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9,929 Views 22 Replies Last post: Apr 25, 2008 5:07 PM by jhu RSS
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catseye Novice 9 posts since
Aug 1, 2007
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Mar 28, 2008 1:23 PM

CD-Rom not available as host device

Am I missing something obvious? I'm trying to install an OS from an ISO that is sitting on a server running ESX 3i. When I edit the settings for the vm, the Host Device drop down for configuring the CD-ROM says "No Devices available". I know the CD-ROM drive is functioning fine since that is where I installed 3i from. I went into the command line to see what I could see and I don't see anything under /dev that looks like a CD-ROM. This is on a Dell PowerEdge 2900. While technically this server is not on the 3i HCL, it is pretty close to a 2950, which is. From what I have been told, the only difference between the 2900 series and the 2950 series is form factor.

Charu Enthusiast VMware Employees 43 posts since
Jun 15, 2006
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1. Mar 28, 2008 4:25 PM in response to: catseye
Re: CD-Rom not available as host device

 

You could be hitting a known issue. Try setting the CD-ROM device to something like /vmfs/devices/genide/vmhba0:0:0 instead of /dev/hda.

 

 

 

 

 

pvegulla Novice 6 posts since
Feb 27, 2006
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3. Apr 1, 2008 4:08 PM in response to: catseye
Re: CD-Rom not available as host device

 

Can you the following from VI Client -

 

Edit Settings... -> Add... -> SCSI Device -> Next

Fatemi Novice 5 posts since
Mar 17, 2008
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4. Apr 2, 2008 1:00 PM in response to: pvegulla
Re: CD-Rom not available as host device

I have the same problem.  I tried adding a SCSI drive as the last comment suggested but the client won't let me.  It says: This device cannot be added to this VM because:  There are no non-disk SCSI devices available on the host.

bretti Expert 565 posts since
Jun 10, 2004
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5. Apr 2, 2008 1:50 PM in response to: catseye
Re: CD-Rom not available as host device

Does your Dell PowerEdge 2900 have a SCSI CD-ROM or IDE CD-ROM installed on it?

Fatemi Novice 5 posts since
Mar 17, 2008
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6. Apr 2, 2008 2:46 PM in response to: bretti
Re: CD-Rom not available as host device

 

Hi,

 

 

We have the 2950 III and it has the 8X DVD-ROM (part# GG228) listed as IDE.  The only thing availabe under Host Device is /vmfs/devices/genide/vmhba0:0:0 which unfortunatly doesn't work.

 

 

phenrichs Hot Shot 203 posts since
Jul 7, 2006
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7. Apr 3, 2008 10:52 AM in response to: catseye
Re: CD-Rom not available as host device

 

OK, so they stripped out the linux kernel to reduce the overhead but along with that came a hardware handicap.  There is NO access to the host CD_ROM, SERIAL, or USB devices. Period.  They know that everyone wants USB.  They now know that CD-ROM is a huge concern as well.  I have spoken with them and there is no plan in the immediate future for cd-rom but perhaps serial.

 

 

 

 

 

SORRY.

 

 

 

 

 

Regards,

 

 

Paul

 

 

Fatemi Novice 5 posts since
Mar 17, 2008
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8. Apr 3, 2008 11:10 AM in response to: phenrichs
Re: CD-Rom not available as host device

Thanks.  Well that certainly helps (knowing it just won't work and not to keep trying & wondering).

ocremel Hot Shot VMware Employees 241 posts since
Aug 8, 2003
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9. Apr 3, 2008 2:51 PM in response to: phenrichs
Re: CD-Rom not available as host device

 

The previous comment is incorrect or incorrectly phrased.

 

 

Host CD drives (of all stripes, IDE/SATA/SCSI/USB) are supported by ESXi for access by VMs. Granted the UI to attach a host CD drive to a VM is non-intuitive but it is possible. I am trying to locate relevant documentation to help you out.

 

 

If the comment referred to attaching other kinds of host USB devices to a VM then it is not supported by ESX in general, it is not an ESXi restriction. Solutions using USB over Ethernet (for USB dongles for instance) are supported and much preferred since they do not prevent vmotion.

 

 

As far as other host devices are concerned, parallel ports, serial ports and floppy drives are indeed not supported by ESXi for VM access in the currently shipping version.

 

 

pvegulla Novice 6 posts since
Feb 27, 2006
Currently Being Moderated
10. Apr 3, 2008 5:47 PM in response to: Fatemi
Re: CD-Rom not available as host device

 

Can you check if "Connect at power on" is set for the CD/DVD drive.

 

 

Thanks.

 

 

 

 

 

pvegulla Novice 6 posts since
Feb 27, 2006
Currently Being Moderated
11. Apr 4, 2008 10:45 AM in response to: pvegulla
Re: CD-Rom not available as host device

 

I just tried this on a Dell 2950 machine and IDE cdrom works fine. Please make sure that

 

 

you have both "Connected" and "Connect at power on" checked under "Device Status" for

 

 

CD/DVD Drive.

 

 

 

 

 

ocremel Hot Shot VMware Employees 241 posts since
Aug 8, 2003
Currently Being Moderated
13. Apr 7, 2008 4:06 PM in response to: catseye
Re: CD-Rom not available as host device
georgedo Lurker 2 posts since
Apr 22, 2008
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14. Apr 22, 2008 1:29 AM in response to: ocremel
Re: CD-Rom not available as host device

 

Hi ocremel,

 

 

did you manage to locate any documentation on how to attach host CD-ROM devices? We've got the same problem with SunFire 4150 (it's on 3.5 but not on 3i HCL): CD-ROM is picked up by ESX but when configuring vm Host Device drop down for configuring the CD-ROM says "No Devices available". Note that in SunFire CD-ROM shows up as USB device but recognised correctly as "cdrom" by ESX. There must be some remote CLI command to "shove" the device down ESX throat

 

 

Cheers,

 

 

George

 

 

 

 

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