sometimes a user gets redirected to this server instead of the production servers.

Re: System error

5. Jun 13, 2008 7:32 AM

in response to: oreeh

RDellimmagine

1,678 posts since
Jul 19, 2004

There were some intermittent stability issues with some shared infrastructure yesterday that the VMware Communities application runs on. That's why it was working ok sometimes and not working ok other times. I had thought it was resolved when I left the office last night, so I didn't post about it, but apparently not. I've alerted my technical folks about this.

The issue Oliver refers to is a different one. We had a couple of cases where non-production content got into the Akamai cache. This happened because Google crawls a mirrored site to prevent the Google crawls from overloading the production server, and that crawling process adds pages to the cache. The mirror site got populated with some non-production code, which then showed up only when Akamai served cached pages. This problem was short-lived, since the caches clear after 1 hour; and now we've refreshed our mirrored site from production, so that shouldn't happen again.

Robert

Robert Dell'Immagine, Director of VMware Communities

Re: System error

6. Jun 14, 2008 4:54 AM

in response to: RDellimmagine

Peter_vm

9,058 posts since
Feb 1, 2006

RDellimmagine wrote:
... The mirror site got populated with some non-production code, which then showed up only when Akamai served cached pages. This problem was short-lived, since the caches clear after 1 hour; and now we've refreshed our mirrored site from production, so that shouldn't happen again.

Unless that mirror site gets populated with "some non-production code" again.
Do you know why it got populated in such way?

Re: System error

7. Jun 14, 2008 5:12 AM

in response to: RDellimmagine

wila

3,266 posts since
Jun 27, 2006

OK, great to hear you guys are already aware of the problem and trying to resolve it.

I've seen both issues several times down here, so I"ll keep an eye on it and when it happens again will report back here, if not.. I'll close this thread in a week.

--
Wil

Message was edited by: wila, oops, assigning the correct button closes the thread automatically nowadays, I'll report back either way.

Re: System error

8. Jun 14, 2008 9:19 AM

in response to: Peter_vm

RDellimmagine

1,678 posts since
Jul 19, 2004

Yes, it was a process issue that we are resolving by separating the Google mirror from the stage server. Regards, Robert

Re: System error

9. Jun 15, 2008 2:37 AM

in response to: wila

wila

3,266 posts since
Jun 27, 2006

Hi,

I was about to write in that I had never seen the error again and then clicked on the "last post" link in this thread.
Poofff.... the same system error, thread not found issue comes back. Murphy's law eh?

For the rest the forums seem to be fine now, although I do get the occasional > 1 minute load time even on simple threads.
Then a minute later another page is loaded in 5 seconds.... weird.
--
Wil

Re: System error

10. Jun 15, 2008 2:44 AM

in response to: wila

wila

3,266 posts since
Jun 27, 2006

It just happened like 6 times in a row.... then followed up by this....


System Error

We're sorry but a serious error has occurred in the system. If you are a system administrator please click "more details" below for more information about this error.
More Details

    * Status Code: 500
    * Exception Type: null
    * Error Message:
    * Request URI: /community/vmtn/suggest/newsite
    * Stack Trace:
          o freemarker.ext.beans.OverloadedMethodModel.exec(OverloadedMethodModel.java:134)
          o freemarker.core.MethodCall._getAsTemplateModel(MethodCall.java:93)
          o freemarker.core.Expression.getAsTemplateModel(Expression.java:89)
          o freemarker.core.DefaultToExpression._getAsTemplateModel(DefaultToExpression.java:199)
          o freemarker.core.Expression.getAsTemplateModel(Expression.java:89)
          o freemarker.core.Assignment.accept(Assignment.java:90)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.MixedContent.accept(MixedContent.java:92)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.Macro$Context.runMacro(Macro.java:164)
          o freemarker.core.Environment.visit(Environment.java:537)
          o freemarker.core.UnifiedCall.accept(UnifiedCall.java:128)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.MixedContent.accept(MixedContent.java:92)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.ConditionalBlock.accept(ConditionalBlock.java:79)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.MixedContent.accept(MixedContent.java:92)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:160)
          o freemarker.core.Environment.visit(Environment.java:351)
          o freemarker.core.IteratorBlock.accept(IteratorBlock.java:95)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.MixedContent.accept(MixedContent.java:92)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.Macro$Context.runMacro(Macro.java:164)
          o freemarker.core.Environment.visit(Environment.java:537)
          o freemarker.core.UnifiedCall.accept(UnifiedCall.java:128)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.MixedContent.accept(MixedContent.java:92)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.IfBlock.accept(IfBlock.java:82)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.MixedContent.accept(MixedContent.java:92)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.IfBlock.accept(IfBlock.java:82)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.MixedContent.accept(MixedContent.java:92)
          o freemarker.core.Environment.visit(Environment.java:196)
          o freemarker.core.Environment.process(Environment.java:176)
          o freemarker.template.Template.process(Template.java:232)
          o com.opensymphony.webwork.views.freemarker.FreemarkerResult.doExecute(FreemarkerResult.java:153)
          o com.jivesoftware.community.web.webwork.FreemarkerResult.doExecute(FreemarkerResult.java:130)
          o com.opensymphony.webwork.dispatcher.WebWorkResultSupport.execute(WebWorkResultSupport.java:143)
          o com.opensymphony.xwork.DefaultActionInvocation.executeResult(DefaultActionInvocation.java:313)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:208)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.FlashInterceptor.intercept(FlashInterceptor.java:40)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:175)
          o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:115)
          o com.opensymphony.xwork.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:86)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.JiveObjectLoaderInterceptor.intercept(JiveObjectLoaderInterceptor.java:55)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.webwork.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:171)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:151)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.JiveIOCInterceptor.intercept(JiveIOCInterceptor.java:694)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.action.LocaleInterceptor.intercept(LocaleInterceptor.java:71)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.JiveLoginInterceptor.intercept(JiveLoginInterceptor.java:42)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.AuthInterceptor.intercept(AuthInterceptor.java:60)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.AroundInterceptor.intercept(AroundInterceptor.java:31)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:186)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.jivesoftware.community.web.webwork.ModuleCheckInterceptor.intercept(ModuleCheckInterceptor.java:49)
          o com.opensymphony.xwork.DefaultActionInvocation.invoke(DefaultActionInvocation.java:190)
          o com.opensymphony.xwork.DefaultActionProxy.execute(DefaultActionProxy.java:116)
          o com.opensymphony.webwork.dispatcher.DispatcherUtils.serviceAction(DispatcherUtils.java:225)
          o com.opensymphony.webwork.dispatcher.FilterDispatcher.doFilter(FilterDispatcher.java:202)
          o com.jivesoftware.community.web.webwork.JiveFilterDispatcher.doFilter(JiveFilterDispatcher.java:53)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
          o com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.community.web.JiveActionContextCleanUp.doFilter(JiveActionContextCleanUp.java:46)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.community.web.filter.PresenceFilter.doFilter(PresenceFilter.java:106)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o org.directwebremoting.servlet.DwrWebContextFilter.doFilter(DwrWebContextFilter.java:91)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.community.upgrade.UpgradeFilter.doFilter(UpgradeFilter.java:43)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o com.jivesoftware.base.database.dao.DAOContextCleanUpFilter.doFilter(DAOContextCleanUpFilter.java:32)
          o org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
          o org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
          o org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
          o org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
          o org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
          o org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
          o org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:563)
          o org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
          o org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:263)
          o org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
          o org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:584)
          o org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
          o java.lang.Thread.run(Thread.java:595)
    * freemarker.template.TemplateModelException: Method public com.jivesoftware.community.StatusLevel com.jivesoftware.community.proxy.StatusLevelManagerProxy.getStatusLevel(com.jivesoftware.base.User) threw an exception when invoked on com.jivesoftware.community.proxy.StatusLevelManagerProxy@1012401d

Ugh!

--
Wil

Re: System error

11. Jun 15, 2008 3:19 AM

in response to: wila

oreeh

9,872 posts since
Nov 30, 2005

Quote from Robert:

I'll harass my development team again.

Re: System error

12. Jun 15, 2008 12:21 PM

in response to: wila

RDellimmagine

1,678 posts since
Jul 19, 2004

We've identified an issue where some testing for a critical update to VMware Store is "leaking" into VMware Communities and causing the errors you are seeing. We are working to resolve this, but have not yet identified the leak. Because of this, you will need to expect some intermittent problems continuing possibly through June 19.

While I don't want to minimize the disruption this is causing, I am seeing that overall traffic on VMware Communities is still at normal levels, and users continue to post new content. Thank you for your patience, and please know that we continue to work to resolve this as quickly as possible.

Regards, Robert

Robert Dell'Immagine, Director of VMware Communities

Re: System error

13. Jun 15, 2008 12:49 PM

in response to: RDellimmagine

wila

3,266 posts since
Jun 27, 2006

Thanks Robert,

I can live with that no problem, the main reason I reported it back now was for feedback so that you know it is still an issue.
If there's anything I can do to help identifying the issue let me know either privately or in here and I'll try to help you guys out accordingly.

PS: Stop working in weekends !

--
Wil

Re: System error

14. Jun 15, 2008 7:15 PM

in response to: wila

Peter_vm

9,058 posts since
Feb 1, 2006

Try switching to another Akamai server. From time to time some of them malfunction and do not refresh content reliably.

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